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WorksheetsPayex Post Test Phase 3
Total questions: 12
Worksheet time: 6mins
Name
Class
Date
1.
When merchants ask about Riipay installment, what payment method are they referring to?
a)
Cards
b)
Ewallet
c)
Postpaid
d)
FPX
2.
What are the payment options that merchant can have when using FPX?
a)
Credit Cards
b)
Debit Account
c)
Ewallet
3.
If merchant wants to delete their account, we should escalate to Payex ops via email
a)
True
b)
False
4.
If merchant complains that their account setup is not received, we should escalate to Payex ops via email
a)
TRUE, because it's outbound message
b)
FALSE, because this is account onboarding
5.
When new merchant comes in, we can just register their organization as "Payex Merchant"
a)
TRUE, so we can group them
b)
FALSE, we should identify their specific company name
6.
Similar to Xendit's recurring, Payex subscription only give reminder, and not auto-debit
a)
TRUE, because no linking to account
b)
FALSE, payex subscription plan can link and auto-debit customer's account
7.
What are the the currently existing payment method options for installment?
a)
Riipay
b)
Grab Postpaid
c)
Grab Paylater
d)
Cards with 9 bank partners
8.
Merchant can choose Shoopey Paylater
a)
True
b)
False
9.
Merchant CAN change their Payex Plan
a)
True
b)
False
10.
Since changing plan is regarding merchant business settings, we should escalate to Payex Ops
a)
True
b)
False
11.
To search transaction in Terminal Transactions tab, THE ONLY way to search is we need to load the time first then search the transaction ID
a)
True
b)
False
12.
Amongst the Payex CS PIC, to whom you can ask Payex inquiry to?
a)
Galo
b)
Dinan
c)
Adi
d)
Moses
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