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Business Studies P1

Total questions: 34

Worksheet time: 1hrs 17mins

Name
Class
Date
1.

Describe how SETAs are funded. (4)

4 lines
2.

Discuss the positive impact of the Employment Equity Act (EEA), 1998 (Act 55 of 1998) on businesses. (6)

4 lines
3.

Quote TWO steps in strategy evaluation implemented by JE from the scenario above. (2)

4 lines
4.

Explain other steps in strategy evaluation. (6)

4 lines
5.

Advise businesses on how they could apply the following forces of the Porter's Five Forces model to analyse their position in the market environment: Power of suppliers (4)

4 lines
6.

Advise businesses on how they could apply the following forces of the Porter's Five Forces model to analyse their position in the market environment: Power of competitors/Competitive rivalry (4)

4 lines
7.

Name any TWO sources of external recruitment. (2)

4 lines
8.

Outline the placement procedure as a human resources activity. (4)

4 lines
9.

Quote TWO steps of the selection procedure from the scenario above. (2)

4 lines
10.

Explain other steps in the selection procedure. (6)

4 lines
11.

Discuss the impact of fringe benefits on businesses. (6)

4 lines
12.

Outline TWO quality indicators of the administration function. (4)

4 lines
13.

Identify TWO total quality management (TQM) elements implemented by MML. Motivate your answer by quoting from the scenario above. (6)

4 lines
14.

Discuss the impact of TQM if poorly implemented by businesses. (4)

4 lines
15.

Advise businesses on the importance of quality circles as part of continuous improvement to processes and systems. (6)

4 lines
16.

Name any TWO types of business environments and state the extent of control businesses have over EACH environment. (4)

4 lines
17.

Identify TWO pillars of the Broad-Based Black Economic Empowerment Act (BBBEE), 2003 (Act 53 of 2003) implemented by ZW. Motivate your answer by quoting from the scenario above. (6)

4 lines
18.

Explain any TWO types of intensive strategies. (6)

4 lines
19.

Discuss ways in which businesses can comply with the Labour Relations Act (LRA), 1995 (Act 66 of 1995). (4)

4 lines
20.

Give any TWO examples of fringe benefits. (2)

4 lines
21.

Quote TWO aspects of the induction programme from the scenario above. (2)

4 lines
22.

Discuss the benefits of induction for businesses. (6)

4 lines
23.

Explain the difference between quality management and quality performance. (4)

4 lines
24.

Advise businesses on ways in which total quality management (TQM) can reduce the cost of quality. (6)

4 lines
25.

The ... analysis is used to identify the internal and external environmental factors that pose challenges to a business.

a)

National Skills

b)

time-related

c)

SWOT

d)

PESTLE

e)

quality management

26.

The ... Development Strategy provides for vocational guidance and training centres.

a)

National Skills

b)

SWOT

c)

do

d)

time-related

e)

quality management

27.

Bingo Supermarket applied the ... process when they reviewed their mission and vision statements.

a)

do

b)

SWOT

c)

time-related

d)

National Skills

e)

quality management

28.

The purpose of an interview is to ...

a)

evaluate the skills and personal characteristics of the applicant.

b)

avoid asking discriminatory types of questions.

c)

prepare the venue for the interview.

d)

invite possible candidates to apply for the vacancy.

29.

Employees are protected by the ... against workplace illnesses and accidents that may occur while performing their duties.

a)

Consumer Protection Act (CPA), 2008 (Act 68 of 2008)

b)

Employment Equity Act (EEA), 1998 (Act 55 of 1998)

c)

Compensation for Occupational Injuries and Diseases Amendment Act (COIDA), 1997 (Act 61 of 1997)

d)

Labour Relations Act (LRA), 1995 (Act 66 of 1995)

30.

A business that takes over its suppliers to reduce the risk of dependency applies the ... integration strategy.

a)

forward vertical

b)

backward vertical

c)

horizontal

d)

conglomerate

31.

Ace Textiles implements change on a small scale to improve the quality of their products. This is known as the ... step in the PDCA model.

a)

National Skills

b)

time-related

c)

SWOT

d)

quality management

e)

piecemeal

32.

Mlaba Clothing used the ... salary determination method when they paid Piet for the number of items he produced.

a)

quality management

b)

time-related

c)

SWOT

d)

piecemeal

e)

National Skills

33.

Businesses use ... to continuously improve on processes and systems in order to satisfy customers' needs beyond their expectations.

a)

quality management

b)

quality circles

c)

total quality management

d)

quality assurance

34.

Moggy Transporters operate in the ... sector as they deliver products to various customers.

a)

primary

b)

economic

c)

secondary

d)

tertiary

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