WorksheetsPBCC Workshop: Pre-Knowledge Assessment
Total questions: 11
Worksheet time: 8mins
PBCC is
Positively influencing individual provider behaviors
Providing solutions to provider needs to motivate behavior change
One to one interaction
Helping providers help their clients
All the above
The goal of PBCC is to
Make providers happy
Motivate providers to adopt the desired behaviour
Empathize providers
Provide solutions to providers needs
Which is not one of the stages of Behavior Change?
Adoption
Trial
Opportunity
Awareness
What are the four pillars influencing positive communication/interaction experience?
Knowledge, Relevance, Balance, Service
Intelligence, Emotions, Solution, Confirm
Behaviour, Emotions, Solution, Change
None of the above
Which of the following are non-verbal communication? (Tick all that applies)
Nodding head
Talk softly
Lean toward the speaker
Eye contact
Among the following sentences mention which one is an example of empathy.
If I have understood, you mean to say that clients do not have time to listen.
Please share your experience on counseling clients.
We agree on that you will manage time to provide comprehensive product specific counseling to clients from now onwards.
I understand why dealing with client queries has been a challenge for you.
Which is the correct sequence to overcome barriers to change?
Empathize → Clarify → Confirm Understanding → Offer Solution
Clarify → Empathize→ Offer Solution→ Confirm Understanding
Empathize→ Offer Solution→ Clarify→ Confirm Understanding
None of them
Why do we use the "SBI model" in communication?
To convince provider
To provide feedback
To get confirmaiton
None of the above
The provider must treat the client with, _______,
________ and _____ regardless of their age or marital status.
Respect, Dignity and care
Dignity, care and discipline
Dignity, Trust and respect
Care, Counsel and respect
What percentage of users rely on private sector sources for FP services? (NDHS 2022)
31%
23%
27%
21%
What is the percentage of unmet need for family planning among adolescents (15-19 years) in Nepal? (NDHS 2022)
42.1%
23%
30.9%
33.6%
