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WorksheetsBusiness Management Unit 3&4 Revision
Total questions: 21
Worksheet time: 10mins
The definition of making a profit is
Total revenue of the business
Expenses - income
Income - expenses
Revenue - expenses
A CSR consideration that a business needs to consider when implementing change is...
Considering entitlements for employees when they are made redundant
A business commitment to be more environmentally friendly on suppliers
Developing technology and the impact it will have on customers
Considering motivation strategies to get employees on board the change
An advantage of on-the-job training is:
It allows employees to learn from an expert in the field
A disadvantage of autocratic management is
Identify one management skills
(a)
An employee objective is
To have job security
A difference between quality control and quality assurance is
Artificial intelligence is...
The last principle of the three-step change model is
Identify change
Refreeze
Unfreeze
Analyse and implement
A proactive approach to change is
Number of sales (average per month) has improved at this business
640
1 500
4 500
1 000
True
False
Waste minimisation strategies are
Reduce
Reuse
Pull
Takt
A feature of a partnership is
A principle of Senge's Learning Organisation is
How does Senge's Learning Organisation develop a positive corporate culture...
Awards are preferred over agreements when..
Awards reduce employee/er disputes
Agreements offer more than the legal minimum
When a business wants to be above the minimum requirements
In time-sensitive situations
A force for change that acts as both a restraining and driving force is
Profit
Low cost
Differentiation
Legal requirements
A driving force for change is
Organisational inertia
Financial considerations
Porter's principle of differentiation is
Reducing prices
Offering a unique product
Tailoring products
Marketing strategies
Corporate social responsibility is
(a)
A low-risk strategy to reduce employee resistance is
Involving employees in the decision-making process using two-way communication
