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WorksheetsPlanning
Total questions: 46
Worksheet time: 15mins
_______ involves defining the organization's goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate work activities.
Execution
Logistics
Planning
Operations
Which one of the following is among the reasons why managers should plan?
Planning provides direction to managers and nonmanagers
Planning maximizes waste and redundancy.
eliminate uncertainty
Planning establishes the standards used in internships
Which aspect of planning refers to documents that outline how results are to be achieved?
Goals
plans
Objectives
Performance guidelines
Goals are different from plans because ________.
goals identify specific steps that the organization needs to achieve, and plans identify the overall mission of the organization
goals describe financial objectives, and plans describe objectives related to social responsibility
goals are important only for small companies, and plans are important only for large companies
goals are desired outcomes, and plans describe how those outcomes will be accomplished
Which one of the following statements is true regarding an organization's plans?
Plans can differ based on time frame.
Almost all plans are strategic plans.
Strategic plans may result in unethical behaviors by employees.
Long-term success is ensured if managers emphasize operational plans.
Most companies' plans can be classified as either ________ or ________.
strategic; financial
operational; tactical
social; economic
strategic; operational
Standing plans can be classified based on their ________.
usefulness
frequency of use
suitability
attainability
Strategic plans are usually ________.
short term, directional, and standing
short term, specific, and standing
long term, directional, and single use
long term, specific, and standing
________ plans apply to the entire organization and establish the organization's overall goals.
Departmental
Strategic
Operational
Long-term
Operational plans are usually ________.
short term, directional, and standing
short term, specific, and standing
long term, directional, and single use
long term, specific, and standing
Plans that encompass only the production or the sales goals of a company are termed ________ plans.
operational
strategic
informal
financial
Youssef wants to formulate a plan that lays out general guidelines for his employees and leaves room for interpretation. Which one of the following types of plans would best suit his requirement?
Informal
Specific
Directional
Standing
Mariam is the owner of a small company that sells corporate gifts through an online store. Business has slowed down in recent months, and she realizes that the organization must move in a different direction if it is to survive. She has reset some of the company's overall goals and wants to develop a plan to achieve those goals. She is anticipating the business environment to be volatile for the next few years. Considering the above information, it can be determined that his plan must be ________, ________, and ________.
operational; directional; rigid
informal; unwritten; flexible
strategic; general; rigid
strategic; directional; flexible
Long-term plans are defined as those with a time frame beyond ________.
2 years
one year
1.5 years
three years
Short-term plans are those covering ________ or less.
three years
one year
six months
five years
________ plans are clearly defined and leave no room for interpretation.
Directional
Stated
Long-term
Specific
What plans are preferable when uncertainty is high in the business environment?
Standing plans
Directional plans
Operational plans
Long-term plans
A standing plan is ________.
an ongoing plan that provides guidance for activities performed repeatedly
a plan that stands in place of a preferred plan in case of the failure of the latter
a one-time plan specifically designed to meet the needs of a unique situation
a flexible plan that sets out general guidelines for company strategy
Which one of the following is an example of a standing plan?
A retail chain's plan to counter the entry of a new competitor.
A plan developed to address a sudden, unanticipated surge in demand.
A fire escape policy establishing practices to be followed in an emergency.
A plan to cope with radical changes in the political environment.
When uncertainty is high, plans should be ________ and ________.
specific goals; flexible
long-term; standing
short-term; directional
general goals; informal
Top executives are mainly involved in ________ planning.
functional
operational
strategic
departmental
________ planning dominates managers' planning efforts at lower levels of the organization.
Strategic
Organization-wide
Operational
Directional
The rapid pace of technological change suggests that manager ________.
can do little now given the future uncertainty
should not worry about long range plans
should not commit large sums of money to long-term projects
need to be very flexible
Technology makes it ________.
easier to conduct environmental scanning
more challenging to conduct environmental scanning due to the amount of information
harder to keep up with any changes a competitor makes
easier to engage in unethical data collection
doing a good job planning and implementing those plans play a bigger part in high performance than does how much planning is done.
TRUE
FALSE
Planning helps managers eliminate uncertainty and insulates organizations from change.
TRUE
FALSE
Planning provides direction to managers.
TRUE
FALSE
Planning is concerned with how objectives are to be accomplished, not what is to be accomplished.
TRUE
FALSE
Long-term plans are those with a time frame beyond Three years.
TRUE
FALSE
Short-term plans are those covering one year or less.
TRUE
FALSE
When uncertainty is high and managers must be flexible in order to respond to unexpected changes, directional plans are preferable.
TRUE
FALSE
Directional plans are clearly defined for certain actions, which removes confusion and misunderstanding.
TRUE
FALSE
The standard procedure to be followed by the human resources department of a company when initiating disciplinary action against an employee is an example of a standing plan.
TRUE
FALSE
In an uncertain environment, managers should develop flexible plans.
TRUE
FALSE
As managers plan (planning function take place), they develop both goals and plans.
TRUE
FALSE
Planning helps managers eliminate uncertainty and insulates organizations from change.
True
False
________ plans apply to the entire organization and establish the organization's overall goals.
Departmental
Strategic
Operational
Long-term
Ahmed wants to formulate a plan that lays out general guidelines for his employees and leaves room for interpretation. Which one of the following types of plans would best suit his requirement?
Informal
Specific
Directional
Standing
Ali, who owns a small online store, is facing slow business and needs a new direction to survive. He has updated his goals for the whole organization, he wants a plan to achieve them while expecting a volatile business environment in the coming years, his plan must be ________ and ________.
operational; directional
informal; unwritten
strategic; general
strategic; directional
In ________, goals set by top managers flow down through the organization and become subgoals (Objectives) for each organizational area.
A) management by objectives
B) management by observation
C) traditional goal setting
D) traditional planning
Which one of the following is an assumption associated with traditional goal setting?
A) Employees will be more motivated to try to attain goals that they helped set.
B) Clarity and specificity are preserved as the goals filter down through organizational levels.
C) Top managers know what is best because they see the "big picture."
D) Managers and employees together develop goals.
________ is a process of setting mutually agreed upon goals and using those goals to evaluate employee performance.
A) Management by objectives
B) Management by walking around
C) Management by observation
D) Management by exception
Laila is discussing with her subordinate, Nour, the types of projects Nour would like to work on in the coming year. They are setting goals and determining what success would look like. Laila and Nour are engaged in ________.
A) performance planning
B) strategic planning
C) management by observation
D) management by objectives
In traditional goal setting, goals set by top managers flow down through the organization and become subgoals for each organizational area.
TRUE
False
When organizational members are more actively involved in planning, the probability that the plan will be used increases.
True
False
As managers plan, they develop both goals and plans.
True
False
