Font size
WorksheetsPerformance appraisal
Total questions: 71
Worksheet time: 57mins
_____ is learning activities designed to help individual employee to grow but which are not confined to a particular job
Training
Education
Development
Skills
The first step in organizing a training program is
Set learning objectives
Identify training needs
Design the program
Evaluate the program
The following are benefits of training EXCEPT
Increases employee's productivity
Keep employees knowledge and skills up-to-date
Help attract and retain talented employees
Decreases employees' job satisfaction
The following statements are TRUE about training EXCEPT
Training are needed when hiring new employees
Training is needed for newly promoted employees
Training is needed when the law requires it
Training can be used as a disciplinary action tool
A “______________” is a process of evaluating an employee’s performance of a job in terms of its requirements.
Performance Management
Performance analysis
Performance evaluation
Performance appraisal
Which of the below is not an objective of Performance appraisal?
assessment of performance
Measuring the efficiency
maintaining organisational control
Designing Organisational goal
Performance appraisal aims at
goals of employees
Goals of organisation
both a & b
Neither a nor b
_____________ is not a step of performance appraisal
Communicating standards
comparing actual with standards
Discussing the results
adjusting the standards
When the actual performance of the employees are measured then it will be compared with
standard
other members
previous performance
group performance
Communicating the ________________________ to the employees is necessary so that they can perform accordingly
Rewards
standards
awards
targets
The performance Appraisal method BARS stands for
Behavioral Attitude rating system
Behavioral Attitude ranking System
Behavioral Aptitude Ranking System
Behavioral Anchored Ranking Scale
_________________ method is used to have a detailed evaluation of an employee from all the perspectives.
BARS
Assessment Center
MBO
3600 degree
Which of the following is not a Performance Appraisal Biases
Halo effect
Central Tendency
Personal Biases
Wrong survey
“If a worker has few absences, his supervisor might give him a high rating in all other areas of work” this is an example of ________________ bias in Performance Appraisal
Halo effect
Central Tendency
Personal Biases
Stereo Typing
“He is not formally dressed up in the office. He may be casual at work too!”. This is an example of ________________ bias in Performance Appraisal
Halo effect
Central Tendency
Horn effect
Stereo Typing
“A professor, with a view to play it safe, might give a class grade near the equal to B, regardless of the differences in individual performances”. This is an example of ________________ bias in Performance Appraisal
Halo effect
Central Tendency
Horn effect
Stereo Typing
The actual performance of an individual is measured in terms of its ________________
Input and output
efficiency and effectiveness
Returns to the organisation
Business earned by him
This step of performance appraisal process finds out the deviation occurred in actual performance
Fixing standards
Communication of standards
Measuring actual performance
Discuss Appraisal With The Employee
The rater is forced to answer the ready-made statements as given in the blocks of two or more, about the employees in terms of true or false. This method of performance appraisal is known as
Checklist
Forced choice
Rating scale
Forced distribution
The concept of MBO was developed by
Philip Kotler
Peter Drucker
Elton Mayo
F.W. Taylor
First Impression in a performance appraisal bias denotes ____________________
Primary effect
Halo effect
Horn effect
Stereo Typing
What is linked with performance appraisal?
Job Design
Development
Job analysis
None of the above
Which of the following is an alternate term used for performance appraisal?
Employee assessment
Quality and quantity of output
Job knowledge
None of the above
How performance appraisal can contribute to a firm's competitive advantage?
Ensures legal compliances
Minimising job dissatisfaction and turnover
Improves performance
All of the above
…………………………………………… means of getting better results by managing performance within an agreed framework of goals, standards and competence requirements
Performance Evaluation
Standardization
Effective Framework
Performance management
Performance Management is an ongoing activity in an organization.
True
False
Performance Management is evenly effective if individuals, unit and organization have different goals or unshared understanding or if all are not integrated on same points.
True
False
The aim of the performance management is that…..
People should work hard for their personal goals
People should be well utilized on per hour working basis
People should realize their potential and max their contribution to the Org.
People should provide alternate career opportunities.
For effective motivation and learning it is essential that people should …………………………………………………..
Know what exactly their objectives are
What is the principle of effective work program?
How to balance work and personal life
None of the above.
Which of the following is not a component of appraisal?
Reward Review
Performance review
Profitability review
Potential review
A process in which the management discuss the performance of an employee and decide about their bonuses or pay increase is ………………….
Performance Report
Reward Review
Pay and Bonus Review
Productivity Review
The management of the Star Electric Cable Company was looking into the performance of its area sales manager Mr. Bean. In the last appraisal it was set that the cable sale for this region by Mr. Bean will be 2300 cables per month. At the end of the year management find that the target was successfully achieved and Mr. Bean has over reached its accepted target. Management also set a new target for the next year of 2500 cables per month.
What type of appraisal system check is this?
Target and Performance
Reward Review
Potential Review
Performance Review
A process in which management see what type of level or work an individual is capable of or its need any training or development in its area or what kind of benefits company can take from him in future is a ……………………………………. Review.
Potential Review
Reward Review
Pay and Bonus Review
Productivity Review
A formal appraisal system offers the employee an opportunity to discuss his future prospects, ambitions, and a basis for considering pay and reward in return of its work and efforts.
True
False
Which one of the following is NOT a purpose of appraisal?
To identify performance levels
To assess development needs
To encourage communication between manager and employee
To highlight employees’ weaknesses
Following are some appraisal techniques.
State the one which is not correct.
A. Employee assessment.
B. Guided Assessment
C. Grading Assessment
D. Behavioral Method
E. Result Oriented Scheme.
C
D
B
A
Which of the following is NOT the Objective of appraisal system?
A. Establishing the key or main results for individual over a period of time.
B. Improving Communication between different levels of management.
C. Identifying potential candidate for promotion.
D. What an individual has to do in a job. / Target Setting E. Production / Marketing planning.
E
D
B
C
A method of appraisal in which an employee is assess on the basis of specific targets and standards of performance agreed in advance by manager and the subordinated together. Car sales target was set 12 per month is it achieve by the subordinate or not and on what time.
Is an example of …………………………………………………
Grading
Overall assessment
Result Oriented Scheme
Guided Assessment
Which of the following is not the advantage of Self appraisal?
Save the manager’s time
Increase Responsibility
Reconciles the goals
Reduce Corporate Cost
Which of the following is not the approach of the appraisal interviews?
Choose the incorrect one.
A. Tell and sell style
B. Tell and listen style
C. Problem solving style
D. 360 degrees approach.
E. Q&A style
D
A
C
E
Perceived fairness of pay or other work outcomes received is called:
objective justice
distributive justice
procedural justice
qualitative justice
Which of the following errors means consistently rating someone higher than is deserved?
halo error
spillover error
leniency error
central tendency error
When the actual performance of the employees are measured then it will be compared with
standard
other members
previous performance
group performance
Communicating the ________________________ to the employees is necessary so that they can perform accordingly
Rewards
standards
awards
targets
An important risk with good quality training is what?
Improved customer service
Staff may leave for another job
Company may lose competitiveness
Too many mistakes made when people join the business
WHAT IS 360-DEGREE FEEDBACK EVALUATION METHODS
It is a process that involves gathering feedback on employee performance from multiple sources.
It is a relatively new technique which combines the graphic rating scale and critical incidents method.
The manager prepares lists of statements of very effective and ineffective behavior of an employee.
Evaluator order a group of employees from best to worst
WHICH OF THE FOLLOWING IS NOT PURPOSE OF PREFORMANCE APPRAISAL
Developmental
Compensation
Administrative
Strategic
THEY HOLD NEGATIVE OPINIONS ABOUT PARTICULAR GROUP OF PEOPLE
Leniency
Prejudice
Central Tendency
Halo Effects
THE ABOVE PICTURE REFER TO WHICH METHOD?
Forced Distribution
Ranking
Graphic Rating Scale
Behaviors Anchored Rating Scale
DEFINE PERFORMANCE APPRAISAL
It is for the regulation of relations between employers and workmen and their trade union.
The process of assessing employee performance by way of comparing present performance with established standards.
It is the planned introduction of new employees to their jobs, coworkers, and the organization.
To find the people to join the organization and it is the process of inviting candidates for applying to job.
Referring to picture above, which is the correct performance appraisal method?
Graphic rating scale
Forced distribution method
Alternation ranking scale
Behaviorally anchored rating scale
This picture referring to which ratter biases or rating error?
Fatigue
Leniency Errors
Severity Error
Halo Effect
Horns Effect
"Manager or supervisor may be asked to write down answers to certain open-ended questions about performance of their subordinates."
(Which appraisal methods match with above statement?)
Essay Technique
Comparative methods
Trait rating scales
Narrative forms
Which is the purposes of the written warning? (Answer can be more than 1)
Make clear that employee was aware of the standard.
Specify deficiencies relative to the standard
To shake your employee out of bad habits
To have a helpful and constructive supervisor conduct the written warning
Help employees to defend their rating, both to their own boss and (if needed) to the courts.
What do firms use to coordinate career planning efforts, succession plans, and employees' career interests?
outplacement counseling
coaching
reality shock
integrated talent management software
Which of the following is a specific example of a career development activity?
job evaluation
training workshop
college recruitment
performance appraisal
coaching
A performance meeting allows the employer and employee to discuss the facts and how the employee’s performance is affecting the organization. What else should be part of a performance meeting?
Steps for corrective action
Peer review
Discussion with senior leadership
Dispute resolution
MBO (managing by objectives) performance appraisal systems focus primarily on employee:
competencies
behaviors
results
traits
Which of the following appraisal methods is used by a supervisor who keeps anecdotal records of employees' positive and negative actions during a rating period?
Critical incident
Essay
Paired comparison
Ranking
360-degree feedback is used primarily to
limit appraisal input.
determine pay scales.
conduct job evaluations.
provide development opportunities that alter behavior.
Which of the following performance appraisal tools provides a quantitative rating for each employee and is the simplest to use?
Graphic scales
Ranking
Critical incidents Critical incidents
MBO
Evaluating employee performance involves discussing strengths, weaknesses, past performance, and potential. It's a simple approach but can be affected by the Evaluator's writing skills. It can still provide helpful recommendations for improvement.
Written Essay Method
Here, a rating scale lists job characteristics, such as quality of work, and includes short definitions for each rating level, ranging from outstanding to unsatisfactory.
Graphic Rating Scale
Under this performance appraisal method, employees will be presented with specific situations or behaviours, and their performance will be rated as either high, moderate or low.
This appraisal method consists of identifying, planning and defining objectives. After establishing clear goals, employers and employees should have regular meetings to analyse progress. Which way are we describing?
In this performance appraisal method, the reviewer grades employees from best to worst to form a ranking. This is a comparative system, and a numeric result determines each employee’s position.
Multi-Person Ranking Method
_________ use situational exercises, workgroups, and games to evaluate employees' reactions in work-related situations and skills like problem-solving, self-assurance, and leadership.
Psychological Appraisal method
Assessment Centre
