WorksheetsOFM_Ch_5_Mail and Mailing Procedure
Total questions: 10
Worksheet time: 10mins
What is the term commonly used to refer to written communication?
Text
Call
What is a mail received known as?
Text message
Inward mail
Outward mail
What is the importance of mailing service in the modern business world?
Not important
Integral part of office work
Obsolete
Optional
What does the message header of an email contain?
Attachments
Message body
Sender's name
Email address and subject
What facility does the Post Office provide regarding domestic and international carriage of mail?
Post box
Speed post
Courier services
Special Messenger
Which courier service is mentioned as an example in the text?
FedEx
USPS
UPS
DHL
What is one of the solutions offered by courier services to customers regarding mail delivery?
Unreliable service
Slow delivery
Transit insurance facility
No proof of delivery
What is the main advantage of handling electronic mail?
Difficult to compose
Requires physical mail
Easy to compose and transmit
Limited to one recipient
What is the term used for communication sent out?
Inward mail
Outward mail
Text message
What is the purpose of prompt and correct handling of mail?
To lose important documents
To delay communication
To confuse recipients
To achieve the purpose of mail
