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Worksheets2 Organizational Behaviour Quiz
Total questions: 20
Worksheet time: 10mins
According to M Chemers, what is leadership?
The process of guiding individuals to reach their full potential
Creating a way for people to contribute to making something extraordinary happen
The process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task
The ability to influence a group towards the achievement of a vision or set of goals
What is the focus of the Trait Model of Leadership?
The relationship between leadership styles and specific organizational situations
Personal qualities and characteristics
Situational factors affecting leadership
Actions of leaders instead of mental qualities
Which type of leadership behavior is characterized by mutual trust, two-way communication, and respect for employees' ideas?
Consideration (people/relationship-oriented)
Transformational leadership
Initiating structure (task/goal-oriented)
Transactional leadership
What is the main emphasis of Transactional Leadership?
Creating hope and trust among followers
Guiding or motivating subordinates towards established goals
Challenging assumptions and soliciting followers' ideas
Inspiring followers to transcend their own self-interests
Which component of Transformational Leadership involves the leader challenging assumptions and taking risks?
Intellectual Stimulation
Individualized Consideration
Idealized Influence
Inspirational Motivation
Which of the following is NOT source of conflict?
Organizational Change
Personality Clashes
Lack of Trust
Job Satisfaction
According to the Traditional View of conflict, conflict is ....
viewed negatively and discussed with such terms violence, destruction, and irrationality
viewed as one of the ways to promote communication
beneficial in promoting team spirit
preventing group from becoming static, apathetic, and unresponsive to needs for change and innovation
Below are the Conflict Handling Intentions EXCEPT:
Competing
Compromising
Collaborating
Contemplating
'Accommodating' in Conflict Handling Intention is ...
Desire to withdraw or suppress a conflict
willingness to place opponent’s interests above own
Willingness to give up something
Desire to satisfy his one’s interest regardless of impact of other party to the conflict
The following describe 'Problem Solving' style in Conflict Resolution Technique, EXCEPT:
also know as collaboration
aims to achieve win-lose situation
when both parties have equal power
focuses on tackle differences
The followings are the elements of organization's structure, EXCEPT:
work specialization
departmentalization
strategy
span of control
Zi Wei and Hui Wen are grouped in the department of Finance and Accounting in the company they are working for. This company is grouping their employees by:
function
customer
process
geography
The characteristics of a simple structure is...
high degree of departmentalization
narrow spans of control
authority centralized in a single person
high formalization
Chiah Meng is working in a company that is has high routine operating tasks; very formalized rules and regulations; centralized authority and Narrow spans of control. Which type of organization structure best describe this company?
Matrix Structure
Circular Structure
Bureaucracy
Virtual Structure
Below are the factors that affect the use of mechanistic or organic structure EXCEPT:
Organizational Strategy
Organization size
Institutions
Intuition
The 'Golden Arch' of McDonald's is the representation of .............. for the organization.
ritual
symbol
story
language
Dynamics of Organizational Culture includes the following, EXCEPT:
Employee's perception
Routine ways of communicating
Rules of the game
Guiding philosophy for management’s policies and decision making
In Organizational Culture’s 7 Common Characteristics, ............ describe that the employees are expected to be accurate in their work.
Aggressiveness
Innovation and Risk-taking
Attention to Detail
Outcome orientation
Below are the problems with strong organizational culture EXCEPT:
Barriers to Diversity
Institutionalization
Barriers to Acquisitions and Mergers
Boundary-defining role
Ethical culture can be created by.....
High in risk tolerance
High in aggressiveness
Focuses on outcomes
Focuses on means
