Font size
WorksheetsF&B chapter 2-3
Total questions: 11
Worksheet time: 9mins
There are 2 types of communication they are _______________ and non verbal communication.
Picture communication
Sound communication
verbal communication
voice communication
What are call non verbal communication they are written word example e mail chat, SMS. Symbols , picture and (a) .
The actual words we use is only effective _______ %
5
4
6
7
The (a) of our voice is 38%.
(a) whether we look at the other person and for how long.
If you are ill, notify your (a) as soon as possible
ယခုမြင်တွေ့နေရသောဆလိုက်၏အောက်ဆုံးတွင်ပျောက်နေသောစာသားကိုရေးပြပါ။
(a)
Teams in hospitality are ________________ ?
Housekeeping
Front office
Food and Beverage
Kitchen
Public complaints department
What is meaning of waiter?
Waiting for ready to serve
Attending detail to customer need
Innovative service
Timing
Eye contact
Respect
Waiting for ready to serve
Attending detail to guest wish
Innovative service
Timing
Eye contact
Release
Waiting for ready to serve
Attending detail to guest need
Innovative service sequence
Timing
Eye contact
Respect
Waiting for ready to serve
Attending detail to guest want
Innovative service
Timing
Eye contact
Release
What letter is missing in fundamental of customer service slide?
(a)
What letter is missing in this slide?
(a)
