NEW
Font size
WorksheetsBOH4M Perception and management
Total questions: 16
Worksheet time: 8mins
Fred the football coach must meet with the media and answer questions about team performance after every game. Which one of Mintzberg's managerial roles is Fred fulfilling?
Speaker
Spokesperson
Disseminator
Monitor
Rita is the regional manager for a clothing retailer. She attends a ribbon cutting ceremony every time a new store opens for business. Which one of Mintzberg's managerial roles is she fulfilling?
Figurehead
Liaison
Leader
Communicator
Which category of roles does Sara the store manager use when she makes up the weekly schedule for her employees?
Directive
Decisional
Interpersonal
Informational
According to Mintzberg, managerial roles can be broken down into interpersonal, informational, and
liaison.
decisional.
technical.
conceptual.
The manager who transmits information that might be of value to the organization to others is carrying out the role of
disseminator
monitor
spokesperson
Initiates change, such as innovations or new strategies, in the organization
the entrepreneur,
the disturbance handler,
the resource allocator,
the negotiator
They bargain with supplier, customers and others for better quality, lower prices, better delivery and prices etc.
Negotiators
Resource Allocators
Entrepreneurs
Spokesmen
Sometimes referred to as supervisory managers. They may also be called team leaders, coaches, supervisors, office managers, crew leaders, or unit coordinators.
Top-level (Upper) Management
Middle-level Management
First-line (Supervisory) Manager
One who carries out the decisions of top-level management. They include plant managers, regional managers, and department heads. They are responsible for planning and controlling an operation.
Top-level (Upper) Management
Middle-level Management
First-level Management
People who are responsible for setting goals and planning for the future. They have titles like president, vice president, chief executive officer (CEO). Top-level managers usually consist of a small group of people or even one person.
Top-level (Upper) Management
Middle-level Management
First-line (Supervisory) Manager
Includes giving orders. Good leaders must create a vision for the company, set standards, communicate with employees, provide guidance, and resolve conflict among workers.
Planning/Staffing
Controlling
Leading
Organizing
What is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment?
interpretation
environmental analysis
social verification
outlook
perception
Jennifer has already presented two excellent reports. The report she has just presented is clearly not as good as the first two reports, yet she is given the same high grade as before. What shortcut has the teacher used in this case?
the contrast effect
the halo effect
stereotyping
projection
assertion
You have heard that the teacher believes that men perform better in oral presentations than women. What shortcut has the teacher used in this case?
the halo effect
the contrast effect
Projection
Stereotyping
prototyping
Which of the following statements is not an example of stereotyping?
There is no need to offer child-care to him; men aren’t interested in child care.
Don’t hire an older worker; they can’t learn new skills.
She was good at her last job, so she will be good at this one.
She won’t relocate for a promotion, since women don’t relocate.
The new hire will be emotionally insensitive, since he is a man.
John, a CEO of a tech company, often communicates with the public about the company's future plans and strategies. Which one of Mintzberg's managerial roles is John fulfilling?
Monitor
Disseminator
Spokesperson
Leader
