WorksheetsPractice Chapter 11 and 12 Vocabulary
Total questions: 51
Worksheet time: 26mins
Name
Class
Date
1.
Antibody present in certain disease conditions, such as primary atypical pneumonia; located on the surface of the red blood cells, and at temperatures lower than normal body temperature they cause the blood cells to clump together.
a)
additive-to-blood ratio
b)
cold agglutinin
c)
lipemia
2.
Offsite lab to which specimens are referred for testing; usually used for tests not routinely performed in physician offices.
a)
reference laboratory
b)
cold agglutinins
c)
glycolysis
3.
Type of substances for which specimens need to be covered.
a)
cold agglutinins
b)
glycolysis
c)
light-sensitive
4.
Observable events used as evidence.
a)
evaluation
b)
delta check
c)
indicators
5.
A liquid or cellular material or substance with a known range of analyte values used for performing equipment system checks.
a)
quality assessment
b)
control material
c)
standards
6.
Transporting of tubes through pipes using vacuum forces.
a)
reference laboratory
b)
pneumatic tube system
c)
additive-to ratio
7.
The act of using the centrifuge.
a)
aliquoting
b)
centrifuging
c)
chain of custody
8.
Amount of change in patient results from one time to the next.
a)
lipemia
b)
delta check
c)
autoantibodies
9.
Protocol that must be strictly followed and documented for specimen accountability.
a)
aerosol
b)
icteric
c)
chain of custody
10.
Comparison of a known constant to the test equipment reading or measurement.
a)
Levey-Jennings chart
b)
calibration
c)
evaluation
11.
Normal body reaction in which glucose is converted to lactic acid.
a)
aerosol
b)
glycolysis
c)
icteric
12.
Dividing or separating samples into separate containers.
a)
centrifuging
b)
lipemia
c)
aliquoting
13.
Greenish yellow coloring indicating an elevated level of bilirubin.
a)
delta check
b)
STAT (ST)
c)
Icteric
14.
Events before, during, or after the collection of blood and other specimens and before analysis.
a)
pre-examination error
b)
cold agglutinins
c)
delta check
15.
Continuous monitoring of a specimen’s status from the time of the test request to reporting
of the results.
a)
cold agglutinins
b)
icteric
c)
real-time tracking
16.
Untitled Question Balance between the amount of additive or anticoagulant and the amount of blood.
a)
chain-of-custody
b)
additive-to-blood ration
c)
cold agglutinins
17.
Immediate need.
a)
icteric
b)
chain of custody
c)
STAT (ST)
18.
Achieving complete correctness or acceptable measures as close as possible to the true value.
a)
evaluation
b)
indicators
c)
accuracy
19.
Fine mist of substances or particles suspended in a gas or the air.
a)
aerosol
b)
aliquoting
c)
chain of custody
20.
Another term for quality assessment and process improvement
a)
shift
b)
continuous quality improvement (CQI)
c)
calibration
21.
Review of records and documents.
a)
incident forms
b)
indicators
c)
audit
22.
Method of documenting an employee’s ability to perform assigned tasks correctly.
a)
standard precaution
b)
competency assessment
c)
incident forms
23.
Cloudy serum or plasma following or caused by increased lipids (fats).
a)
lipemia
b)
icteric
c)
delta check
24.
Steps to remedy a problem.
a)
shift
b)
standards
c)
corrective action
25.
Immunoglobulin created in response to damaged antigens on the surface of one’s own blood or body cells.
a)
cold agglutinins
b)
autoantibody
c)
real-time tracking
26.
Ensuring accuracy and precision of laboratory test results.
a)
evaluation
b)
validation
c)
standards
27.
Amount of change in patient results from one time to the next.
a)
evaluation
b)
delta check
c)
standards
28.
Examination of the evidence found when measuring the indicators.
a)
evaluation
b)
incident forms
c)
shift
29.
Identification of an organization’s internal and external customers in an effort to design operations that produce the highest customer satisfaction.
a)
standards
b)
total quality management (TQM)
c)
Levey-Jennings chart
30.
Sudden jump in results that continues at a higher or lower level.
a)
trend
b)
shift
c)
delta check
31.
Documents recording procedural or process errors.
a)
shift
b)
incident forms
c)
accuracy
32.
Limitations.
a)
processes
b)
parameters
c)
delta check
33.
The condition of a patient after treatment or a disease, including the degree of wellness and the need for continuing care, length of stay (if hospitalized), medication, support, counseling, or education.
a)
corrective action
b)
patient outcomes
c)
variances
34.
Ability to give nearly the same result when performed repeatedly.
a)
processes
b)
delta check
c)
precision
35.
Activity that helps ensure that an error does not occur again.
a)
preventive action
b)
standard operating process
c)
variances
36.
Procedure or duty that is to be done to a patient.
a)
reliable
b)
process
c)
delta check
37.
Means of evaluating the performance of a laboratory and its personnel in comparison with that of other similar laboratories.
a)
proficiency testing (PT)
b)
corrective action
c)
incident forms
38.
Errors that occur due to differences in performance among staff.
a)
parameters
b)
systematic errors
c)
calibration
39.
Results showing an upward or downward progression.
a)
shift
b)
trend
c)
indicators
40.
Graph showing acceptable limits for results of control substance testing.
a)
variances
b)
Leve-Jennings chart
c)
processes
41.
The review of documentation to discover and eliminate weaknesses in a process and improve the quality of patient outcomes.
a)
proficiency testing
b)
quality assessment and process improvement (QAPI)
c)
evaluation
42.
Activities that ensure that specific steps in a process meet acceptable standards.
a)
corrective action
b)
accuracy
c)
quality control (QC)
43.
System to measure and manage the cost of quality.
a)
quality cost management (QCM)
b)
quality assurance
c)
quality control
44.
Providing staff with the knowledge to perform their jobs correctly.
a)
evaluation
b)
training
c)
shift
45.
Establishment of quality objectives and the methods used to monitor the achievement of those objectives.
a)
quality cost management
b)
quality management system (QMS)
c)
control material
46.
System of planned activities that assess operational processes for the delivery of services or the quality of products provided to consumers, customers, or patients.
a)
quality assurance (QA)
b)
delta check
c)
corrective action
47.
Errors that occur with no predictable pattern and may have several different causes.
a)
training
b)
random errors
c)
precision
48.
Believable and dependable.
a)
trend
b)
reliable
c)
precision
49.
Purpose, specimen requirements, step-by-step procedure, limitations, normal and critical values, and interpretation for each procedure performed in the laboratory.
a)
continuous quality improvement (CQI)
b)
standard operation procedure (SOP)
c)
quality control (QC)
50.
Rules of practice.
a)
precision
b)
standards
c)
validation
51.
Deviations from the procedure.
a)
indicators
b)
variances
c)
processes
100 %
