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WorksheetsITF_U61 qb3
Total questions: 129
Worksheet time: 4hrs 18mins
An employee uses a password to log in to a company computer. Which of the following authentication methods did the employee use to gam access to the network?
Single-factor
Single sign-on
Permissions
Multifactor
Which of the following language categories is MOST commonly used in databases?
Query
Assembly
Markup
Scripting
Which of the following passwords is the MOST secure?
buzzypresto
BuZZyPr3st0
BuZZyPr3$t0
BuZZyPresto
Which of the following methods of access is MOST likely to be used during a database recovery?
Graphical user interface
Direct
Utility
Programmatic
A user wants to ensure that a banking site is secure before logging in. Which of the following should the user look for in the URL?
(a)
Which of the following is an example of structured data?
Video recordings
Social media posts
Photographs
Phone numbers
A network technician is installing a new mouse for an employee. Which of the following types of cables should the technician use for the mouse?
(a)
A bystander takes note while a customer is sharing credit card information over the phone. Which of the following is being performed?
Social engineering
Snooping
Eavesdropping
On-path attack
Which of the following application models runs the interface separately on a client machine?
One-tier
Two-tier
Three-tier
n-tier
Which of the following are ways in which an IT administrator can protect mobile devices? (Choose two.)
Encrypt the devices
Enable installation of applications from unknown sources
Root the devices to install third-party security software
Only install applications from authorized stores
Disable location services
A technician is trying to determine what a particular error code means on a printer. The technician is using an online forum for the printer's vendor to look for documentation on the error code. Which of the following steps in the troubleshooting methodology is the technician currently performing?
Documenting the lessons learned
Verifying full system functionality
Establishing a theory of probable cause
Researching the knowledge base
A project team wants to graphically illustrate the logic of a subprogram. Which of the following would be the BEST choice?
Image editing software
Word processing software
Presentation software
Visual diagramming software
Which of the following security concepts reduces the chance of an on-path attack?
Availability
Integrity
Performance
Confidentiality
Which of the following would be the MOST efficient device for a traveling salesperson to use while working with a customer?
Smartphone
Desktop
Terminal
Tablet
Which of the following describes the unit of containment that an application is constrained to on an operating system?
Process
Directory
Console
Thread
Which of the following is a benefit of partitioning a drive?
Increased network bandwidth
Reduced risk of corruption
Increased available space
Reduced malware risk
Which of the following is the MOST likely benefit of a structured database?
Higher security
Faster accumulation
Easily searchable
Fewer storage requirements
Which of the following is considered a traditional input and output device?
Printer
Hard drive
Keyboard
Display monitor
The manager of human resources is unable to connect to the wireless network while in the conference room. The network administrator decides to check the logs of the network. While in the log files, the administrator finds that several access points are down. Which of the following troubleshooting steps should be performed NEXT?
Identify the problem
Research the knowledge base.
Establish a plan to resolve the problem
Verify full system functionality
Which of the following availability concerns is mitigated by having a business continuity site?
Service outage
Wiretapping
Eavesdropping
Replay attack
Which of the following software types is MOST likely to use stencil files?
Visual diagramming
Word processing
Presentation
Conferencing
A technician is configuring computers for a mass deployment. As part of a web-based application, several new windows need to open once a user
logs in. Which of the following should the technician configure to ensure the browsers open properly?
Unrestricted PowerShell execution policy
Pop-up blocker exceptions
Applications to run in private mode
Security extensions setting to disable
Which of the following graphic interfaces is capable of the HIGHEST possible resolution?
Component video
VGA
S-Video
DVI
A network administrator requires that a non-magnetic drive be used to store critical data for a project. The project is expected to last a few years. Which of the following would the administrator MOST likely choose for the project?
USB flash drive
Solid-state drive
Tape drive
Hard disk
A replay attack would be the primary concern of:
availability.
authentication.
confidentiality.
integrity.
Which of the following would be the BEST design construct to allow developers to group functions and properties for reuse when designing an application?
Constant
Vector
Function
Class
A company is looking into ways to ensure only approved users are able to access the company website on devices. Which of the following would work BEST to achieve this goal?
Creating certificates
Disabling the browser's cache
Configuring proxy settings
Installing antivirus extensions
A home user just purchased a new computer from a large retailer. After setting up the computer, the user notices many games and applications are pre-installed. To reduce security concerns, which of the following should the user complete?
Perform a System Restore
Call the computer manufacturer.
Remove the unwanted bloatware.
Check for disk fragmentation.
A user is installing software that legally allows anyone to modify it. Which of the following license types does this software use?
Open-source
Subscription
Proprietary
Site
A user is installing software that legally allows anyone to modify it. Which of the following license types does this software use?
Open-source
Subscription
Proprietary
Site
An organization needs to send customer PII to an outside entity. Which of the following mediums is BEST?
Encrypted email
Flash drive
ODBC
Courier service
Which of the following is the correct jack for an Ethernet cable?
DB9
Cat 5
RJ45
DVI
A database administrator is writing code to ask the database a question. Which of the following is the administrator doing?
Manipulating data
Mining data
Creating a query
Making a report
A technician is selecting a processor for a custom PC. Which of the following units would be used to compare the speed of the various processors?
GHz
MHz
GBps
MBps
A company wants to provide encrypted, remote access to its email, file, and application servers to facilitate the ability to work remotely. Which of the following would BEST fulfill these requirements?
Disk-level encryption
Secure web gateway
VPN
AES
An administrator has found that a server has become corrupted. Which of the following will allow the administrator to recover the data?
Server UPS rack
Off-site backups
OS restore disks
Redundant NICs
Given the following -
WMIC BIOS GET SERIALNUMBER -
Which of the following describes the above sequence?
A database dump
A query
Insertion of data
A function
Which of the following is a biometric authentication method?
Smart card
Password
Retina scan
Personal identification number
Which of the following are database constraints? (Choose two.)
Column
Row
Not null
Primary key
Table
A large percentage of computers within an organization are suddenly reporting that their operating systems may be illegally obtained. Which of the following is the MOST likely cause?
The key management server is offline
Internet access is unavailable
Hackers have stolen the organization's license
The company did not pay for the license
Several wireless security cameras need to be installed in a small office. Which of the following should be used to configure the wireless encryption?
Web-based interface
Plug-and-play drivers
On-board NIC
IP-based HDD
Which of the following would be used to expand the number of wired devices on a network?
Switch
Access point
Router
Modem
Which of the following architectures is notepad.exe an example of?
n-tier
One-tier
Two-tier
Three-tier
Which of the following data types can be used to store a whole number?
Boolean
Char
Integer
Float
A programmer is constructing an algorithm that predicts personality traits based on users’ selection of their favorite ice cream flavors. Which of the following programming concepts should be used to represent the flavor of ice cream?
Vectors
Arrays
Variables
Constants
A user received an account compromise notice from an online retailer. Two weeks later, the user received another notice stating the new compromise used the credentials from the first compromise. Which of the following password best practices MOST likely would have prevented the second compromise?
Password age
Password complexity
Password reuse
Password length
Which of the following database design requirements is MOST likely a reason to implement a flat file?
Data type flexibility
Scalability
Simplicity
Search speed
Which of the following information types would cause the GREATEST loss of value to an organization if encrypted by a ransomware attack?
Employee emergency contacts
Research projects database
User login history
Advertising material archive
Which of the following is MOST likely used to measure SSD capacity?
(a)
Which of the following data is MOST likely to be stored as a string?
3.1415927
x
1
o
cat
Joe, a tech-savvy teenager, has received one of the best new home Wi-Fi routers on the market. Joe’s parents have entrusted Joe to set up the router. To leverage the best throughput options available for Joe’s devices, the router is located in Joe’s bedroom. Joe’s parents’ devices are set to slower standards. Which of the following is being used for Joe’s devices?
802.11n 2.4GHz
802.11ac 2.4GHz
802.11n 5GHz
802.11ac 5GHz
Which of the following programming languages is considered a low-level language with commands specific to the processor type used?
(a)
Which of the following information types is MOST likely a violation of an email security policy?
Login credentials
Project schedules
Customer product information
Technical installation documents
Which of the following would be considered confidential information?
The design for a company’s yet-to-be-released product
A list of services offered by a private investigator
A large corporation's financial results for the year
An individual’s record of traffic citations
When following the troubleshooting methodology, which of the following should be performed when establishing a theory of probable cause?
Question the obvious.
Identify the symptoms.
Duplicate the problem.
Determine if anything has changed.
Which of the following is an example of a compiled computer language?
Perl
HTML
Java
Python
Which of the following is a benefit of a locally hosted network solution?
No Internet access is required.
There are fewer IT support requirements.
System backups are not required.
System fault tolerance is increased.
A technician installs a webcam to a computer and wants to install an updated driver. In which of the following would the technician find the MOST current driver?
Installation disc that came with the device
OEM website for the camera
Internet help-desk forums
Computer manufacturer's website
A technician is given a document with step-by-step instructions to perform a task. Which of the following BEST describes that document?
Policies
Standards
Procedures
Guidelines
Which of the following BEST describes a LAN-hosted application? (Choose two.)
Internet access required
Services required
Network required
Files saved to the cloud
Internet access not required
An end user reports seeing the old company intranet site and not the recently released updated version. Which of the following would MOST likely solve the problem?
Clear browser cache
Change Http to Https in the URL
Disable all add-ons.
Enable pop-up blockers.
During a power outage, a server with redundant power supplies shuts down despite being connected to a UPS. The technician determines that the UPS has failed and replaces it. The technician then separates the power supplies to connect them to two separate UPSs. Which of the following troubleshooting steps did the technician just accomplish?
Implement preventive measures.
Establish a plan of action.
Document findings/lessons learned.
Test the theory to determine the cause.
A help desk has initiated a new policy requiring that technicians manually categorize the reason for a customer call. After several months, they are unable to perform any analysis on the information. Which of the following concepts is MOST closely tied to the root cause of this issue?
Data correlation
Data security
Data capture
Data as an asset
Which of the following is used for assigning IP addresses to networking devices?
SMTP
DHCP
DNS
ARP
A user wants to add an IoT device to a network. The device connects with a cable to the router. Which of the following is a requirement for this device to work?
Driver
USB cable
IP address
Workstation
A user connects a company computer to free WiFi at a local coffee shop. Which of the following BEST describes this situation?
Information on this network is encrypted.
The information on the network can be seen by others.
It is safe to access company information using the network.
Private browsing mode protects the information on the network.
Which of the following is the LOWEST unit for measuring bandwidth?
Mbps
Kbps
MBps
KBps
Tbps
A developer embeds a query in a high-level program to extract information from a database. This is an example of:
database direct access.
database utility access.
database programmatic access.
database manual access.
Input and Output
Networking
What type of disk has the greatest capacity?
DVD that is dual layer and single sided
DVD that is dual layer and double sided
DVD that is single layer and single sided
Blu-ray that is a single layer
What sort of device would you need to transfer data from a "Memory Stick"?
Memory card reader / multi-card reader.
A keyboard
A wireless adapter
A microphone and headset
You have a motherboard that is designed for Double Data Rate 2 (DDR2) memory that works at a bus speed of 533 MHz. You have some DDR3 memory modules that also work at a bus speed of 533 MHz. Are the modules compatible with the motherboard?
DDR3 modules cannot be used in DDR2 slots.
DDR3 modules can be used in DDR2 slots.
DDR2 and DDR3 are packaged in DIMMs and can be used in any slots.
DDR2 and DDR3 are both packaged in SO-DIMMs and can be used in any slots.
Why can't you use memory modules designed for a desktop computer in a laptop?
Desktops use a different voltage level and it is unsafe to use DIMMs in a SO-DIMM slot because of overheating.
You should be able to swap them because laptops and desktops both use the same type of DIMM Memory cards.
The functionality of laptop and desktop memory are different enough so that one cannot be used in the other.
Laptops use a smaller form factor called SO-DIMM while desktops use DIMMs.
What sort of device could you use to expand the storage capacity of a smartphone?
A flash memory card
An extra battery
An SSD
A SIM card
A hard drive is rated at 10,000 rpm. What is the significance of this statistic?
A measurement of the capacity of the drive
A measurement of the speed of the drive
A measurement of the composition of the drive's platters
A measurement of the access time for information on the drive
Your computer has 4 SATA ports. How many hard drives can be installed?
Two drives
Eight drives
Four drives
Zero drives
What type of connector would you NOT use for an external hard drive to connect to a Windows PC?
USB
Firewire
eSATA
RGB
What view options could you use to show files of a particular type sorted by date?
Group the files by category, then sort by date.
Group the files by date, then sort by file type.
Group the files by file type, then sort by date.
Group the files by file type, then sort by category.
If you have made changes to a file and want to keep both the original file and the modified version, what command should you use?
Share
Save
Save As.
Export
What kind of data would you expect to find in a file with a TIFF extension?
This is a text format.
This is a video format.
This is a sound format.
This is an image file format.
How is a Windows library different from a folder?
A library acts as a virtual folder by displaying the contents of multiple folders, which could be located on different drives.
A library is the user's private folder containing subfolders for different types of files like documents, music, and pictures.
A folder acts as a virtual library by displaying the contents of multiple libraries, which could be located on different drives.
A library and a folder are virtually the same thing.
Why should you be more careful about deleting files from a USB flash drive than from the main hard drive?
The files from the flash drive get recycled to the Windows recycle bin, making for easy recovery at a later time.
The files from the main hard drive will not be recycled, so retrieving them if you change your mind will be very difficult.
The files from a flash drive will not be recycled, so retrieving them if you change your mind will be very difficult.
The files from the main hard drive get flagged for deletion but remain until the next Windows Update cycle.
What is the file path to the Documents folder for a user named "David", assuming Windows is installed to a hard disk with a single partition using the default settings?
c:\Users\David\Documents
d:\Users\David\Documents
C:\Windows\DAVID\Documents
D:\Windows\David\Documents
What default installation folders contain system and application files that should not normally be deleted or modified manually?
The Downloads folder
The Windows and Program Files folders.
The Temp folder
The Desktop folder
What type of software is an ODF file associated with?
Video conferencing software
Word processing software
Email client software
Database software
What type of file system must be used for the partition where Windows 10 is installed?
The NTFS file system
The FAT-32 files system
The ext file system
The HFS+ file system
What is a zip file?
A file archive containing other files in a compressed format.
A Windows installer file used to install and uninstall software applications.
A container file format designed to deliver Flash Video.
An image file format most widely used for photographic pictures.
In Windows, do letter-labeled "drives" correspond exactly to physical disks?
Not in the case of hard disks, which can be configured with multiple partitions, each of which can be assigned a drive letter.
Only in the case of hard disks, which are usually allocated letter "c."
Not in the case of optical drives, which can be configured with multiple partitions, each of which can be assigned a drive letter.
Only in the case of hard disks, which are usually allocated the letter "a."
Reviewing operating system and application update logs is part of which troubleshooting step?
Establish a theory of probable cause
Identify the problem
Establish a plan of action to resolve the problem and identify potential effects
Implement the solution or escalate as necessary
2. Setting up staff training to avoid phishing and social engineering is an example of ____________.
establishing a plan of action
identifying the problem
testing the theory
preventive measures
Identify symptoms” is part of which step?
Step 2: Research knowledge base/Internet
Step 4: Test the theory
Step 1: Identify the problem
Step 6: Implement the solution or escalate
Select the correct order for these steps: (a) Test the theory; (b) Research knowledge base/Internet; (c) Identify the problem; (d) Document findings.
a, b, c, d
c, b, a, d
d, a, c, b
d, c, b, a
You are applying the troubleshooting methodology steps in order to fix a user’s laser printer that won’t print. While establishing a theory of probable cause, what should you do first?
Duplicate the problem, if possible.
Question the obvious.
Change the toner cartridge.
Approach multiple problems individually.
What are the first and last steps of the troubleshooting methodology?
Establish a theory of probable cause and implement the solution or escalate as necessary.
Research knowledge base/Internet, if applicable, and verify full system functionality.
Test the theory to determine the cause and establish a plan of action.
Identify the problem and document findings/lessons learned, actions, and outcomes.
You are attempting to identify an operating system application-related problem for a user. Where would be a great place to gather information from?
The users Pictures folder
The network log
The operating system application log
A second-tier help desk support technician
The user is attempting to open a picture and sees an error message instead. When you have the user open another picture in the same folder, the picture opens normally. Which of the following is most likely the cause?
App failure
Hardware problem
Hardware problem
Picture file corrupted
You are helping a user with a website that doesn’t want to load. Which of the following troubleshooting actions should be tried first to determine if the website itself has a problem?
Open a different website.
Disconnect and reconnect the network cable or USB adapter.
Reinstall the web browser.
Contact the Internet service provider.
A user’s desktop computer won’t turn on. The user reports that a hard drive was just replaced at the user’s work area and the tech didn’t test the computer before leaving. Which of the following should you check first?
AC outlet used by computer
Switch on surge suppressor
Power supply switch and AC cord
Front-panel wire from case power switch to motherboard
You are sitting in an airport terminal awaiting a connecting flight. A fellow passenger is playing “Angry Birds” but can’t make a phone call. Which of the following should be checked first?
Power
Airplane mode
Bluetooth
Wireless
Breanna just cleared her browser's cache. Why?
To delete temporary internet files and speed up the browser
To update browser's security settings
To switch web browsers
To enforce proxy settings
What is a cookie?
Malware
Small files saved on your device
Reminder
Website permissions
What is SaaS?
IoT
Hardware installed on your device
Software installed on your device
An app delivered over the Internet
___________ computing refers to services and applications that run remotely over the Internet.
Remote
Synchronous
Cloud
Virtual
What should you do to protect your privacy on social media?
Use default privacy settings
Use a fake name and fake information
Look for https:// protocol
Review and set privacy settings
What is a common term for "hypertext?"
Hyperlink
Internet protocol (IP)
Transmission control protocol (TCP)
Bold font
What is a company that provides access to the Internet?
SaaS
ISP
DNS
TCP/IP
Which is the LARGEST social media company?
Snapchat
YouTube
What is a private network that uses the same technologies as the Internet?
Wide area network
Local area network
Intranet
Subnet
What technology allow us to make phone calls over an Internet connection?
IoT
VoIP
IC
TCP
What is a service that lets you store data in a remote location over the Internet?
Database
Internet backup
Cloud storage
Online repository
What is a strategy that defines a business' social media goals and objectives?
Search engine optimization (SEO)
Social media marketing (SMM)
Social media channels (SMC)
Social media optimization (SMO)
Given the URL https://www.fau.edu/programs, what is the top-level domain?
https
edu
www
fau
programs
Given the URL https://www.fau.edu/programs, what is the protocol?
https
edu
www
fau
programs
Given the URL https://www.fau.edu/programs, what is the domain?
https
edu
www
fau
programs
