WorksheetsMGT103- revision 2
Total questions: 50
Worksheet time: 25mins
Which one of the following is NOT one disadvantage of job specialization?
Workers may become bored.
The benefits of specialization may not always occur.
Workers may find the work too challenging with a lot of changes.
Workers may become dissatisfied.
_________ involves systematically moving employees from one job to another.
Job rotation
Job analysis
Job description
Job specialization
_________ increases the total number of tasks workers perform.
Job enrichment
Job rotation
Work group
Job enlargement
In the job characteristics approach, the extent to which the worker does a complete or identifiable portion of the total job is:
task significance
task identity
skill variety
autonomy
The process of grouping of jobs according to some logical arrangement is called:
automation
departmentalization
job analysis
job analysis
_________ is the process of systematically retaining power and authority in the hands of higher-level managers.
Centralization
Decentralization
Authorization
Delegation
This image represents which type of interdependence?
Sequential
Pooled
Team
Reciprocal
Many people associate ______ with “red tape,” and rigidity.
decentralization
bureaucracy
democracy
flat organizations
Which one of the following is NOT one characteristics of an ideal bureaucracy?
The organization should adopt a distinct division of labor.
The organization should establish a hierarchy of positions.
Managers should conduct business in an impersonal way.
The organization should be flexible in its rules to ensure adaptability.
This chart represents which type of organization design?
Functional
Conglomerate
Matrix
Hybrid
The divisional organization design is also called:
U-form design
H-form design
M-form design
C-form design
Which one of the following is NOT one reason to use the matrix organization design?
When there is strong pressure from the environment.
When large amounts of information need to be processed.
When there is pressure for shared resources.
When the competing firm uses the same design for their organization.
Which approach to organization design is based loosely on the product form of departmentalization?
Matrix design
Divisional design
Functional design
Conglomerate design
______ can be defined as the total number of full-time or full-time–equivalent employees.
Organizational structure
Organizational life cycle
Organizational size
Organizational design
A mechanistic organization, quite similar to the bureaucratic model, was most frequently found in ______ environments.
stable
unstable
In which form of technology is the product manufactured in assembly line fashion by combining component parts into another part or finished product?
Unit technology
Large-batch techonology
Continuous-process technology
Small-batch technology
Which of the following statements is true regarding bureaucracies?
Bureaucracies have been trying to protect the image of being mechanistic and impersonal.
In today's world, rules and procedures are only a burden and should be abolished if possible.
In a bureaucracy, people typically don't know what rules they are supposed to follow.
In a bureaucracy, making an exception is often difficult.
The degree to which the overall task of the organization is broken down and divided into smaller component parts is called:
job specification
job specialization
job description
job analysis
(a) change is a piecemeal response tocircumstances as they develop. (ONE WORD)
What is the first step in the Lewin change process?
refreezing
unfreezing
implementation
communication
What is the second step in the comprehensive approach to change?
Recognize the need for change
Set goals for the change
Select a change technique
Plan for implementation
Which of the following is NOT a reason for the resistance to change?
People are uncertain if they can meet the needs of the change
People fear their self interests may be harmed
People may have different perceptions of the change
People just want to oppose their managers because they dislike the managers
One effective way to overcome the resistance to change is letting people participate in implementing the change.
TRUE
FALSE
A change in __________ may be necessary if new equipment is introduced or new products are manufactured.
human resources
company location
work processes
organization policies
Making a change in _________ means altering the order of the workstations involved in a particular manufacturing process.
input
raw materials
work location
work sequence
Changing attitudes and values is one of the easiest things to do.
TRUE
FALSE
Business process change is also known as business process _______.
reinnovating
elimination
reengineering
development
Which one of the following is NOT an assumption of organization development?
Employees have a desire to grow.
Employees have a strong need to be accepted.
The organization and organization design will impact the way individuals and groups within it behave.
Employees need to be paid a high salary in order to make an effort in their work.
Which of the following is NOT a common organization development technique?
punishment
survey feedback
teambuilding
life and career planning
_______ is the managed effort of an organization to develop new products or services or new uses for existing products or services.
Management
Innovation
Production
Competition
__________ is a period of high economic performancefor an organization because demand for the product or service is often greater than supply.
Application launch
Innovation decline
Application growth
Innovation maturity
The first iPhone can be considered a _______ innovation.
radical
incremental
gradual
management
_______ are changes in the way products or services are manufactured, created, or distributed.
Process innovations
Incremental innovations
Radical innovations
Managerial innovations
Which of the following is one reason for the failure to innovate?
The company does not have a reward program for innovation.
The company promotes a culture of change
The company accepts change.
The company lacks resources.
The ______ is the person who actually conceives of and develops the new idea, product, or service by means of the creative process.
manager
coder
inventor
supervisor
Creative behavior should only be encouraged if it results in a highly successful innovation.
TRUE
FALSE
___________is any substantive modification to some part of the organization.
Organization change
Bureaucracy
Organizational structure
Culture
_________ is the set of forces that cause people to behave in certain ways.
Performance
Motivation
Intention
Goal
Individual performance is generally determined by three things: motivation, ability, and the ___________.
organization structure
management style
compensation
work environment
The __________ of motivation address the question “What factors in the workplace motivate people?”
content perspectives
process perspectives
reinforcement perspectives
In organizations, ______ needs are generally satisfied by adequate wages and the work environment itself.
esteem
belongingness
physiological
self-actualization
According to McClelland, the need for _______ is the desire to be influential in a group and to control one’s environment.
affiliation
achievement
power
performance
Which one of the following is NOT one assumption of the expectancy theory?
Behavior is determined by a combination of forces in the individual and in the environment.
People make decisions about their own behavior in organizations.
People generally have the same goals and desires.
People make choices from among alternative plans of behavior
Goal ________ is the clarity and precision of the goal.
difficulty
specificity
acceptance
commitment
_______ is used by some managers to weaken undesired behaviors.
Punishment
Avoidance
Reward
Firing
A ________ schedule gives reinforcement after a fixed number of behaviors
fixed-ratio
variable-ratio
fixed-interval
variable-interval
_______ power is granted through the organizational hierarchy.
Coercive
Reward
Legitimate
Referent
Which type of management style according to the Managerial Grid is characterized by thoughtful attention to the needs of people for satisfying relationships?
Team management
Authority-compliance management
Middle-of-the-road management
Country-club management
Which type of political behavior occurs when a manager offers to give something to someone else in return for that individual’s support?
Inducement
Persuasion
Coercion
Creation of an obligation
A change in __________ may be necessary if new equipment is introduced or new products are manufactured.
human resources
company location
work processes
organization policies
