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Herzberg's Two-Factor Theory

Total questions: 11

Worksheet time: 5mins

Name
Class
Date
1.

Which cause dissatisfaction in the workplace, are extrinsic to the work itself, and linked to compensation and job security?

a)

Progression principles

b)

Hygiene factors

c)

Job enrichment factors

d)

Motivators

2.

Which are linked to employee motivation and arise from intrinsic conditions of the job itself?

a)

Motivators/satisfiers

b)

Leadership issues

c)

Progression principles

d)

Hygiene factors

3.

According toHerzberg's Theory, which of the following

would have the strongest positive effect on employee satisfaction?

a)

quarterly bonus

b)

increased responsibility

c)

improved working conditions

d)

annual employment contract

4.

What is an example of a hygiene factor according to Herzberg?

a)

Salary

b)

Fringe benefits

c)

Company rules

d)

All the above

5.

Who came up with the two-factor theory of motivation?

a)

Elton Mayo

b)

Douglas McGregor

c)

Frederick Herzberg

d)

Abraham Maslow

6.

What are the factors that motivate employees to work harder when they are present?

a)

Fair policies

b)

Job security

c)

Hygiene factors

d)

Motivators

7.

What is an example of a motivator at Google that increases the satisfaction of their employees?

a)

Global education leave program

b)

Nap pods

c)

Deceased employees spouses benefits

d)

Free food

8.

What has Google succeeded in doing to reduce the chance of dissatisfaction among its employees?

a)

Reducing working hours

b)

Cutting salaries

c)

Meeting employees hygiene factors

d)

Ignoring employee feedback

9.

What is the first thing Google has succeeded in doing to meet employees hygiene factors?

a)

Excellent working environment

b)

Regular pay reviews

c)

Offering growth opportunities

d)

Recognition and praise

10.

What is the main focus of an organization according to Herzberg's theory?

a)

Promoting job security over advancement

b)

Ignoring hygiene factors and focusing on motivators

c)

Meeting hygiene factors before moving on to motivators

d)

Offering unfair pay to employees

11.

Is satisfaction and dissatisfaction opposites?

a)

Yes

b)

No