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Organization and Management Quarter II

Total questions: 60

Worksheet time: 32mins

Name
Class
Date
1.

What are those methods or processes followed by planners in preparing or evaluating their plans, programs, and policies?

a)

Planning techniques

b)

Organization structures

c)

Contingency plan

d)

Organizational analysis and design

2.

This pertains to making predictions of what is likely to happen in the future.

a)

Benchmarking

b)

Forecasting

c)

Contingency plan

d)

Scenario Planning

3.

This is an urban planning paradigm that emphasizes involving the entire community in the strategic and management processes.

a)

Benchmarking

b)

Forecasting

c)

Contingency plan

d)

Participatory Planning

4.

This refers to another planning technique that generally involves external comparisons of a company’s practices and technologies with those of other companies.

a)

Benchmarking

b)

Forecasting

c)

Contingency plan

d)

Participatory Planning

5.

This pertains to making assumptions on what the future is going to be and how your business environment will change overtime in light of that future.

a)

Benchmarking

b)

Forecasting

c)

Contingency plan

d)

Scenario Planning

6.

This is a course of action that your organization would take if an unexpected event or situation occurs.

a)

Benchmarking

b)

Forecasting

c)

Contingency plan

d)

Scenario Planning

7.

Which among the following is one advantage of running a business as a corporation?

a)

You can be influential to the government regulatory bodies

b)

You, as shareholder, are not personally liable for the contractual obligations, debts, negligence, or wrongful

     acts of the corporation

c)

You can easily be elected president of the corporation

d)

You are not required to file a separate business report

8.

Which among the following is true about a line function?

a)

A position in the direct chain of command that is responsible for the achievement of an organization’s goals.

b)

Purely advisory and has no authority

c)

Paid higher than a staff function

d)

Indicated in the organization chart in dotted lines

9.

Which among the following is true about an organizational design?

a)

The process of aligning an organization’s structure with its vision and mission

b)

A process that determines the salary structure of the company

c)

A process to help you decide whether you will organize your business as a single proprietorship, partnership, or

corporation

d)

A method that forecasts the revenues and profits of the company

10.

This pertains to a basic organization framework.

a)

Staff function

b)

Matrix structure

c)

Line structure

d)

Divisional structure

11.

This function is intended to provide expertise, advice, and support.

a)

Staff function

b)

Matrix structure

c)

Line structure

d)

Divisional structure

12.

This pertains to a set up wherein each department of the organization is grouped according to its function or purpose.

a)

Staff function

b)

Matrix structure

c)

Functional structure

d)

Divisional structure

13.

This is typically used in larger companies or organizations.

a)

Staff function

b)

Matrix structure

c)

Functional structure

d)

Divisional structure

14.

This pertains to a collection of people who work together and coordinate their actions to achieve a wide variety of goals?

a)

Management

b)

Organization

c)

Coordination

d)

Staffing

15.

Which among the following is one disadvantage of running a business as partnership?

a)

Partnerships are generally an inexpensive and easily formed type of business structure.

b)

No requirement to file a separate business report

c)

The business may discontinue if the owner becomes deceased or incapacitated

d)

With multiple partners in the business, there can be disagreements like management styles, salary schemes, etc.

16.

Which among the following is true about formal organization?

a)

Describes the rise and fall of an organization

b)

The process of aligning an organization’s structure with its vision and mission

c)

Usually represented with organizational charts and with position descriptions

d)

A set of evolving relationship patterns of human interaction within an organization

17.

Which among the following is one of the Organization Analysis and Design (OAD) specific objectives?

a)

To develop and recognize how people in the company make decisions

b)

To determine how people, adopt new behaviors

c)

To have sense of responsibility in allocating and connecting with one another

d)

To develop a structure that clearly delineates duties, responsibilities, and working relationship of people

18.

The following are the common types of organizational structures EXCEPT:

a)

Functional

b)

Divisional

c)

Operational

d)

Matrix

19.

This pertains to a social arrangement which pursues collective goals, which controls its own performance, and which has a boundary separating it from its environment.

a)

Management

b)

Organization

c)

Coordination

d)

Staffing

20.

This is a set of evolving relationships and patterns of human interaction within organization that do exist but are not officially prescribed.

a)

Interpersonal relationship

b)

Intrapersonal relationship

c)

Formal organization

d)

Informal organization

21.

This refers to the process of choosing individuals who have the required qualifications to fill present and expected job openings.

a)

Selection

b)

Structured Interview

c)

Recruitment

d)

Organization

22.

This refers to filling in all organizational job positions.

a)

Staffing

b)

System approach to staffing

c)

Leadership

d)

Advertisements

23.

To make sure that the applicant has not given false information about himself/herself, verification is necessary. Background checking must also be done to avoid the hiring of applicants with criminal record and to ascertain that he or she has good moral character. To what step of the selection process does this fall to?

a)

Establishing the selection criteria.

b)

Requesting applicants to complete the application form.

c)

Verifying information provided by the applicant.

d)

Requesting the applicant to undergo psychological and physical examination.

24.

Here, a shortlist of applicants is prepared. Included in the list are the applicants who will be asked to undergo formal interview by the supervisor/manager; applicants who are deemed to be the most fitted for the job opening belong to the shorter list. To what step of the selection process does this fall to?

a)

Informing the applicant that he or she has been chosen for the position applied for.

b)

Interview by the supervisor/manager or panel interviewers.

c)

Screening interview to identify more promising applicants

d)

Assigning responsibility.

25.

What do you call the kind of interview where there is only one interviewer is assigned to interview an applicant?

a)

Online interview

b)

One-on-one interview

c)

Peer to peer interview

d)

Panel interview

26.

Informing the applicant may be done verbally or in writing by the managers who give the final decision regarding the applicant’s hiring. To what step of the selection process does this fall to?

a)

Screening by listing applicants who seem to meet the criteria.

b)

Requesting applicants to complete the application form.

c)

Verifying information provided by the applicant.

d)

Informing the applicant that he or she has been chosen for the position applied for.

27.

These are recommendations from the organization’s present employees who usually refer friends and relatives who they think are qualified for the job.

a)

Employee referrals

b)

Labor unions

c)

Advertisements

d)

Internal recruiting

28.

These may offer placement services to their members who seek employment. Employers may make use if the listings that they publish in their journals regarding members who are available for possible recruitment or hiring.

a)

Public and private employment agencies

b)

Professional associations

c)

Educational institutions

d)

Executive search firms

29.

This is done within the organization. Most managers prefer to follow a policy of filling job openings through promotions and transfer. In this way, they lessen the chances of losing the organization’s top performers.

a)

Internal recruitment

b)

External recruitment

c)

Online recruitment

d)

Referral recruitment

30.

These are types of employment test EXCEPT:

a)

Time test

b)

Intelligence test

c)

Personality test

d)

Vocational test

31.

This is a formal procedure that authorizes the union to represent its members in processing a grievance or complaint.

a)

Development

b)

Feedback and reinforcement

c)

Stock option

d)

Grievance procedure

32.

This refers to learning given by organizations to its employees that is geared toward the individual’s acquisition and expansion of his or her skills in preparation for future job appointments and other responsibilities.

a)

Development

b)

Feedback and reinforcement

c)

Stock option

d)

Grievance procedure

33.

This is a plan that grants employees the right to buy a specific number of shares of the organization’s stock at a guaranteed price during a selected period of time.

a)

Development

b)

Feedback and reinforcement

c)

Stock option

d)

Grievance procedure

34.

This is a kind of learning by getting comments or feedback from trainees themselves, from trainers, or fellow trainees, which can help the individual realize what they are doing wrong; reinforcement is accomplished through verbal encouragement or by giving rewards such as prizes, awards and others.

a)

Development

b)

Feedback and reinforcement

c)

Stock option

d)

Grievance procedure

35.

This is a nonmonetary reward that may be given to individual employees or groups/teams for meritorious service or outstanding performance; trophies, medals or certificates of recognition may be given instead of cash or extrinsic rewards.

a)

Indirect compensation

b)

Nonfinancial compensation

c)

Nonmonetary reward

d)

Award

36.

These are rewards which do not pertain to money, finance or currency; refer to intrinsic, rewards that are self-granted and which have a positive psychological effect the employee who receives them.

a)

Indirect compensation

b)

Nonfinancial compensation

c)

Nonmonetary reward

d)

Award

37.

This includes benefits given by employers other than financial remunerations, e.g., travel, educational and health benefits, and others.

a)

Indirect compensation

b)

Nonfinancial compensation

c)

Nonmonetary reward

d)

Award

38.

This includes recognition programs, being assigned to do rewarding jobs or enjoying management support, ideal work environment and convenient work hours.

a)

Indirect compensation

b)

Nonfinancial compensation

c)

Nonmonetary reward

d)

Award

39.

These are employees who are not only unhappy at work, but also act out their unhappiness, they undermine what their engaged coworkers accomplish.

a)

Engaged

b)

Not engaged

c)

Actively disengaged

d)

Lost

40.

This refers to learning given by organizations to its employees that concentrates on short-term job performance and acquisition or improvement of job-related skills.

a)

Development

b)

Training

c)

Improvement

d)

Break

41.

This is a management function that involves inspiring and influencing people in the organization to achieve a common goal.

a)

Organizing

b)

Managing

c)

Leading

d)

Planning

42.

This refers to psychological processes that arouse and direct goal-directed behavior.

a)

Theory

b)

Task identity

c)

Feedback

d)

Motivation

43.

The process of inspiring and influencing a group of people to achieve a common goal.

a)

Fiedler Model

b)

Behavior

c)

Organizational management

d)

Leadership

44.

This is a theoretical model which states that leaders guide their subordinates toward the achievement of their organization’s goals by using social exchange or transactions and by offering rewards in exchange for their productivity.

a)

Transactional Leadership Model

b)

Transformational Leadership Model

c)

Charismatic Leadership Theory

d)

Visionary Leadership Theory

45.

This is the exchange of information and understanding.

a)

Communication

b)

Verbal

c)

Nonverbal

d)

Sound

46.

The following are types of communication network EXCEPT:

a)

Wheel network

b)

Chain network

c)

Broadcast network

d)

All-channel network

47.

The following are barriers of communication EXCEPT:

a)

Filtering

b)

Emotions

c)

Understanding

d)

Defensiveness

48.

The following are ways on how to overcome communication barriers EXCEPT:

a)

Using feedback

b)

Passive listening

c)

Controlling emotions

d)

Observing body language

49.

The following are modern leadership views EXCEPT:

a)

Transactional Leadership Model

b)

Social Learning Theory

c)

Visionary Leadership Theory

d)

Charismatic Leadership Theory

50.

The following are the personality traits in the Big Five Model EXCEPT:

a)

Extraversion

b)

Conscientiousness

c)

Openness to experience

d)

Honest

51.

This is a management task that helps identify errors and find solutions to improve, if not totally eradicate the situation.

a)

Planning

b)

Staffing

c)

Leading

d)

Controlling

52.

This is a management control technique which already has been used by the company for a long time.

a)

Traditional

b)

Modern

c)

PERT

d)

CRM

53.

These are techniques which are of recent origin and are comparatively new in management record.

a)

Traditional

b)

Modern

c)

PERT

d)

CRM

54.

This is a plan made by the organization how many units of product they have to sell within the budget period and how much are they going to sell.

a)

Production Budget

b)

Material Budget

c)

Cash Budget

d)

Sales Budget

55.

This pertains to the amount of sales at which there is no profit, nor loss is known as the breakeven point.

a)

Fixed cost

b)

Variable cost

c)

Break-even point

d)

Selling price

56.

These are expenses that changes when production output increases or decreases.

a)

Fixed cost

b)

Variable cost

c)

Break-even point

d)

Selling price

57.

This pertains to how much the customer is willing to pay for a certain product or service.

a)

Fixed cost

b)

Variable cost

c)

Break-even point

d)

Selling price

58.

The following are modern techniques in managerial control EXCEPT:

a)

Return On Investment

b)

Ratio Analysis

c)

Budgetary Control

d)

Responsibility Accounting

59.

The following are traditional techniques in managerial control EXCEPT:

a)

Statistical Data

b)

Personal Observation

c)

Break-even Analysis

d)

Management Audit

60.

The following are usual type of budgets used by an organization EXCEPT:

a)

Sales budget

b)

Production budget

c)

Research and Development budget

d)

Travel budget