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Chapter 2

Total questions: 25

Worksheet time: 21mins

Name
Class
Date
1.

Which of the following statements is true with reference to "principles of management"

a)

The principles of management have evolved

b)

The principles of management are yet to be evolved

c)

The principles of management are in the continuous process of evolution.

d)

None of the above

2.

By profession, FW Taylor was a_________.

a)

Mechanical engineer

b)

Mining engineer

c)

Psychologist

d)

Human resource officer

3.

Which of the following statements best defines the techniques of management?

a)

It is a set of guidelines to take decisions and actions

b)

It is a procedure which involves a series of steps to be taken

c)

They are general rules for behaviour of individuals

d)

None of the above.

4.

Razia and Ria are the team members of Kanha who works as a team lead in an IT company Kanha observes that both Razia and Ria are in constant conflict with which each other due to their personal prejudices Many a times, this conflict among them influences their work performance adversely Kanha, always resolves such situations by emphasizing on the primacy of organisational goals over individual interests. Identify the related feature of principles of management being described in the given case.

a)

Universal Applicability

b)

General guidelines

c)

Mainly behavioural

d)

Cause and effect

5.

Rambabu works as a supervisor in a paint making factory. He often observes the problem of fatigue of workers in the factory In order to resolve the situation, he conducts an experiment to see if an additional rest interval during work hours would improve their work performance. It is observed, that by providing an additional break of 10 minutes, 2 hours after the tea break helped to reduce their stress and increase productivity Identify the feature of principles of management been described in the above lines.

a)

Formed by practice and experimentation

b)

General Guidelines

c)

Cause and Effect

d)

None of the above

6.

Anurag joined television entertainment company as Business Development Manager five years back after completing his Masters in Business Administeration. Over the years, he has built upon his competence to deal with recurring problems quickly by learning from his past mistakes. Earlier he used to carry out all the activities himself right from contacting new client to fixing up a meeting, making presentations and so on. But, now he delegates the routine work to his subordinates so that he has sufficient time at his disposal to focus on key areas. Give the related point highlighting the significance of principles of management.

a)

Meeting changing environment requirements

b)

Providing managers with useful insight into reality

c)

Optimum utilisation of resources and effective administration

d)

Fulfilling social responsibility

7.

According to this principle of scientific management, "Scientific management has for its foundation the firm conviction that true interest of the management and workers are one and the same the prosperity for the employer cannot exist for a long time unless it is accompanied by prosperity for the employees and vice versa

a)

Science, not rule of thumb

b)

Co-operation, not individualism

c)

Harmony, not discord

d)

All of the above

8.

FW Taylor has emphasised on the concept of 'one best method' through a technique

and a principle of management. Identify both of them.

a)

Science, not rule of thumb and Functional foremanship

b)

Method study and Science, not rule of thumb

c)

Order and Method study

d)

Division of work and Unity of command

9.

One of the techniques of scientific management is based on the principle of general management as suggested by Henri Fayol Name the technique and the related

principle.

a)

Initiative and Method study

b)

Unity of command and fatigue study

c)

Division of work and functional formanship

d)

Espirit de Corps and motion study

10.

Piyush works as a Purchase Manager in a construction company The finance manager of the company wants him to place an order for the cement with company A because it offers an additional 20% discount on the purchase Whereas the production manager is of the opinion that the cement should be purchased from company B as they sell better quality cement Piyush, is confused as to whose order should obey and consequently he decides not to place any order for the cement for the time being. Identify the principle of general management being violated in the above case.

a)

Unity of direction

b)

Unity of command

c)

Discipline

d)

Authority and responsibility

11.

Anjali started a cafe house in Mumbai. Initially the footfall to the outlet was high, but it started to decline gradually When Anjali took feedback from the clients and found out that though they loved the special unique aroma of coffee but were not happy with the long waiting time being taken to process the order She analysed and found out that there were many unnecessary obstructions in between which could be eliminated and time for processing the order could be reduced and consumer

satisfaction could be maximised

Identify the techniques of scientific management used by Anjali to solve the problem

a)

Standardisation and simplification of work

b)

Method study

c)

Functional foremanship

d)

Motion study

12.

Identify the technique of Scientific management which is contradictory to the principle of unity of command.

a)

Time study

b)

Differential piece rate wage system

c)

Functional foremanship

d)

Work study

13.

Assertion (A): The principles of management have universal applicability.

Reason (R): The principles of management are applicable in all types and sizes of organisations.

a)

Both the statements (A) and (R) are correct and (R) is the right explanation of (A)

b)

Both the statements (A) and (R) are correct and (R) is not the right explanation of (A)

c)

Statement (A) is correct but statement (R) is incorrect

d)

Both statements (A) and (R) are incorrect

14.

Assertion (A): There should be a balance between authority and responsibility

Reason (R): A manager should assign minimum authority to his subordinate to carry out his responsibility.

a)

Both the statements (A) and (R) are correct and (R) is the right explanation of (A)

b)

Both the statements (A) and (R) are correct and (R) is not the right explanation of (A)

c)

Statement (A) is correct but statement (R) is incorrect

d)

Both statements (A) and (R) are incorrect

15.

Match the above

a)

(i)-(b); (ii)-(e); (iii)-(d); (iv)-(a)

b)

(i)-(c), (ii)-(d); (iii)-(b); (iv)-(a)

c)

(i)-(a); (ii)-(e); (iii)-(d); (iv)-(b)

d)

(i)-(d), (ii)-(c); (iii)-(a); (iv)-(b)

16.

The growing awareness about healthcare has led to an increase in the demand for healthcare products and services in the country.

Identify the feature of business environment being described in the above case.

a)

Dynamic nature

b)

Uncertainty

c)

Relativity

d)

Interrelatedness

17.

According to the United Nations Environmental Agency the world produces around 300 million tons of plastic each year, half of which constitutes single-use items Ford is recycling over one billion plastic bottles every year to develop elements of the car's interior, reducing the amount of plastic ending up in a landfill. The American car maker has revealed that their Romanian-built EcoSport SUVs carpets are made using 470 recycled single use plastic bottles The process for making Ford EcoSport carpets involves shredding bottles and their caps into tiny flakes and then heating them to 260°C Identify the related dimension of business environment which is facilitating the change.

a)

Economic dimension

b)

Social Dimension

c)

Technological dimension

d)

Political dimension

18.

The government brought in the new policy in February 2019 after complaints from small Indian traders who said the e-commerce giants used their control over inventory from affiliated vendors to create an unfair marketplace in which they offered major discounts Such practices are now prohibited. Identify the related dimensions of business environment.

a)

Political Environment and Social Environment

b)

Legal Environment and Political Environment

c)

Technological Environment and Social Environment

d)

Economic Environment and Political Environment

19.

In 1995 Amazon was the first company to truly exploit the power of the rapidly expanding Internet to provide an online book retailing service to consumers. Amazon has also been the first company to enable consumers to search for, and order, hard- to-find books as easily as best sellers. Outline the concept that enables a firm to take advantage early identification of business opportunities environment is business environment.

a)

Business opportunities

b)

Early mover advantage

c)

Business threats

d)

None of the above

20.

The Uttarakhand government has developed surveillance network using latest satellite technology. Under this system, the state's mining department would be in a position to check illegal mining activities across the state. The state government is also considering the use of drones in its proposed campaign against illegal mining. Identify the related dimension of business environment not being described in the given lines

a)

Legal dimension

b)

Social dimension

c)

Technological dimension

d)

Political dimension

21.

The Union Cabinet has given 'in-principle' nod to divest stakes in Air India wholly government owned airline. This means the government is willing to shed a substantial portion of its stake and hand over the management of the ailing airline to the private sector. Identify the concept being described in the above lines.

a)

Liberalisation

b)

Privatisation

c)

Globalisation

d)

Demonetisation

22.

In today's world, the flow of goods and services is not only cheap and fast, but reliable and secure. You can order anything you wish from any part of the world. Internet has been connecting people without any limitations or boundaries in the way of doing business.

Identify the concept being described in the above lines.

a)

Liberalisation

b)

Globalisation

c)

Demonetisation

d)

Privatisation

23.

The increase in the demand for many organic products in the past few months, is related to the need for building immunity and an increased awareness for health care due to the spread of Corona Virus." Identify the feature of business environment being described above..

a)

Specific and general force

b)

Interrelatedness

c)

Relativity

d)

None of the above

24.

Which of the following is not a component of economic environment?

a)

Concern with quality of life

b)

Extent of government intervention in business

c)

Birth and death rates

d)

All of the above

25.

Identify the feature of business environment being described in the last line of the

given paragraph.

a)

Relativity

b)

Dynamic nature

c)

Uncertainty

d)

Interrelatedness