wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Refresher Counter Operating

Total questions: 7

Worksheet time: 4mins

Name
Class
Date
1.

What is the 3rd step for SOP Opening Counter?

a)

Count and ensure

b)

Collect float money from Superior

c)

Arrangement money notes

d)

Close the drawer

2.

What is the first step before you do a safe drop?

a)

Message "Warning Cash Exceed Limit" appear

b)

Print out Safe Drop Receipt

c)

Cashier Call Main Person

d)

Click :

Cash Management > Safe Drop

3.

What are the two amounts of MR.DIY vouchers?

a)

RM10 and RM40

b)

RM10 and RM50

c)

RM50 and RM20

d)

RM50 and RM100

4.

Which statement is INCORRECT about our Exchange Policy?

a)

No exchange for items misused by customer

b)

Customer can do exchange within 7 days for clearance item

c)

Exchange items must be in original condition

d)

Price for exchanged item must be equal or more

5.


Customer want to exchange drying rack that he bought yesterday due to

incorrect measurement. Is he eligible to do exchange?

a)

Yes

b)

No

6.

The customer requested an exchange for an item of earphones that she bought 3 days ago because she was not satisfied with the sound quality. Is she eligible to do an exchange?

a)

Yes

b)

No

7.

All copies of customer debit/credit card receipts must be recorded together with..

a)

Main Person Name, Counter Number, Store Name and Date

b)

Cashier Name, Time, Store Name and Date

c)

Cashier Name, Counter Number, Store Name and Date

d)

Cashier Name, Counter Number, Store Name and Time