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WorksheetsCross Cultural Communication
Total questions: 49
Worksheet time: 26mins
What is the importance of effective communication in multicultural teams?
Effective communication in multicultural teams is not important because everyone should just speak the same language.
Effective communication in multicultural teams is not important because cultural differences do not affect teamwork.
Effective communication in multicultural teams is not important because conflicts and misunderstandings are inevitable.
Effective communication in multicultural teams is important because it fosters understanding, builds trust, promotes collaboration, and minimizes misunderstandings and conflicts.
What are some challenges of intercultural communication?
lack of technology, geographical distance, time zone differences
clear communication, mutual understanding, cultural assimilation
similar cultural backgrounds, shared language, open-mindedness
language barriers, cultural differences, nonverbal communication, stereotypes, misunderstandings
Name one strategy for improving cross cultural communication.
Practice active listening and empathy.
Avoiding communication altogether.
Using technical jargon and complex language.
Assuming everyone thinks and communicates the same way.
What are the elements of culture?
History, mathematics, biology, chemistry, physics, psychology, sociology, anthropology, philosophy, and medicine.
Language, beliefs, values, customs, traditions, art, music, literature, clothing, food, and social norms.
Cars, Trains, Books, Apps, Video Games
None of these
Define cross cultural communication.
Exchange of information between people from different cultural backgrounds
Communication between people from the same cultural background
Communication between people who speak the same language
Communication between people from different generations
How can cultural differences impact communication in a team?
Cultural differences have no impact on communication in a team.
Cultural differences can impact communication in a team in various ways.
Cultural differences can only enhance communication in a team.
Cultural differences can be easily overcome in a team communication.
What are some nonverbal communication cues that vary across cultures?
whistling, clapping, and pointing
gestures, facial expressions, eye contact, personal space, and body language
handshakes, hugs, and kisses
nodding, shaking head, and thumbs up
How can active listening help in cross cultural communication?
Active listening has no impact on cross cultural communication.
Active listening can lead to misunderstandings in cross cultural communication.
Active listening helps in cross cultural communication by promoting understanding and empathy.
Active listening is only important in face-to-face cross cultural communication.
What are some common misunderstandings that can occur in cross cultural communication?
Misunderstanding due to different accents or dialects
Assuming that all cultures have the same communication style
Language barriers, differences in nonverbal communication, cultural norms and values, stereotypes and biases, and misinterpretation of gestures or symbols.
Believing that verbal communication is the only important aspect of cross cultural communication
How can cultural sensitivity be developed to improve cross cultural communication?
Cultural sensitivity can be developed by relying solely on stereotypes and generalizations.
Cultural sensitivity can be developed through education, active listening, avoiding assumptions, being open-minded, seeking feedback, and engaging in intercultural experiences.
Cultural sensitivity can be developed by avoiding any contact with other cultures.
Cultural sensitivity cannot be developed, it is innate.
Cross-cultural communication...
Can help us understand only the people from our country.
Can help us understand the differences that separate people from other cultures.
Can´t help us very much.
Can´t avoid culture shocks.
In a high context culture, people are expected to be direct, clear and explicit in their communication with others.
True
False
When we come in contact with people of different cultures, we sometimes experience psychological discomfort known as
Culture shock
Psychological shock
Culture phobia
None of them.
Do you know that number 4 is considered unlucky in ...?
Mexico
China
Iran
When Americans are feeling sad or upset, most of the time they smile to hide their true feelings.
True
False
How to improve Cross-Cultural Communication?
Study
Ask teachers for help
1. Prefer Meaningful Conversation
2. Avoid being emotional
3. Awareness
1. Prefer Meaningful Conversation
2. Avoid Signaling
3. Awareness
Cross cultural communication is a field of study that looks at how people from differing cultural backgrounds communicate.
True
False
There are no problems with cross cultural communication.
True
False
attitude means ......
a group of people who form a business or
institution.
expression of the face or gesture
the way you think and feel about something
the act of communicating with somebody
Culture is defined by shared __________
manners
customs
beliefs
all of the above
Thinking about our own culture, our group behavior as the standard against all the other groups. One’s own cultural experience unintentionally makes us to feel that our culture is distinctive.
Cultural Lag
Xenocentrism
Ethnocentrism
Racism
It is any negative image or preconceived notions on a particular community and identity.
Language
Stereotyping
Norms
Values and Beliefs
The easiest way to get people to tell you more is
Repeat their last three words
Think carefully about what they said and ask a question
Say, Tell me more
Rephrase their statement paraphrasing their words to show you understand
What is the synonym of intercultural communication?
Multicultural
Cross-cultural understanding
Cross-cultural communication
Cross multicultural
Increases self-awareness is one of the reasons why we need to learn intercultural communication
What is Ethnocentrism?
The individual's level of judging other people's cultures is higher than theirs.
Failure to communicate ideas or intentions successfully.
Assuming that their culture is the same as the culture of others.
A tendency to think that our culture is superior to other cultures.
What Element of Culture is This?
Government
Creative Expression
Food
Religion
How do we learn about culture?
on TV
passed down through family
visiting other countries
What does cultural diffusion mean?
spreading culture from one place to another
where culture begins
how people live their daily life.
Religion can impact culture by the food they can or cannot eat or by the clothing they wear.
true
false
What is a low-context culture?
Culture in which information is communicated primarily through language and rules are explicitly spelled out.
Culture in which information is communicated implicitly through nonverbal communication.
Culture in which there is low meaning in any situation.
None of the options are correct.
Which of the following is NOT a characteristic of a high-context culture?
The situation, people, and non-verbal elements are more important than the actual words that are communicated.
Primarily use non-verbal methods to relay meaningful information in conversations, such as facial expressions, eye movement, and tone of voice.
Members of the culture place emphasis on interpersonal relationships.
People are comfortable standing close to each other.
All of the options are characteristics of a high-context culture.
What is a high-context culture?
Culture in which relationship are more important than the contextual situation.
Cultures in which the rules are primarily communicated through the use of contextual elements (i.e. body language, a person's status, tone of voice) and are not explicitly stated.
Cultures in which the rules are primarily communicated through words.
None of the options are correct.
Communication is concise, straight forward, explicit, simple and clear
Low Context Cultures
High Context Cultures
Requires attention to the literal meanings of words than to the context surrounding them .
High Context Culture
Low Context Culture
Non verbal cues like tone of voice, eye movements, gestures and facial expressions carry a great deal of meaning
High Context Culture
Low Context Culture
The purpose and outcome of the communication takes precedence over interpersonal relationships.
High Context Culture
Low Context Culture
During meetings, do not summarise the key takeaways or follow it up with written communication with the implicit assumption that everyone got their part right
High Context Culture
Low Context Culture
Direct verbal communication is needed to properly understand a message being communicated and relies heavily on explicit verbal skills.
Low Context Culture
High Context Culture
Often exhibit less-direct verbal and nonverbal communication, utilizing small communication gestures and reading more meaning into these less-direct messages.
Low Context Culture
High Context Culture
In term of Territoriality in low-context cultures, space is separated and privately owned; privacy is important, so people are farther apart.
True
False
Low-context cultures value long-term relationship
True
False
'I prefer working on one thing at a time to working on a variety of things at once'. This is a kind of?
Monochronic
Polychronic
multiple-tasking
independent
_______is a high-context culture.
Swiss
Germany
the USA
Arab
The following statement is more likely to come from which type of communicator?
"I don't understand what you're asking me to do."
Indirect
Direct
The following statement is more likely to come from which type of communicator?
"I'm sorry. I don't quite understand. Maybe you could explain again."
Direct
Indirect
The Culture of Uzbekistan is: (VOTE)
High-Context
Low-Context
What has to be broken before it can be used?
a matches
an egg
a pencil
a heart
