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WorksheetsSmart Work Ethics Midterm Exam
Total questions: 20
Worksheet time: 10mins
The number one reason people lose their jobs is _____________.
Being on time for work is acting ___________.
responsibly
Dependability creates a sense of ___________.
self
order
time
calm
Look for ways to ________ money and reduce costs.
Waste
Save
Deal with any problems ___________.
Be a role _________.
Our appearance is a major communicator to what three groups of people in the workplace?
supervisors, coworkers, and customers
Employers not only look at how well you perform, but they also look at your image and appearance.
True
False
How do companies let you know their dress code?
Human Resources, supervisors, and employee handbook.
Texting is talking.
True
False
The three "A's" for every mistake:
Acknowledge the error, apologize, and avoid repeating the same mistake.
Workplace appearance is always listed by employers as one of the top 5 problems with their employees.
True
False
Dress codes help set the tone of the company.
True
False
Interpersonal communication includes: the words we speak, our tone of voice, facial expressions, and __________________.
Mirroring is using our bodies to create _________.
rapport
_________is essential in great communications and in building quality relationships.
Rapport
When you listen, you: reduce mistakes; save time and money; improve your concentration and memory; and understand the expectations of your _____.
Employers want employees who can make good decisions and solve problems on the job.
True
False
Checking and posting on social media should be done on ________.
non-work time
Make ______choices when creating your email address and social media handles.
smart
