WorksheetsCVM QUIZ Q4
Total questions: 10
Worksheet time: 3mins
On which GOtv bouquet is Studio Universal?
GOtv Lite
GOtv Supa plus
GOtv Plus
All
The decoders which can be used when linking 3 decoders together in 3rd Viewing environment are a combination of the DStv Explora and DStv HD decoders.
True
False
Which platform allows a customer to have signal anywhere in Zambia via the decoder?
E36B
IS20
All
From the list below, select Towns that have GOtv transmitters.
Kalulushi,Kitwe, Chambeshi
Kitwe,Ndola, Chingola,Solwezi
Kasama, Mansa, Kapiri
Livingstone, Kaoma,Mongu
Emmanuel TV is scheduled for closure on 17th January 2024.
True
False
What's the new price for the smart LNB?
K500
K550
K250
K800
CBC TV (DStv channel 277 and GOtv Channel 23) is no longer available on our platforms.
True
False
Which self service option will you recommend to a customer using a smartphone?
MyDStv/MyGOtv app
USSD
Call Center
Social media
Which payment method would you recommend to a customer using our digital platforms?
MyDStv/MyGOtv app
The bank
Visiting the branch/agency
All
What would you advise a customer with a faulty decoder which is within warranty?
Advise them to get the decoder repaired
Advise them about the swap process
Advise to buy a new decoder
All
