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WorksheetsNeuvillette
Total questions: 47
Worksheet time: 47mins
Name
Class
Date
1.
The primary objective of profit organizations is to maximize profit.
a)
A. True
b)
B. False
2.
The primary objective of Not-for-profit organizations is to reduce costs of their operations and thus minimize the burden on taxpayers.
a)
A. True
b)
B. False
3.
The primary objective of profit organizations is to maximize the output of goods or service.
a)
A. True
b)
B. False
4.
Charities would usually be classified as a type of non-governmental organisation (NGO)
a)
A. True
b)
B. False
5.
The interests of customers and shareholders can often appear to conflict – for example in the quality of goods and services.
a)
A. True
b)
B. False
6.
A company is using a communication strategy aimed at explaining the rationale behind its actions to its stakeholders. Using Mendelow’s matrix, these stakeholders would be categorised as ‘minimal effort’.
a)
A. True
b)
B. False
7.
Which of the following is NOT a key feature of an organisation?
a)
A. Controlled performance
b)
B. Collective goals
c)
C. Social arrangements
d)
D. Creation of a product or service
8.
Which of the following organisations is normally found in the public sector?
a)
A. Schools
b)
B. Charities
c)
C. Clubs
d)
D. Businesses
9.
The public sector is normally concerned with:
a)
A. making profit from the sale of goods.
b)
B. providing services to specific groups funded from charitable donations
c)
C. the provision of basic government services
d)
D. raising funds by subscriptions from members to provide common services.
10.
A Co is a company which specialises in forestry. It has recently purchased B Co, which runs a chain of recreational resorts. A has allowed B to build several new resorts on land which is owned by A, but which it is no longer able to use. The resorts have proven highly profitable and popular. Which of the following best explains the reason for the improved performance of the combined entity?
a)
A. Specialisation
b)
B. Social interactivity
c)
C. Synergy
d)
D. Service
11.
“An organisation that is owned and democratically controlled by its members’? To which type of organisation does this definition relate?
a)
A. Charities
b)
B. Non-governmental organisations
c)
C. Co-operatives
d)
D. Private limited companies
12.
Employees are ---- stakeholders, while finance providers are --- stakeholders. Which two words fill the gaps in the above sentence?
a)
A. Internal, Connected
b)
B. External, Internal
c)
C. Connected, Outsiders
d)
D. Internal, Suppliers
13.
Stakeholders can be classified in several different ways, including:
(i) Primary
(ii) External
(iii) Connected
(iv) Secondary
Which TWO categories would pressure groups usually be included within?
a)
A. (i) and (iii)
b)
B. (i) and (iv)
c)
C. (ii) and (iv)
d)
D. (iii) and (iv)
14.
According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have low levels of power and low levels of interest?
a)
A. minimal effort
b)
B. keep informed
c)
C. keep satisfied
d)
D. key players
15.
According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have high levels of power and low levels of interest?
a)
A. minimal effort
b)
B. keep informed
c)
C. keep satisfied
d)
D. key players
16.
According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have high levels of power and high levels of interest?
a)
A. minimal effort
b)
B. keep informed
c)
C. keep satisfied
d)
D. key players
17.
According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have low levels of power and high levels of interest?
a)
A. minimal effort
b)
B. keep informed
c)
C. keep satisfied
d)
D. key players
18.
Which of the following words completes this sentence appropriately?
An organisation is a social arrangement which pursues collective………, which controls its own performance and has a boundary separating it from its environment. Choose the properly word:
a)
A. Goals
b)
B. Profits
c)
C. Stakeholders
d)
D. Tactics
19.
What is the term given to the idea that the combined output of a number of individuals working together will exceed that of the same individuals working separately?
a)
A. Sympathy
b)
B. Specialization
c)
C. The Synergy
d)
D. Systems thinking
20.
ADB is a business which is owned by its workers. The workers share the profits and they each have a vote on how the business is run. Which of the following should be used to describe ADB?
a)
A. Public sector
b)
B. Private sector
c)
C. Not-for-profit
d)
D. Co-operative
21.
Which of the following statements regarding limited companies is correct?
a)
A. Public limited companies have access to a wider pool of finance than partnerships or sole traders.
b)
B. Both public and private limited companies are allowed to sell shares to the public.
c)
C. Companies are always owned by many different investors
d)
D. Shareholders are liable for any debts the company may incur.
22.
The following are stakeholders of a business organisation:
1. Manager
2. Customer
3. Executive Director
4. Supplier
Which of the above are CONNECTED stakeholders?
a)
A. 1 and 2 only
b)
B. 2 and 4 only
c)
C. 2 and 3 only
d)
D. 3 and 4 only
23.
Tall organisations typically have narrow spans of control.
a)
A. True
b)
B. False
24.
A flat organisation typically has narrow spans of control.
a)
A. True
b)
B. False
25.
Constructive dismissal occurs when an organisation no longer needs an employee and therefore terminates their contract.
a)
A. True
b)
B. False
26.
Wrongful dismissal occurs when an organisation terminates the employment contract with its employee without complying required dismissal procedure.
a)
A. True
b)
B. False
27.
A political system can be defined as ‘a complete set of institutions, political organisations and interest groups, the relationship between those institutions and the political rules and norms that govern their functions.’
a)
A. True
b)
B. False
28.
Offshoring refers to the transfer of existing staff members to other countries with lower wage
a)
A. True
b)
B. False
29.
When considering Porter’s value chain analysis, outbound logistics is:
a)
A. A primary activity
b)
B. A support activity
30.
Delayering refers to eliminating several levels of unnecessary management to reduce Y’s costs, leading to lower prices for customers.
a)
A. True
b)
B. False
31.
Downsizing refers to keeping the current management structure, but reducing the number of staff could lead to demotivation among the remaining workers.
a)
A. True
b)
B. False
32.
Data Protection legislation, such as The Data Protection Act in the UK, typically focuses on:
a)
A. issues concerning data held about incorporated entities.
b)
B. rights of the individual with regards to withholding information about oneself.
c)
C. the way data about the individual is to be obtained, used, and stored.
d)
D. aligning the information requirements between different countries.
33.
Which of the following would a transport company monitor under the Political heading as part of a PESTLE analysis?
a)
A. Tracking systems to monitor driver hours/anti‐theft devices/developments in tyre technology.
b)
B. State of the economy/oil price movements/a rise in interest rates.
c)
C. Fuel tax/congestion charges in cities/plans to build new roads.
d)
D. Predicted car numbers and usage/public concerns over safety.
34.
Under typical employment protection legislation, which of the following would be classified as an ‘unfair’ reason for the dismissal of an employee?
a)
A. The employee was a member of a trade union.
b)
B. The employee was guilty of misconduct.
c)
C. The employee’s job became redundant.
d)
D. The employee had a lack of qualifications or capability for the job.
35.
Which of the following is NOT a typical requirement of consumer rights legislation?
a)
A. The seller must have legal title to the goods being sold.
b)
B. Goods sold must be fit for purpose.
c)
C. Item descriptions must be accurate.
d)
D. Goods must be reasonably priced.
36.
All contracts must be signed by all relevant parties in order to be binding.
a)
A. True
b)
B. False
37.
What is an acronym used to describe the key elements of an organisation's external environment?
a)
A. SWOT
b)
B. SMART
c)
C. PESTLE
38.
AZ Co is performing a SWOT analysis and notes that it has a large cash balance. Which of the SWOT headings would this be most likely to fall under?
a)
A. Strengths
b)
B. Weaknesses
c)
C. Opportunities
d)
D. Threats
39.
Which word correctly completes the sentence? …………… is an analysis of statistics on birth and death rates, age structures of people and ethnic groups within a community.
a)
A. Demographics
b)
B. Economics
c)
C. Ergonomics
d)
D. Psychographics
40.
A recent trend in organisation and management is the rise in ‘virtual organisation’ and 'virtual teamworking'. To which of the following environmental (PESTLE) factors is this most directly attributed?
a)
A. Economic
b)
B. Socio-cultural
c)
C. Technological
d)
D. Political
41.
In the context of 'best practice' employment protection law, in which of the following circumstances is dismissal of an employee automatically considered unfair?
a)
A. Selection for redundancy on the basis of age
b)
B. Misconduct
c)
C. Marriage to an employee of a key competitor
d)
D. Incompetence
42.
Porter's five forces model identifies factors which determine the nature and strength of competition in an industry. Which of the following is NOT one of the five forces identified in Porter's model?
a)
A. Substitute products or services
b)
B. New entrants to the industry
c)
C. Bargaining power of customers
d)
D. Government regulation of the industry
43.
For what function in an organisation would demographic information about social class be most relevant?
a)
A. Human Resources
b)
B. Marketing
c)
C. Purchasing
d)
D. Finance
44.
Which of the following is a support activity in Porter's value chain model?
a)
A. Procurement
b)
B. Operations
c)
C. Marketing and sales
d)
D. Inbound logistics
45.
Which of the following is a primary activity in Porter's value chain model?
a)
A. Procurement
b)
B. Human resource management
c)
C. Firm infrastructure
d)
D. Inbound logistics
46.
In relation to organisational structures which of the following is the correct definition of the phrase ‘span of control’?
a)
A. The number of employees that a manager is directly responsible for
b)
B. The number of management levels in an organisational structure
c)
C. The number of levels in the hierarchy below a given manager
d)
D. The number of managers in the organisation
47.
Porter’s five forces model identifies external factors that determine the potential profitability and therefore attractiveness of a particular industry. Which of the following is one of these forces?
a)
A. Bargaining power of buyers
b)
B. Government regulation of the industry
c)
C. Fiscal policy
d)
D. Technological innovation
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