Request a new primary phone number

Workstation has power but won't boot

Install a new tv

A branch receives new equipment such as a router that needs to be installed

A branch wants a phone moved

A branch needs longer cables for equipment

• Branch's existing/installed monitor won't turn on

• Branch's printer is producing streaks 

• Branch's existing secondary printer won't power on

• BOA's keyboard is not working. The branch does not have a spare workstation or keyboard to use. 

• BOC Beeping

Printer is making noises and won't print

• Branch is insisting on replacing their large BOC with a smaller BOC

Branch wants their personal monitors installed

• Branch is requesting assistance with assembling sit/stand desk or tray for keyboard. 

Branch was remodeled and they need their equipment reconnected

Branch unplugged their workstation and cannot get it reconnected

add, move, or remove Edward Jones provided equipment

Maintenance and Break/Fix Issues