WorksheetsIntro to Busn- 4th Quarter Benchmrk (Ch 20, 21, 15, 16, 13)
Total questions: 50
Worksheet time: 33mins
Basic skills that you need to get, keep, and do well at a job are called _____ skills.
employability
proficiency
primary
workplace
The minimum requirement for most jobs in the United States is
Some high school
Some college
A high school diploma
A college degree
Body language is also called
body mechanics
nonverbal communication
physical expression
silent communication
In addition to skills, employers also seek certain character _______ in potential employees.
deficiencies
flaws
limitations
traits
An employer might check on a candidate’s _____ during high school to see if a potential employee is likely to show up for work on time.
attendance
extracurricular activities
punctuality
volunteer commitments
The purpose of a résumé is to _____ potential employers to interview you
ask
persuade
invite
request
A résumé should be limited to
one page
two pages
100 words
500 words
A chronological résumé has ____ parts.
three
four
five
six
A formal face-to-face discussion between an employer and a potential employee is called a(n)
application review
employment test
business meeting
job interview
As a general rule, when you meet with a prospective employer you should wear
appropriate clothes
your favorite outfit
a business suit
fashionable clothes
A detailed outline of the duties, qualifications, and conditions required to do a specific job is called a ____.
background check
job application
job description
resume
Together pay and benefits are called _____.
wages
compensation
salary
profit sharing
The process of verifying certain information provided by a job applicant is called a ____ check.
credibility
background
reference
personnel
Comments about a job applicant’s character and qualifications for a job are called a ____.
recognition
referral
resume
reference
A wage is an amount of money paid to an employee on a(n) ____ basis.
hourly
weekly
monthly
yearly
Companies often provide a form called a(n) ____ on which they ask potential employees to list their work experience, education, skills, and references.
application
resume
job description
summary
The process of helping new employees adjust to a company is called ____.
orientation
on-the-job training
job rotation
coaching
The general level of confidence or enthusiasm felt by a person or group of people is called ____.
satisfaction
euphoria
morale
self actualization
A(n) ____ is an evaluation of how well an employee is doing a job.
exit interview
performance appraisal
job description
orientation
A layoff is an example of a(n) _____ separation.
active
passive
voluntary
involuntary
Which of the following terms refers to conduct considered socially acceptable in business?
business practices
business etiquette
ethics
business customs
Which of the following refers to a variety of employees with different backgrounds?
informal business culture
hierarchy
culture
diversity
Which term means to identify people by a single trait, rather than as individuals?
prejudice
profiling
cultural diversity
stereotyping
Which of the following is NOT legislation aimed to protect against discrimination?
Stamp Act
Age Discrimination in Employment Act
Americans with Disabilities Act
Equal Employment Opportunity Act
The Equal Employment ____ Act was passed to strengthen laws that protect workers against discrimination.
Opportunity
Occasion
Opening
Options
Diversity leads to a more ____ world view, which can lead to a competitive advantage.
cynical
realistic
naive
sophisticated
A diverse workforce offers a broader range of ideas and points of ____.
reference
fact
view
interest
In the broad sense, culture refers to the ____of other countries with which companies do business.
beliefs
customs
economy
language
Strictly enforcing a dress code is often a characteristic of a company with a ____ culture.
diverse
formal
old-fashioned
rigid
Properly approaching people from another culture can give them a ____ impression of you.
biased
better
quick
skewed
Which term refers to a group of customers who share common wants and needs?
fan base
market
demographic
population
Which term is NOT an aspect of the marketing mix?
product
placement
population
price
Which expression refers to a situation where total sales equal total cost of production?
median income
price points
supply equals demand
break-even point
Which is NOT included in the demographics of a population?
age
gender
income
last names
Which practice helps companies market to the people who are most likely to buy their product?
target marketing
market segmentation
profiling
demographics
From a marketing point of view, a(n) _____ is a group of customers who share common wants and needs.
demographic
audience
target
market
Deciding how much to charge for a product or service so that a business can make a profit is called ______.
profiteering
pricing
costing
marketing
When talking about the functions of marketing, any effort to inform, persuade, or remind potential customers about a business’s products or services is part of the _____ function.
advertising
communication
distribution
promotion
The four Ps associated with the marketing mix are product, _____, price, and promotion.
place
preference
profit
purpose
The gathering and analysis of information on the size location, and makeup of a market is called market _____.
analysis
research
study
exploration
