Making a future appointment with a client while they are still in the salon is an effective tool for building a clientele and is referred to as:

Which of the following is important to allow close management of products purchased for retailing in the salon?

What amount of commission will many salons pay an employee for the retail sales of home care products?

Keep all records of daily sales and services for:

A client should be greeted within the first:

The __________ is the communication with a client that determines the client's needs and how to achieve the desired results.

Which of the following statements represents an open-ended question?

Identify the environment used for the consultation that will help your client feel comfortable sharing confidential information.

When measuring color by weight, it is standard to use:

What time is it according to this clock?

If you finish applying color at 1:30, and it needs to process for 45 minutes, what time will you have to rinse?

If you start your 30 minute processing at the time shown on this clock, what time will you finish?

If human hair grows ½” per month, then how long will it grow in a year?

When mixing color at a 1:1 ratio, how much developer would you need for 2 ounces of color?

When mixing color at a 1:2 ratio, if you have 1 ounce of color, what will be your total ounces of product after it is mixed?

Before using ultraviolet light on a client, the skin or scalp should be:

At what pH range is the skin and hair?

The primary ingredient in most shampoo is:

Carbon, oxygen, hydrogen, and nitrogen form the basis of:

Hair consists of 97%:

What is formed when two or more immiscible substances are united with the help of a binder?

Dropping an electrical appliance into water making it a foreign conductor causes a(an):

An apparatus that changes direct current into alternating current is:

Which are common terms for lightener?

If a client complains of alopecia, he/she suffers from what?

Lye is the household name for what chemical?

Getting into the field and visiting salons and talking to salon owners, manages, educators and stylists is known as what?

What do you call the service if a client is going back to their natural color?

Which of the following is a technique used to temporarily straighten extremely curly hair or resistant hair until the hair is shampooed?

Who can diagnose scalp skin disease?