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CO GROUPS REVIEW

Total questions: 42

Worksheet time: 25mins

Name
Class
Date
1.

(a)   Days from creation is when full deposits and legal names for the inventory held are due

2.

Affinity groups may block up to (a)   staterooms on most sailings

3.

A Group Leader may establish up to one (1) Affinity group per sailing.

a)

true

b)

false

4.

Any group that falls below eight (8) staterooms at double occupancy after the deposit cycle no longer retains group status. (i.e. GAP, TC).

a)

true

b)

false

c)

maybe

d)

sometimes

5.

Full deposits are due as full legal names are added, or at the end the 30-day courtesy hold.

a)

true

b)

false

6.

Sailings 5+ nights: Final payment is due seventy-five (75) days prior to the sailing date.

a)

true

b)

false

7.

Singles paying 200% of the full fare count as two (2) guests for tour conductor purposes

a)

true

b)

false

8.

When transferring a FIT reservation into the Group Environment, you must have minimum of _ reservations in the group booked.

a)

6

b)

5

c)

7

d)

8

9.

Payments can be made using the app or online for groups bookings.

a)

true

b)

false

10.

How many double occupancy category 2J are available to book?  

a)

1

b)

3

c)

4

d)

5

11.

We can change names in groups as many times so long as manifest are not sent yet.

a)

true

b)

false

12.

Tour Conductor credit can be discussed with anyone in the group.

a)

false

b)

true

13.

Given the screenshot provided, on which field do we put in the amount to process payments.

a)

Pymt

b)

Vadd

c)

Amen

14.

___________ will allow the user to exchange stateroom between two bookings in different categories provided the occupancies are the same.

a)

Swap Cabins across different categories with the same Occupancies

b)

Swap Cabins across different occupancies within the same Category

c)

Swap a Cabin for an unallocated cabin in the inventory

d)

Swap Cabins between bookings with same CAT, OCC, and Price Code

15.

Group Balance Hot Key/Shortcut

a)

Shift + F6, Shift +F11

b)

Shift + F6

c)

Shift + F6 twice

d)

Shift + F6 thrice

16.

GAP is time sensitive (30 days courtesy hold sensitive/can be eligible even booked after courtesy hold)

a)

true

b)

false

17.

GTP is activated once paid

a)

true

b)

false

18.

transferring from FIT to groups requires a min of 7 or more rooms in order for it to be processed

a)

true

b)

false

19.

full payment is due immediately when booking a reservation 30 DTS

a)

true

b)

false

20.

Student Groups requires one 21 aged in a room, PPGR, $100 PP deposit and signed waiver

a)

true

b)

false

21.

TC Credit is based on double occupancy paid on cruise excluding taxes and NCCF

a)

true

b)

false

22.

A Group receives 1 TC for every 8 rooms booked

a)

true

b)

false

23.

Air2Sea can be booked from 330 to _ days prior to sailing

a)

2

b)

3

c)

4

d)

7

24.

You are required to check FIT and Standard Group Rates in quoting price to guests

a)

true

b)

false

25.

TC Credit is based on average cruise fare of 1st and 2nd guest less taxes and Fees

a)

true

b)

false

26.

shore excursions can be booked up to 1-2 days excluding sail date

a)

true

b)

false

27.

When the 3rd and 4th guest wants to cancel and they are outside of 100% penalties, we need to

a)

cancel and set up refund

b)

cancel and refund will be automatic

28.

The illustration provided is an example of a

Sailing that IS offering TC and GAP

a)

true

b)

false

29.

The tour conductor credit value is subject to change until a final review is completed and the group is within 30 days to sailing.

a)

true

b)

false

30.

Steps to check the TC amount:

a)

1.AirSummary Tab

2.Functions

3.Detail T/C Pricing

b)

1.Group Review maintenance Tab

2.Functions

3.Detail T/C Pricing

c)

1.Multiple Category Tab

2.Functions

3.Detail T/C Pricing

d)

1.Inventory Summary Tab

2.Functions

3.Detail T/C Pricing

31.

TC can be used as (select all that apply)

a)

•As a payment on a booking before FP is made

b)

•As a payment towards group functions

c)

•TC as OBC

d)

•As payment towards PPGR

32.

How many rooms are needed to earn the next TC point?

a)

9

b)

6

c)

8

d)

7

33.

Promotions and discounts can affect the amount of TC credit.

a)

true

b)

false

34.

This is used to edit gratuities.

a)

Gift box

b)

Air Summary Tab

c)

Dining Avail

d)

Supplemental Package Review

35.

Dining and air summary needs to be updated after making changes to the group inventory.

a)

true

b)

false

36.

NY citizens and CAD currency bookings are not allowed to add GTP

a)

false

b)

true

37.

Once this code is added to the bookings in the group, the GAP OBC be used for onboard purchases

a)

TEX6

b)

TEX1

c)

TEX7

d)

TEX8

38.

How much TC will the group earn

(a)  

39.

How many rooms are allocated with names

(a)  

40.

how many rooms are left under 4N category?

(a)  

41.

the largest table size a GL can request when filling out dining request form

(a)  

42.

Resto buy outs and Group Shore Excursions must be paid on a Group Level

a)

true

b)

false