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Marketing Basics Quiz

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What involves collecting information/data about the customer in order to make business decisions? Example - ask for zip code or phone number at check out or conducting a survey to learn more about customers

a)

Channel Management

b)

Customer Service

c)

Information Management (Marketing Research)

d)

Product Management

2.

A goal that focuses on two elements profit and satisfied customers

a)

Pricing

b)

Customer Service

c)

Marketing Concept

d)

Marketing

3.

A division of the market based upon where people live

a)

Psychographics

b)

Buyer Behavior

c)

Geographics

d)

Demographics

4.

The group of customers that is identified for a specific marketing program. For example a company wants to sell healthy drinks, so they try to promote and advertise to athletes

a)

Customer

b)

Target Market

c)

Market Segment

d)

Consumer

5.

Customers who influence the purchase of and use a product. Example a child who sees a commercial for fruit loops cereal and asks parents to buy it. They are using the product

a)

Seller

b)

Consumer

c)

Customer

d)

Buyer

6.

Grouping potential customers based upon how often they buy and why they buy products

a)

Psychographics

b)

Buyer Behavior

c)

Geographics

d)

Demographics

7.

Developing, promoting, and distributing products to satisfy customer needs and wants is

a)

Information Management

b)

Product Planning and Management

c)

Marketing Concept

d)

Marketing

8.

The group of all of the potential customers or people who share similar wants and needs and who have the ability to purchase a given product

a)

Market Segment

b)

Target Market

c)

Customer Profile

d)

Market

9.

A detailed list or description of the customer in order to better meet the needs of its specific customers

a)

Target Market

b)

Customer

c)

Consumer

d)

Customer Profile

10.

The way the market is divided into smaller groups of potential customers

a)

Information Management

b)

Marketing Concept

c)

Target Marketing

d)

Market Segmentation