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Worksheets

Planning

Total questions: 46

Worksheet time: 15mins

Name
Class
Date
1.

_______ involves defining the organization's goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate work activities.

a)

Execution

b)

Logistics

c)

Planning

d)

Operations

2.

Which one of the following is among the reasons why managers should plan?

a)

Planning provides direction to managers and nonmanagers

b)

Planning maximizes waste and redundancy.

c)

eliminate uncertainty

d)

Planning establishes the standards used in internships

3.

Which aspect of planning refers to documents that outline how results are to be achieved?

a)

Goals

b)

plans

c)

Objectives

d)

Performance guidelines

4.

Goals are different from plans because ________.

a)

goals identify specific steps that the organization needs to achieve, and plans identify the overall mission of the organization

b)

goals describe financial objectives, and plans describe objectives related to social responsibility

c)

goals are important only for small companies, and plans are important only for large companies

d)

goals are desired outcomes, and plans describe how those outcomes will be accomplished

5.

Which one of the following statements is true regarding an organization's plans?

a)

Plans can differ based on time frame.

b)

Almost all plans are strategic plans.

c)

Strategic plans may result in unethical behaviors by employees.

d)

Long-term success is ensured if managers emphasize operational plans.

6.

Most companies' plans can be classified as either ________ or ________.

a)

strategic; financial

b)

operational; tactical

c)

social; economic

d)

strategic; operational

7.

Standing plans can be classified based on their ________.

a)

usefulness

b)

frequency of use

c)

suitability

d)

attainability

8.

Strategic plans are usually ________.

a)

short term, directional, and standing

b)

short term, specific, and standing

c)

long term, directional, and single use

d)

long term, specific, and standing

9.

________ plans apply to the entire organization and establish the organization's overall goals.

a)

Departmental

b)

Strategic

c)

Operational

d)

Long-term

10.

Operational plans are usually ________.

a)

short term, directional, and standing

b)

short term, specific, and standing

c)

long term, directional, and single use

d)

long term, specific, and standing

11.

Plans that encompass only the production or the sales goals of a company are termed ________ plans.

a)

operational

b)

strategic

c)

informal

d)

financial

12.

Youssef wants to formulate a plan that lays out general guidelines for his employees and leaves room for interpretation. Which one of the following types of plans would best suit his requirement?

a)

Informal

b)

Specific

c)

Directional

d)

Standing

13.

Mariam is the owner of a small company that sells corporate gifts through an online store. Business has slowed down in recent months, and she realizes that the organization must move in a different direction if it is to survive. She has reset some of the company's overall goals and wants to develop a plan to achieve those goals. She is anticipating the business environment to be volatile for the next few years. Considering the above information, it can be determined that his plan must be ________, ________, and ________.

a)

operational; directional; rigid

b)

informal; unwritten; flexible

c)

strategic; general; rigid

d)

strategic; directional; flexible

14.

Long-term plans are defined as those with a time frame beyond ________.

a)

2 years

b)

one year

c)

1.5 years

d)

three years

15.

Short-term plans are those covering ________ or less.

a)

three years

b)

one year

c)

six months

d)

five years

16.

________ plans are clearly defined and leave no room for interpretation.

a)

Directional

b)

Stated

c)

Long-term

d)

Specific

17.

What plans are preferable when uncertainty is high in the business environment?

a)

Standing plans

b)

Directional plans

c)

Operational plans

d)

Long-term plans

18.

A standing plan is ________.

a)

an ongoing plan that provides guidance for activities performed repeatedly

b)

a plan that stands in place of a preferred plan in case of the failure of the latter

c)

a one-time plan specifically designed to meet the needs of a unique situation

d)

a flexible plan that sets out general guidelines for company strategy

19.

Which one of the following is an example of a standing plan?

a)

A retail chain's plan to counter the entry of a new competitor.

b)

A plan developed to address a sudden, unanticipated surge in demand.

c)

A fire escape policy establishing practices to be followed in an emergency.

d)

A plan to cope with radical changes in the political environment.

20.

When uncertainty is high, plans should be ________ and ________.

a)

specific goals; flexible

b)

long-term; standing

c)

short-term; directional

d)

general goals; informal

21.

Top executives are mainly involved in ________ planning.

a)

functional

b)

operational

c)

strategic

d)

departmental

22.

________ planning dominates managers' planning efforts at lower levels of the organization.

a)

Strategic

b)

Organization-wide

c)

Operational

d)

Directional

23.

The rapid pace of technological change suggests that manager ________.

a)

can do little now given the future uncertainty

b)

should not worry about long range plans

c)

should not commit large sums of money to long-term projects

d)

need to be very flexible

24.

Technology makes it ________.

a)

easier to conduct environmental scanning

b)

more challenging to conduct environmental scanning due to the amount of information

c)

harder to keep up with any changes a competitor makes

d)

easier to engage in unethical data collection

25.

doing a good job planning and implementing those plans play a bigger part in high performance than does how much planning is done.

a)

TRUE

b)

FALSE

26.

Planning helps managers eliminate uncertainty and insulates organizations from change.

a)

TRUE

b)

FALSE

27.

Planning provides direction to managers.

a)

TRUE

b)

FALSE

28.

Planning is concerned with how objectives are to be accomplished, not what is to be accomplished.

a)

TRUE

b)

FALSE

29.

Long-term plans are those with a time frame beyond Three years.

a)

TRUE

b)

FALSE

30.

Short-term plans are those covering one year or less.

a)

TRUE

b)

FALSE

31.

When uncertainty is high and managers must be flexible in order to respond to unexpected changes, directional plans are preferable.

a)

TRUE

b)

FALSE

32.

Directional plans are clearly defined for certain actions, which removes confusion and misunderstanding.

a)

TRUE

b)

FALSE

33.

The standard procedure to be followed by the human resources department of a company when initiating disciplinary action against an employee is an example of a standing plan.

a)

TRUE

b)

FALSE

34.

In an uncertain environment, managers should develop flexible plans.

a)

TRUE

b)

FALSE

35.

As managers plan (planning function take place), they develop both goals and plans.

a)

TRUE

b)

FALSE

36.

Planning helps managers eliminate uncertainty and insulates organizations from change.

a)

True

b)

False

37.

________ plans apply to the entire organization and establish the organization's overall goals.

a)

Departmental

b)

Strategic

c)

Operational

d)

Long-term

38.

Ahmed wants to formulate a plan that lays out general guidelines for his employees and leaves room for interpretation. Which one of the following types of plans would best suit his requirement?


a)

Informal

b)

Specific

c)

Directional

d)

Standing

39.

Ali, who owns a small online store, is facing slow business and needs a new direction to survive. He has updated his goals for the whole organization, he wants a plan to achieve them while expecting a volatile business environment in the coming years, his plan must be ________ and ________.

a)

operational; directional

b)

informal; unwritten

c)

strategic; general

d)

strategic; directional

40.

In ________, goals set by top managers flow down through the organization and become subgoals (Objectives) for each organizational area.

a)

A) management by objectives

b)

B) management by observation

c)

C) traditional goal setting

d)

D) traditional planning

41.

Which one of the following is an assumption associated with traditional goal setting?

a)

A) Employees will be more motivated to try to attain goals that they helped set.

b)

B) Clarity and specificity are preserved as the goals filter down through organizational levels.

c)

C) Top managers know what is best because they see the "big picture."

d)

D) Managers and employees together develop goals.

42.

________ is a process of setting mutually agreed upon goals and using those goals to evaluate employee performance.

a)

A) Management by objectives

b)

B) Management by walking around

c)

C) Management by observation

d)

D) Management by exception

43.

Laila is discussing with her subordinate, Nour, the types of projects Nour would like to work on in the coming year. They are setting goals and determining what success would look like. Laila and Nour are engaged in ________.

a)

A) performance planning

b)

B) strategic planning

c)

C) management by observation

d)

D) management by objectives

44.

In traditional goal setting, goals set by top managers flow down through the organization and become subgoals for each organizational area.

a)

TRUE

b)

False

45.

When organizational members are more actively involved in planning, the probability that the plan will be used increases.

a)

True

b)

False

46.

As managers plan, they develop both goals and plans.

a)

True

b)

False