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Performance appraisal

Total questions: 71

Worksheet time: 57mins

Name
Class
Date
1.

_____ is learning activities designed to help individual employee to grow but which are not confined to a particular job

a)

Training

b)

Education

c)

Development

d)

Skills

2.

The first step in organizing a training program is

a)

Set learning objectives

b)

Identify training needs

c)

Design the program

d)

Evaluate the program

3.

The following are benefits of training EXCEPT

a)

Increases employee's productivity

b)

Keep employees knowledge and skills up-to-date

c)

Help attract and retain talented employees

d)

Decreases employees' job satisfaction

4.

The following statements are TRUE about training EXCEPT

a)

Training are needed when hiring new employees

b)

Training is needed for newly promoted employees

c)

Training is needed when the law requires it

d)

Training can be used as a disciplinary action tool

5.
Which is NOT an advantage of training?
a)
Can improve employee productivity
b)
Can create a multi-skilled workforce
c)
Can help prepare staff for promotion outwith the company
d)
Increases staff morale, motivation and job satisfaction
6.
On the job training which involves a trainee learning new tasks in different departments for short periods of time is called
a)
Work shadowing
b)
Job rotation
c)
Coaching
d)
Job enhancement
7.
Off-the job training involves the employee attending courses away from their workplace e.g. at college or university.
a)
True
b)
False
8.

A “______________” is a process of evaluating an employee’s performance of a job in terms of its requirements.

a)

Performance Management

b)

Performance analysis

c)

Performance evaluation

d)

Performance appraisal

9.

Which of the below is not an objective of Performance appraisal?

a)

assessment of performance

b)

Measuring the efficiency

c)

maintaining organisational control

d)

Designing Organisational goal

10.

Performance appraisal aims at

a)

goals of employees

b)

Goals of organisation

c)

both a & b

d)

Neither a nor b

11.

_____________ is not a step of performance appraisal

a)

Communicating standards

b)

comparing actual with standards

c)

Discussing the results

d)

adjusting the standards

12.

When the actual performance of the employees are measured then it will be compared with

a)

standard

b)

other members

c)

previous performance

d)

group performance

13.

Communicating the ________________________ to the employees is necessary so that they can perform accordingly

a)

Rewards

b)

standards

c)

awards

d)

targets

14.

The performance Appraisal method BARS stands for

a)

Behavioral Attitude rating system

b)

Behavioral Attitude ranking System

c)

Behavioral Aptitude Ranking System

d)

Behavioral Anchored Ranking Scale

15.

_________________ method is used to have a detailed evaluation of an employee from all the perspectives.

a)

BARS

b)

Assessment Center

c)

MBO

d)

3600 degree

16.

Which of the following is not a Performance Appraisal Biases

a)

Halo effect

b)

Central Tendency

c)

Personal Biases

d)

Wrong survey

17.

“If a worker has few absences, his supervisor might give him a high rating in all other areas of work” this is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Personal Biases

d)

Stereo Typing

18.

“He is not formally dressed up in the office. He may be casual at work too!”. This is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Horn effect

d)

Stereo Typing

19.

“A professor, with a view to play it safe, might give a class grade near the equal to B, regardless of the differences in individual performances”. This is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Horn effect

d)

Stereo Typing

20.

The actual performance of an individual is measured in terms of its ________________

a)

Input and output

b)

efficiency and effectiveness

c)

Returns to the organisation

d)

Business earned by him

21.

This step of performance appraisal process finds out the deviation occurred in actual performance

a)

Fixing standards

b)

Communication of standards

c)

Measuring actual performance

d)

Discuss Appraisal With The Employee

22.

The rater is forced to answer the ready-made statements as given in the blocks of two or more, about the employees in terms of true or false. This method of performance appraisal is known as

a)

Checklist

b)

Forced choice

c)

Rating scale

d)

Forced distribution

23.

The concept of MBO was developed by

a)

Philip Kotler

b)

Peter Drucker

c)

Elton Mayo

d)

F.W. Taylor

24.

First Impression in a performance appraisal bias denotes ____________________

a)

Primary effect

b)

Halo effect

c)

Horn effect

d)

Stereo Typing

25.

What is linked with performance appraisal?

a)

Job Design

b)

Development

c)

Job analysis

d)

None of the above

26.

Which of the following is an alternate term used for performance appraisal?

a)

Employee assessment

b)

Quality and quantity of output

c)

Job knowledge

d)

None of the above

27.

How performance appraisal can contribute to a firm's competitive advantage?

a)

Ensures legal compliances

b)

Minimising job dissatisfaction and turnover

c)

Improves performance

d)

All of the above

28.

…………………………………………… means of getting better results by managing performance within an agreed framework of goals, standards and competence requirements

a)

Performance Evaluation

b)

Standardization

c)

Effective Framework

d)

Performance management

29.

Performance Management is an ongoing activity in an organization.

a)

True

b)

False

30.

Performance Management is evenly effective if individuals, unit and organization have different goals or unshared understanding or if all are not integrated on same points.

a)

True

b)

False

31.

The aim of the performance management is that…..

a)

People should work hard for their personal goals

b)

People should be well utilized on per hour working basis

c)

People should realize their potential and max their contribution to the Org.

d)

People should provide alternate career opportunities.

32.

For effective motivation and learning it is essential that people should …………………………………………………..

a)

Know what exactly their objectives are

b)

What is the principle of effective work program?

c)

How to balance work and personal life

d)

None of the above.

33.

Which of the following is not a component of appraisal?

a)

Reward Review

b)

Performance review

c)

Profitability review

d)

Potential review

34.

A process in which the management discuss the performance of an employee and decide about their bonuses or pay increase is ………………….

a)

Performance Report

b)

Reward Review

c)

Pay and Bonus Review

d)

Productivity Review

35.

The management of the Star Electric Cable Company was looking into the performance of its area sales manager Mr. Bean. In the last appraisal it was set that the cable sale for this region by Mr. Bean will be 2300 cables per month. At the end of the year management find that the target was successfully achieved and Mr. Bean has over reached its accepted target. Management also set a new target for the next year of 2500 cables per month.


What type of appraisal system check is this?

a)

Target and Performance

b)

Reward Review

c)

Potential Review

d)

Performance Review

36.

A process in which management see what type of level or work an individual is capable of or its need any training or development in its area or what kind of benefits company can take from him in future is a ……………………………………. Review.

a)

Potential Review

b)

Reward Review

c)

Pay and Bonus Review

d)

Productivity Review

37.

A formal appraisal system offers the employee an opportunity to discuss his future prospects, ambitions, and a basis for considering pay and reward in return of its work and efforts.

a)

True

b)

False

38.

Which one of the following is NOT a purpose of appraisal?

a)

To identify performance levels

b)

To assess development needs

c)

To encourage communication between manager and employee

d)

To highlight employees’ weaknesses

39.

Following are some appraisal techniques.

State the one which is not correct.

A. Employee assessment.

B. Guided Assessment

C. Grading Assessment

D. Behavioral Method

E. Result Oriented Scheme.

a)

C

b)

D

c)

B

d)

A

40.

Which of the following is NOT the Objective of appraisal system?

A. Establishing the key or main results for individual over a period of time.

B. Improving Communication between different levels of management.

C. Identifying potential candidate for promotion.

D. What an individual has to do in a job. / Target Setting E. Production / Marketing planning.

a)

E

b)

D

c)

B

d)

C

41.

A method of appraisal in which an employee is assess on the basis of specific targets and standards of performance agreed in advance by manager and the subordinated together. Car sales target was set 12 per month is it achieve by the subordinate or not and on what time.

Is an example of …………………………………………………

a)

Grading

b)

Overall assessment

c)

Result Oriented Scheme

d)

Guided Assessment

42.

Which of the following is not the advantage of Self appraisal?

a)

Save the manager’s time

b)

Increase Responsibility

c)

Reconciles the goals

d)

Reduce Corporate Cost

43.

Which of the following is not the approach of the appraisal interviews?

Choose the incorrect one.

A. Tell and sell style

B. Tell and listen style

C. Problem solving style

D. 360 degrees approach.

E. Q&A style

a)

D

b)

A

c)

C

d)

E

44.

Perceived fairness of pay or other work outcomes received is called:

a)

objective justice

b)

distributive justice

c)

procedural justice

d)

qualitative justice

45.

Which of the following errors means consistently rating someone higher than is deserved?

a)

halo error       

b)

spillover error

c)

leniency error

d)

central tendency error

46.

When the actual performance of the employees are measured then it will be compared with

a)

standard

b)

other members

c)

previous performance

d)

group performance

47.

Communicating the ________________________ to the employees is necessary so that they can perform accordingly

a)

Rewards

b)

standards

c)

awards

d)

targets

48.
Which is NOT an advantage of training?
a)
Can improve employee productivity
b)
Can create a multi-skilled workforce
c)
Can help prepare staff for promotion outwith the company
d)
Increases staff morale, motivation and job satisfaction
49.

An important risk with good quality training is what?

a)

Improved customer service

b)

Staff may leave for another job

c)

Company may lose competitiveness

d)

Too many mistakes made when people join the business

50.

WHAT IS 360-DEGREE FEEDBACK EVALUATION METHODS

a)

It is a process that involves gathering feedback on employee performance from multiple sources.

b)

It is a relatively new technique which combines the graphic rating scale and critical incidents method.

c)

The manager prepares lists of statements of very effective and ineffective behavior of an employee.

d)

Evaluator order a group of employees from best to worst

51.

WHICH OF THE FOLLOWING IS NOT PURPOSE OF PREFORMANCE APPRAISAL

a)

Developmental

b)

Compensation

c)

Administrative

d)

Strategic

52.

THEY HOLD NEGATIVE OPINIONS ABOUT PARTICULAR GROUP OF PEOPLE

a)

Leniency

b)

Prejudice

c)

Central Tendency

d)

Halo Effects

53.

THE ABOVE PICTURE REFER TO WHICH METHOD?

a)

Forced Distribution

b)

Ranking

c)

Graphic Rating Scale

d)

Behaviors Anchored Rating Scale

54.

DEFINE PERFORMANCE APPRAISAL

a)

It is for the regulation of relations between employers and workmen and their trade union.

b)

The process of assessing employee performance by way of comparing present performance with established standards.

c)

It is the planned introduction of new employees to their jobs, coworkers, and the organization.

d)

To find the people to join the organization and it is the process of inviting candidates for applying to job.

55.

Referring to picture above, which is the correct performance appraisal method?

a)

Graphic rating scale

b)

Forced distribution method

c)

Alternation ranking scale

d)

Behaviorally anchored rating scale

56.

This picture referring to which ratter biases or rating error?

a)

Fatigue

b)

Leniency Errors

c)

Severity Error

d)

Halo Effect

e)

Horns Effect

57.

"Manager or supervisor may be asked to write down answers to certain open-ended questions about performance of their subordinates."


(Which appraisal methods match with above statement?)

a)

Essay Technique

b)

Comparative methods

c)

Trait rating scales

d)

Narrative forms

58.

Which is the purposes of the written warning? (Answer can be more than 1)

a)

Make clear that employee was aware of the standard.

b)

Specify deficiencies relative to the standard

c)

To shake your employee out of bad habits

d)

To have a helpful and constructive supervisor conduct the written warning

e)

Help employees to defend their rating, both to their own boss and (if needed) to the courts.

59.

What do firms use to coordinate career planning efforts, succession plans, and employees' career interests?

a)

outplacement counseling

b)

coaching

c)

reality shock

d)

integrated talent management software

60.

Which of the following is a specific example of a career development activity?

a)

job evaluation

b)

training workshop

c)

college recruitment

d)

performance appraisal

e)

coaching

61.

A performance meeting allows the employer and employee to discuss the facts and how the employee’s performance is affecting the organization. What else should be part of a performance meeting?

a)

Steps for corrective action

b)

Peer review

c)

Discussion with senior leadership

d)

Dispute resolution

62.

MBO (managing by objectives) performance appraisal systems focus primarily on employee:

a)

competencies

b)

behaviors

c)

results

d)

traits

63.

Which of the following appraisal methods is used by a supervisor who keeps anecdotal records of employees' positive and negative actions during a rating period?

a)

Critical incident

b)

Essay

c)

Paired comparison

d)

Ranking

64.

360-degree feedback is used primarily to

a)

limit appraisal input.

b)

determine pay scales.

c)

conduct job evaluations.

d)

provide development opportunities that alter behavior.

65.

Which of the following performance appraisal tools provides a quantitative rating for each employee and is the simplest to use?

a)

Graphic scales

b)

Ranking

c)

Critical incidents Critical incidents

d)

MBO

66.

Evaluating employee performance involves discussing strengths, weaknesses, past performance, and potential. It's a simple approach but can be affected by the Evaluator's writing skills. It can still provide helpful recommendations for improvement.

a)

Written Essay Method

b)
360 Degree Feedback Method
c)
Management by Objectives Method
d)
Behaviorally Anchored Rating Scales Method
67.

Here, a rating scale lists job characteristics, such as quality of work, and includes short definitions for each rating level, ranging from outstanding to unsatisfactory.

a)
360-Degree Feedback
b)

Graphic Rating Scale

c)
Management by Objectives (MBO)
d)
Critical Incident Technique
68.

Under this performance appraisal method, employees will be presented with specific situations or behaviours, and their performance will be rated as either high, moderate or low.

a)
360-Degree Feedback
b)
Behaviorally Anchored Rating Scales (BARS)
c)
Management by Objectives (MBO)
d)
Critical Incident Technique
69.

This appraisal method consists of identifying, planning and defining objectives. After establishing clear goals, employers and employees should have regular meetings to analyse progress. Which way are we describing?

a)
360 Degree Feedback
b)
Management by Objectives
c)
Behaviorally Anchored Rating Scales
d)
Critical Incident Technique
70.

In this performance appraisal method, the reviewer grades employees from best to worst to form a ranking. This is a comparative system, and a numeric result determines each employee’s position.

a)
360-Degree Feedback
b)

Multi-Person Ranking Method

c)
Critical Incident Method
d)
Behaviorally Anchored Rating Scales
71.

_________ use situational exercises, workgroups, and games to evaluate employees' reactions in work-related situations and skills like problem-solving, self-assurance, and leadership.

a)

Psychological Appraisal method

b)

Assessment Centre

c)
360-Degree Feedback
d)
Behaviourally Anchored Rating Scales