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Smart Work Ethics Midterm Exam

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

The number one reason people lose their jobs is _____________.

a)
Wearing inappropriate clothing
b)
Attendance
c)
Lack of experience
d)
Tardiness
2.

Being on time for work is acting ___________.

a)

responsibly

b)
tardy
c)
early
d)
late
3.

Dependability creates a sense of ___________.

a)

self

b)

order

c)

time

d)

calm

4.

Look for ways to ________ money and reduce costs.

a)

Waste

b)
Spend
c)

Save

d)
Borrow
5.

Deal with any problems ___________.

a)
never
b)
sometimes
c)
eventually
d)
immediately
6.

Be a role _________.

a)
model
b)
critic
c)
spectator
d)
actor
7.

Our appearance is a major communicator to what three groups of people in the workplace?

a)
friends, family, and neighbors
b)
teachers, students, and parents
c)
strangers, acquaintances, and enemies
d)

supervisors, coworkers, and customers

8.

Employers not only look at how well you perform, but they also look at your image and appearance.

a)

True

b)

False

9.

How do companies let you know their dress code?

a)
By sending individual emails to employees
b)
  1. Human Resources, supervisors, and employee handbook.

c)
By posting on social media platforms
d)
Through a company-wide memo
10.

Texting is talking.

a)

True

b)

False

11.

The three "A's" for every mistake:

a)
Avoid, Analyze, and Argue
b)
Accept, Avoid, and Adapt
c)

Acknowledge the error, apologize, and avoid repeating the same mistake.

12.

Workplace appearance is always listed by employers as one of the top 5 problems with their employees.

a)

True

b)

False

13.

Dress codes help set the tone of the company.

a)

True

b)

False

14.

Interpersonal communication includes: the words we speak, our tone of voice, facial expressions, and __________________.

a)
body language
b)
written communication
c)
eye contact
d)
hand gestures
15.

Mirroring is using our bodies to create _________.

a)
replication
b)
duplication
c)

rapport

d)
reflection or imitation
16.

_________is essential in great communications and in building quality relationships.

a)
Apathy
b)

Rapport

c)
Aggression
d)
Indifference
17.

When you listen, you: reduce mistakes; save time and money; improve your concentration and memory; and understand the expectations of your _____.

a)
friends
b)
boss
c)
family
d)
colleagues
18.

Employers want employees who can make good decisions and solve problems on the job.

a)

True

b)

False

19.

Checking and posting on social media should be done on ________.

a)
any time
b)

non-work time

c)
during work hours
20.

Make ______choices when creating your email address and social media handles.

a)

smart

b)
random
c)
haphazard