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Worksheets

Class room

Total questions: 50

Worksheet time: 26mins

Name
Class
Date
1.
To be effective, managers need
a)
Technical skills
b)
Interperonal skills
c)
Conceptual Skills
d)
All of the above
2.
Technical skills don't include which of the following
a)
preparing invoices
b)
accounting software
c)
solving problems
d)
employee relations
3.
Conceptual skills are most important for
a)
Top level management
b)
Mid-level management
c)
Supervisory management
d)
Front line employees
4.
Management functions include
a)
Staffing
b)
Resourcing
c)
Organizing
d)
Controlling
5.
A code of ethics is
a)
adopted by a company to specify the difference between right and wrong
b)
a document covering legal issues
c)
an agreement for the government
d)
mandatory for a business
6.
The people who work to produce goods and services are known as
a)
Capital
b)
Human Resources
c)
Raw Materials
d)
Facilities
7.
A job specification is an explanation of 
a)
the skills, knowledge, and characteristics required for a job.
b)
the responsibilities and tasks associated with a job.
c)
where a job is located within the company's facility.
d)
who manages the department where a job position is open.
8.
A commision or bonus is an example of a form of
a)
assistance program
b)
benefit
c)
compensation
d)
employee contract
9.
Making sure a company follows laws and regulations describes the HR mngt activity of
a)
staffing
b)
compliance
c)
compensation and benefits
d)
training and development
10.
Safety and Health fall under which function of HR?
a)
Training and developement
b)
Compensation and Benefits
c)
Compliance
d)
Staffing
11.

Define Production

a)

The quantity, or amount, produced within a given time

b)

Making a product or providing a service

c)

The major on going activities of a business

d)

The people involved in production

12.

Define Human Resources

a)

The people involved in production

b)

The resources used to produce a product or service.

c)

Resources provided by nature

d)

The buying of goods and services for a business

13.

Define Purchasing

a)

Productive resources; human and natural resources and capital goods

b)

The major ongoing activities of a business

c)

Money, buildings, tools, and machines necessary for production

d)

The buying of goods and services for a business

14.

Define Entrepreneurship

a)

Using/combine Factors of Production resources to create a new product or services

b)

People who work to produce goods and services

c)

The economic process or activity of producing goods and services

d)

Any resource found in nature that is used to produce goods and services

15.

Manufactured or constructed items that are used in the production of goods and services is?

a)

Capital Goods

b)

Production

c)

Natural Resources

d)

Scarcity

16.

A condition resulting from the gap between unlimited wants for goods and services and limited resources is?

a)

Dispatching

b)

Mass Production

c)

Scarcity

d)

Intermittent Production

17.

Define Follow-up

a)

buying the resources needed

b)

determining how products will be produced and how much of the product to produce

c)

the way in which production will be carried out

d)

make sure products meet standard and are completed according to plan

18.

Determining the time table to follow in production is?

a)

Scheduling

b)

Dispatching

c)

Planning

d)

Follow-up

19.

Define Provides form utility

a)

Enables businesses to be competitive

b)

Enables companies to stay in business

c)

usefulness created by altering or changing the form or shape

d)

is the creation of goods and services from the combination of economic resources

20.

Presented at the time of purchase to get money

taken off the purchase price is?

a)

Intermittent Production

b)

Sales

c)

Rebates

d)

Discount Coupons

21.

Owners can have more personal ties with customers

a)

Small Businesses

b)

Large Businesses

22.

Can employ more persons

a)

Small Businesses

b)

Large Businesses

23.

Can offer more personalized services

a)

Small Businesses

b)

Large Businesses

24.

May experience difficulty to obtain capital/financing

a)

Small Businesses

b)

Large Businesses

25.

Tend to experience economies of scale

a)

Small Businesses

b)

Large Businesses

26.

Physical expansion or opening other outlets

a)

Internal growth

b)

External growth

27.

Where two or more companies join to form a new company

a)

Internal growth

b)

External growth

28.

Expanding the product line

a)

Internal growth

b)

External growth

29.

Two or more businesses pooling their resources to achieve a goal:

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

Franchising

30.

Sandals hotel and West Indies Cricket Board coming together to promote the Caribbean

a)

Joint Venture

b)

Merger

c)

Acquisition

d)

Franchising

31.

Two or more companies coming together to form a new company

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

Franchising

32.

Two or more companies coming together to form a new company

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

Franchising

33.

Where one firm take controlling interest of another firm:

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

Franchising

34.

A business grants the licence to use its brand and reproduce its product.

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

Franchising

35.

EXXON AND MOBIL joining to form EXXON-MOBIL

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

Franchising

36.

Check all the correct answers below: Disney purchasing ABC, ESPN and PIXAR:

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

External Growth

e)

Internal Growth

37.

Check all the correct answers below: VIACOM purchasing MTV, Nickelodeon and BET

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

External Growth

e)

Internal Growth

38.

Check all the correct answers below: VIACOM and CBS coming together to form VIACOMCBS.Inc

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

External Growth

e)

Internal Growth

39.

Check all the correct answers below: The attached picture shows Apple's ...

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

External Growth

e)

Internal Growth

40.

Check all the correct answers below: SportsMAx and SSFL teaming up to stream local school football in the Caribbean

a)

Joint Ventures

b)

Mergers

c)

Acquisitions

d)

External Growth

e)

Internal Growth

41.
All true communication must have the following:
a)
A sender and a receiver
b)
A speaker and a listener
c)
A hearer and a listener
d)
A speaker and an interpreter
42.
You should not look the other person in the eyes because it can mean you are mad at them.
a)
True
b)
False
43.
An example of active listening is:
a)
Listening close and taking good notes
b)
Skimming the outline carefully
c)
Moving around while others speak
d)
Focusing on main ideas being communicated and responding with full attention
44.
When you are writing for work or school, you should always:
a)
Write as quickly as possible
b)
Proofread your work 
c)
Depend on Spell Checker to correct all errors
d)
Write as briefly as possible
45.
If you need to let the employees in your business know that the server will be down this afternoon beginning at 3:00, you would most likely use:
a)
An email
b)
A memo
c)
Business Letter
d)
Personal Business letter
46.
The most commonly used form of business communication is: 
a)
Business Letter
b)
Personal Business Letter
c)
Memo
d)
E-mail
47.
The 4 major parts of the Memo Heading is:
a)
To, From, Date, Subject
b)
To, From, Date, Closing
c)
To, Recipient, Date, Subject
d)
Receiver, Sender, Date, Subject
48.
Which of the following is not a rule for communicating verbally and in writing during GOOD BUSINESS COMMUNICATION?
a)
Listen
b)
Be clear (Clarity)
Be clear (Clarity and Coherence)
c)
Accuracy (Correct information)
d)
Promptness
49.
Good communication skills can help you be considered as a valuable employee who contributes to the company's image.
a)
True
b)
False
50.

How does he feel?

a)

He is sad

b)

He is excited

c)

He is bored

d)

He is lazy

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