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WorksheetsORGANISATIONAL BEHAVIOUR MBA
Total questions: 80
Worksheet time: 52mins
What are the three determinants of behaviour in organizations?
People, technology, structure
Group, Individual, management
Individuals, Groups, Structure.
Personality, perception, attitudes
The cultures and environment that are able to make people act differently in a given situation refers to
Sociology
Anthropology
Psychology
The study of people in relation to fellow human beings refers to
Sociology
Social-psychology
The study of changes of an individual behavior towards authority/power or something that he wants in a particular environment. This refers to
Anthropology
Political Science
Which theorist introduced the operant conditioning theory?
B.F. Skinner
J.B. Watson
Ivan Pavlov
Jean Piaget
Who is the behaviorist that introduced classical conditioning?
Jean Piaget
B. F. Skinner
Ivan Pavlov
Erik Erikson
Which theorist is most closely associated with the social learning theory?
Pavlov
Bandura
Bruner
Vygotsky
_________________ - was a Russian scientist who discovered, quite accidentally, one of the basic kinds of learning, called classical conditioning.
a. Edward E. Smith
b. Isaac Newton
c. Ivan Pavlov
d. Howard Gardner
Which learning theory are the acronyms UCR, UCS, NS, CS, and CS used in?
Classical learning
Operant learning
Social/observational learning
In what learning style do people learn by modeling others' actions?
Classical learning
Operant learning
Social/observational learning
Which of these situations is an example of positive punishment?
Getting given a sticker for doing well in class
Feeling less stressed when you hand in your assignments
Adding 5 minutes onto class time because people were being too loud
Having your phone taken away because you stayed out past curfew
Which learning theory involves the use of reflexive behavior?
Classical learning
Operant learning
Social/observational learning
Which study was covered in the theory of social learning?
Skinner
Pavlov
Bandura
What does the ABC stand for in operant conditioning?
Acquisition, Behaviour, Condition
Antecedent, Behaviour, Consequence
Application, Behaviour, Consequence
Antecedent, Behaviour, Condition
Response cost is also known as what?
Positive reinforcement
Positive punishment
Negative reinforcement
Negative punishment
In social learning theory, people model behaviors they see. What behavior was modeled in the Bobo study by Bandura?
Cuddling the bobo doll
Talking to the bobo doll
Acting aggressively towards the bobo doll
Leaving the bobo doll alone
Behavior: Molly finishes her homework
Consequence: She gets to go out with friends
+ reinforcement
- reinforcement
+ punishment
- punishment
ANY EVENT OR SITUATION THAT EVOKES A RESPONSE IS KNOWN AS?
ACQUISITION
STIMULUS
REINFORCEMENT
SHAPING
WHAT IS THE TYPE OF BEHAVIOR THAT OPERATES ON THE ENVIRONMENT, PRODUCING CONSEQUENCES?
BEHAVIORISM
RESPONDENT BEHAVIOR
ASSOCIATIVE LEARNING
OPERANT BEHAVIOR
PAVLOV'S DOG SALIVATING EXPERIMENT IS AN EXAMPLE OF WHAT TYPE OF CONDITIONING?
CLASSICAL
OPERANT
In operant conditioning, behaviors are shaped by
triggers
signals
consequences
sounds
Identify the Law
Law of Similarity
Law of Proximity
Law of Continuation
Identify the Gestalt law
Law of Symmetry
Law of Singularity
Law of Similarity
What is Sensation?
Sensation refers to the process of sensing our environment through touch, taste, sight, sound, and smell.
refers to how the mind processes information
refers to how we store information
Perception can be defined as-
how we perceive different things
how we interpret the information from the external world
how we sense things from the external world
Identify the next Law
Law of Closure
Law of Focal Point
Law of Good Figure
Identify the Law
Law of circles
Law of Proximity
Law of Grouping
Identify the Law
Law of the Jungle
Law of whole
Law of figure and ground
In this building, which law of gestalt has been used
Law of Closure
Law of Figure and Ground
Law of Continuity
Which Law has been used to design this poster
Law of Closure
Law of Proximity
Law of Focal Point
This is the famous logo of Sony Ericsson Walkman phones, which law can you identify
Figure and ground
Closure
Focal point
Continuity
TICK THE EXTERNAL FACTORS IN PERCEPTUAL SELECTIVITY
Contrast
Repetition
Status
This image shows the principle of
continuity
figure-ground
closure
proximity
What is an attitude?
A song
A dance
A thought to ourselves
A behavior or feeling based on our opinion.
The two types of attitudes
Bad/Good
Positive/Bad
Positive/Negative
Negative/Good
What is an example of someone with a NEGATIVE attitude?
Someone who did not get chosen to be a captain on the team and decides to work harder and support the appointed captain.
Someone who got told that they can't go to the football game and argues with their parents.
Someone that just got a lesser grade on their test and decides to go to the teacher to ask what they need to do to be better prepared for the next test.
None of the above
Whose theory was X & Y?
Vroom
Maslow
McGregor
Herzberg
Jasmy feels like his hard work is never recognized. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Self-actualization
Physiological
Which of the following is an example of self-actualization need?
National minimum wage
Harmonious working environment
Challenging job assignment
Retirement plan
According to Herzberg, employees are commonly
most satisfied when offered:
adequate supervision
adequate salary
recognition
job security
A supervisor who believes in ____________________
will likely monitor employees closely to ensure that
their work is completed.
McGregor’s Theory X
McGregor’s Theory Y
Herzberg Two Factor Theory
Herzberg Motivator Factor
If Mirza is categorized as a Theory X manager, which of the following behaviors is she most likely to exhibit?
She will empower her subordinates.
She will trust her employees to use their discretion in most matters.
She will strictly control all the details of any project she is managing.
She will delegate authority extensively to junior managers.
According to the two-factor theory proposed by Herzberg, which of the following is considered a hygiene factor?
promotional opportunities
quality of supervision
achievement
recognition
The theory which asserts that motivation depends upon the strength of a tendency to act in a certain way, which in turn depends on the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual, is called:
Expectancy Theory
Equity Theory
Behavior Modification Theory
Goal Theory
________ is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.
leadership
management
learning
motivation
According to Douglas McGregor's Theory Y, a manager assumes that employees ________.
A) need to be directed
B) prefer to be controlled
C) learn to accept responsibility
D) need to be micromanaged
If Alberta is a categorized as a Theory X manager, which of the following behaviors is she most likely to exhibit?
A) She will empower her subordinates.
B) She will trust her employees to use their discretion in most matters.
C) She will strictly control all the details of any project she is managing.
D) She will delegate authority extensively to junior managers.
The ________ theory is also called motivation-hygiene theory.
goal-setting
self-determination
cognitive evaluation
two-factor
McClelland's theory is based on which of the following needs?
A) stability, growth, and security
B) achievement, power, and affiliation
C) self-actualization, stability, and safety
D) hygiene, control, and security
Erika wants to become the head of the HR department. Although the role comes with a generous salary hike and will put her in charge of several subordinates, she is mainly pursuing this position because she believes she can do the job better than anyone else and wants people to know this. According to McClelland's theory of needs, which of the following needs is Erika primarily driven by in this case?
A) the need for stability
B) the need for achievement
C) the need for security
D) the need for affiliation
Describe Maslow's need hierarchy theory.
____________ is Adams' theory of motivation, which suggest that people make comparisons of perceived fairness
Equity theory
Two-factor theory
Pyramid of needs theory
Job enrichment theory
______________ are part of a job that Herzberg believes does not increase motivation but can cause dissatisfaction
Autonomy, mastery and purpose
Hygiene factors
Achievement
Job enrichment
__________ looks at the factors that motivates employees; namely hygiene factors and motivators
Maslow's pyramid of needs
Taylor's scientific mangement approach
Herzberg's two-factor theory
Daniel Pink's theory
What level is self-esteem on Maslow's Hierarchy of Needs?
Fourth
First
Third
Second
________ is the belief that performance is related to rewards.
Valence
Expectancy
Self-esteem
Instrumentality
Iqbal lets his subordinates do their task freely and he believe that all his staff can do their work outstandingly without close supervision. He is applying the theory by :
Expectancy
Herzberg
Douglas McGregor
Maslow
Alia believe that she if she get the award as "The best employee of the month" she will get one month bonus. This situation explain with condition in expectancy theory?
Valence
Intrumentality
Expectancy
________ is the belief that performance is related to rewards.
Valence
Expectancy
Effort
Instrumentality
McClelland's theory is based on which of the following needs?
A) stability, growth, and security
B) achievement, power, and affiliation
C) self-actualization, stability, and safety
D) hygiene, control, and security
Vroom elaborated by explaining that motivation is a product of the following factors:
Achievement
Recognition
Growth
Existence
Relatedness
Growth
Expectancy
Growth
Recognition
Valence
Expectancy
Instrumentality
How does the ERG theory differ from Maslow’s hierarchy of needs?
ERG theory is more flexible about the pre-potency of needs
ERG theory argues that people may experience several needs simultaneously
ERG theory argues that people may get frustrated with higher-order needs
All of the answers are correct
Herzberg’s hygiene factors (prevent dissatisfaction) roughly correspond to Maslow’s lower-level needs and motivation factors (motivate people) roughly correspond to Maslow’s higher-level needs.
True
False
In McClelland’s learned needs theory, how would one classify people want to attain challenging but attainable goals, prefer to work alone, and want feedback and recognition?
High need for achievement
High need for affiliation
High need for power
All answers are correct
According to McClelland’s learned needs theory, more effective administrators have a high need for socialized power.
True
False
Which of the following is an assumption in Victor Vroom’s theory of motivation?
Individual’s behavior is a reason of a conscious choice
People join organizations with expectations about their needs, motivations, and past experiences
People want the same things from the organization
People will choose among alternatives so as to optimize outcomes for the organization
Which of the following theories of motivation argues that employees evaluate the equity or fairness of their outcomes by a process of social comparison?
Bandura’s self-efficacy theory
Vroom’s expectancy theory
Adams’ equity theory
Maslow’s need hierarchy theory
What are the three dimensions of organizational justice in the equity theory of motivation?
Distributive, procedural, and interactional justice
Racial, linguistic, and cultural justice
US, European, and Asian justice
All answers are correct
Alderfer's ERG Needs Theory condenses the Maslow's Hierarchy of needs into three categories namely: Existence, Relatedness, Growth
TRUE
FALSE
Which of the following is the highest-level need based on Maslow's Hierarchy of needs
Social needs
Esteem needs
Physiological needs
Need for self-actualization
A theory of motivation that explains behavior as process of making choices in direct response to the expected potential for reward.
Herzberg's Two-Factor Theory
Vroom's Expectancy Theory
Adam’s equity theory
Skinner’s reinforcement theory
The key concepts of this theory are comparison and perception.
Vroom’s expectancy theory
Adam’s equity theory
Skinner’s reinforcement theory
Maslow's Hierarchy
All of the following are Process Motivational Theories except
Alderfer’s ERG needs theory
Vroom’s expectancy theory
Adam’s equity theory
Skinner’s reinforcement theory
The degree to which employees feel their jobs meet their needs and wants
Material Pay
Psychic Pay
Motivation
Job Satisfaction
Rewards should be available and fair for all employees. Which model highlights this?
Maslow's Hierarchy of needs
Herzberg's motivation-hygiene theory
Adam's equity theory
Vroom's expectancy theory
Rewards may not be valued by employees. Which model highlights the need to make sure rewards are valued?
Maslow's Hierarchy of needs
Herzberg's motivation-hygiene theory
Adam's equity theory
Vroom's expectancy theory
Employees at a business feel they are not being rewarded equally. Which model should the business apply?
Maslow's Hierarchy of needs
Herzberg's motivation-hygiene theory
Adam's equity theory
Vroom's expectancy theory
Employees feel safe, get along well but don't feel respected. Which model would explain their lack of motivation?
Maslow's Hierarchy of needs
Herzberg's motivation-hygiene theory
Adam's equity theory
Vroom's expectancy theory
