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Worksheets150 DAYS IN EDU
Total questions: 20
Worksheet time: 55mins
Merchant: Libro Shop - using P3 RP CD BGUN BIR.
I made my own loyalty cards, with a unique barcode per card, so we know who we issued it to. Every purchase with the loyalty card is a 10% off, but I need the cashier to type down the loyalty barcode number in the transaction so I can trace it back to which customer it was issued to. What's the best way for us to apply this in the system?
Customer Database
Manually type the barcode number in Item/Service Note
Use the barcode gun to scan and write in Item/Service Note
All of the above
Merchant: Brew House HQ, with over 20 COCO accounts + 10 FOFO accounts
I need weekly insights on how much the company-owned branches make. Right now, I'm extracting the report from Transactions-Daily one-by-one, it's getting tedious. Is there any way UTAK can be the one to help us export the data instead and then send it to our email every end of week?
Yes, we can ask tech to create a hardcode
Yes, we'll do it manually on a one-off occasion
Not necessary, we have an admin tool available
Not necessary, we have this function in master account
It's almost end of the month, I've updated the system with all business expenses and logged it in necessary areas (cash and/or non-cash expenses). I'm reviewing my profits right now, but the dashboard still computes differently. It seems like it's not computing at all. Help!
(a)
I love the partial lock in Cash Drawer as it locks out the CID to everyone but can still report the expenses! However, it uses the same screenlock pin as the other locked pages, my manager shouldn't be able to see Items and Reports. Is there any way we can solve this?
(a)
What is the best set-up for this merchant who needs the following met:
a. Order station - all waiters and servers will punch orders collected here to send to different stations
b. Billing station - singular station to serve out billings and final sales
c. 3 printers across the area - 1 for the coffee and cocktail bar, 1 for the kitchen, 1 for the baked goods
Indicate the devices you'd recommend per location as well as connection type.
Merchant Bubble Tea uses P3 CD SP. They didn't get the receipt printer as they mentioned they'd like to issue manual SIs and doesn't want the unnecessary pressure of having a receipt printer around while not yet BIR PTU active. Can the cashdrawer still do auto-kicking? Answer in YES or NO and why.
(a)
Draft Punk Beer offers a 3+1 beer bucket promo where 3 must be same items and no price reduction, but the +1 can be any beer flavor. Which is the best solution for them?
100% off on +1
New item tile 3+1, where choices are the beer at ₱0
New item tile +1, where choices are the beer at ₱0
Merchant: Potato Corner Sucat + Bicutan. Each P1 BIR
I have two branches. Bicutan is unpredictable and often gets more traffic than expected and stocks would run out, so I ask my staff from Sucat to send out to Bicutan instead. I was wondering how I should be accounting this stock transfer with trail in my systems?
Create a new category called STOCK TRANSFER priced at ₱0, every time they transfer it should be punched with a note why it's being transferred to Branch B.
Create a new category called STOCK TRANSFER with original price, punch, and then refund after since it's not an actual sale.
Manually remove from Branch A, then manually add to Branch B to account for its inventory correctly.
Punch as is, but with 100% discount so it won't be accounted as a sale but are deducted in inventory.
Merchant Bubble Tea from earlier (P3 CD SP) issues a ₱10 discount to every customer who brings their own tumbler to attract eco-friendly customers. Which workaround is best for them given they're not yet BIR PTU?
Negative item button
Negative modifier price
Discounting item
Separate transaction then discount
Lake Louvre is a hotel and restaurant spot somewhere in the mountains.
Guests may book rooms via their FB Page and they require a 50% downpayment via Gcash or Bank Transfer. When they arrive, the hotel opens two tabs per guest booking; 1 for accommodation in cases they extend more than booked date, 1 for dining and other services. By the end of a guest stay, they'd like to issue one singular running bill. How can we help Lake Louvre? State your solution and process.
(a)
Swan Island is a theme park that uses UTAK POS to issue SI as it's taking time for them to write down every guest booking. They've recently contacted us mentioning select area managers are pulling out 100 bracelet passes every month for their staff to sell outside of the park. They need to know the actual count of bracelet passes they have in-store, how can we best help Swan Island?
(a)
Dojo Cat is an all-women's gym and dance studio who purchased P1. BIR PTU is a no-go for them and would like to maximise the POS first before making any big move.
Their item listing looks like this (attach screenshot). They shared to you that the 5+1 session package is their most sought but they're having a hard time tracking the number of sessions a customer has left. You've shown them CDB but they reckoned it would take much time for cashier to edit the note over and over again and finds it almost similar as doing manual note-taking. What workaround can you recommend?
(a)
St. Nikolai College purchased the system for their canteen and botique sales (C&B), where customers are both students and faculty members.
In instances where faculty members would purchase for their department (ie. stocks of notebooks, food for board meetings), C&B will issue stocks without payment and will only gather accounts receivable by end of month per department. Which of the features are the best combinations to ensure C&B has correct billing per department by end of month?
Customer Database
Service Notes
Credit MOP
Txn-Txn Report
Monthly Z-Read
"What's this running total in your Z-Reading? My staff shouldn't be able to see this. Remove this or I will report you to BIR!"
What's your next step?
Use an admin tool
Report a hardcode
Ask for Jade or Tech's help
As you're logging in to the merchant's POS account, password is incorrect. When you check the group chat, merchant mentioned that they have changed their password and forgot about it after. The best next step is to change the password to default 'asdasd' altogether for them to feel like they have control on their account vs us giving out their previous assigned password. Where should we go next?
A. Tech Tickets on Notion
B. AS Urgent GC
C. Admin Tool Page
The client we're training right now is using an OKS flow. They're requesting to have the orders automatically sent to KDS for easier communication between front and back end houses. Can we solve this with a hardcode? Answer in YES or NO and why.
(a)
"I'd like to see the cashdrawer historical movements. I know you have the back office cash drawer report for that, however I'd like a real-time update. I've once caught my cashier deleting a cash added report and pocketed it. Is there a way UTAK can do that?"
Which hardcode function should we use for that?
(a)
Merchant Xeno is using a 6 AM hardcode. They're complaining that the added stocks at 5 AM is still showing now at 1 PM. They're blaming the 6 AM hardcode to be dysfunctional.
Is their claim true or false? Why?
(a)
It's 10:40am and your 10:00am Agimat Restobar is replying to your messages in the group chat, however they're not in the meeting room yet. Their hardwares are on hand and attendees are already in, however UTAK POS is not yet downloaded as the attendees don't know the business email to enter in Google Playstore. Should you proceed with the session? Answer in YES or NO and why.
(a)
It's your last meeting of the day and you're starting to feel heavy and second guessing if you can work tomorrow. Which of the next steps are you not supposed to do?
Report to Head and Admin to ensure coverage for tomorrow may be handled
Report to HR, file a leave, and ensure IAT email thread is updated
Update the following day at 6 PM before EOD if I will report to work the next day
When back, review key GCs of the department and others
