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Supply Chain Management I Chapter 1 Test

Total questions: 20

Worksheet time: 14mins

Name
Class
Date
1.

Often done in the repack area, if there is one

a)
Sorting packages
b)
Checking inventory
c)

Picking

d)

Packaging

2.

Global supply chain logistics

a)
A process to deliver products to consumers
b)

The lifeblood of the global economy

c)
A marketing strategy
d)
A type of business model
3.

raw material providers, manufacturer/production, warehouse/distribution centers, transporters, customers

a)

Supply Chain Life Cycle

b)
Marketing Strategy
c)

Elements of supply chain

d)
Human Resource Management
4.

The phases, roles, and responsibilities within Supply Chain Logistics

a)
Procurement, Distribution, and Inventory Management
b)

Marketing, Sales, and Customer ServiceCustomer interaction, supply, warehousing/distibution, transport

c)
Product Development, Marketing, and Sales
d)
Human Resources, Finance, and IT
5.

The main function of the shipping department

a)

Loading

b)
To handle customer service inquiries
c)

Shipping

d)
To develop new products for the company
6.

Units per hour
Line items per hour
Cases per hour

a)

Performance Measures

b)

Warehouse and distribution measures

c)

Payroll Measures

d)

None of these answers

7.

Receiving, stocking, order processing, shipping

a)
Inventory Management
b)

Material Logistics

c)

MarketingThe responsibilities within a warehouse/distribution center

d)

Input Logistics

8.

Basic service a warehouse or distribution center provides for customers and the function which most distribution centers are designed

a)
Storage of goods
b)

Order processing

c)
Packaging of goods
d)
Customer service
9.

Part of order processing

a)

Picking

b)

Stocking

c)
Customer Service
d)
Product Design
10.

fountainhead for all logistics activities

a)

Employee Demand

b)

Customer Demand

c)

Transportation

d)

Profit

11.

Customer response
Warehousing and distribution measures
Quality

a)

Report Survey

b)

Performance Measures

c)
Shipping accuracy rate
d)
Quality control failure rate
12.

1. Global economic competitiveness growth
2. Adoption of technologies
3. Growth in international trade
4. Growing transportation costs
5. More demanding customers

a)

Trends in Logistics

b)

Distribution Logistics

c)

Supply Chain Measures

d)

Global Supply Chain

13.

More shipments but in smaller quantities
More inventory
More customization of shipments
International orders
More returns
Value-added services

a)

Distribution is seeing

b)

Trends in Logistics

c)

More Losses

d)

New technology

14.

(a)  

is the movement, storage, control

and protection of materials and products

throughout the process of their manufacture,

distribution, consumption and disposal

15.

A facility used to store inventory.

(a)  

16.

A warehouse with finished

goods and/or service items.

(a)  

17.

The global network used

to deliver products and

services from raw materials

to end customers through an

engineered flow of information,

physical distribution and cash.

(a)  

18.

The process of moving items

directly from an incoming trailer

or container to an outgoing

trailer or container with little or

no storage or staging time in

between.

(a)  

19.

Typically, the quantity of goods

available for sale.

(a)  

20.

Either items in inventory or

stored products or service

parts ready for sale.

(a)