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HTIIA: Unit 6 Practice Quiz

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

When Delilah and her friends vacationed in St. Thomas last month, they rented a car to explore the island. On their first day they got very lost. They used their smartphones to help them find their way. What is their smartphone equipped with that offered this service?

a)

GPS

b)

CLM

c)

CRS

d)

FBI

2.

Cesar owns a small dog food shop that uses software to digitize the loyalty cards customers once kept in their pockets. He uses a loyalty automation site to include features like text messaging and mobile app marketing tools. These are examples of what type of software?

a)

profit margin

b)

target marketing

c)

intrinsic reward

d)

customer loyalty

3.

Terrell is a recent graduate who studied graphic design. In his job search he came across an ad put out by a large H&T company looking for someone to help create a name, symbol, or design that will distinguish its product from competitors. If Terrell applies for and gets this job, what is the process he will be part of?

a)

marketing mix

b)

target marketing

c)

branding

d)

incentivizing

4.

A marketing mix is founded on what four Ps?

a)

price, product, promotion, place

b)

pension, production, placement, procedures

c)

product, place, precision, procurement

d)

process, product, policy, promotion

5.

What is the application of science to create machinery and equipment that makes practical work easier and more convenient?

a)

marketing

b)

branding

c)

technology

d)

targeting

6.

Certain marketing practices utilize special computer programs and operating systems in order to meet customer needs. What are these programs and/or operating systems known as?

a)

targets

b)

incentives

c)

marketing drives

d)

software

7.

What do you call convincing customers to buy more expensive items, upgrades, or add-ons during a sale?

a)

targeting

b)

incentivizing

c)

upselling

d)

despicable

8.

Looking for ways to predict future challenges, measuring sales history fairly and honestly, increasing transparency for investors and customers, and staying on top of the sales compensation budget to avoid overspending are all examples of how a company can ensure they do what?

a)

gain a large social media following

b)

properly train employees

c)

lose significant revenue

d)

meet sales objectives

9.

Teo and his son Rich own and operate a gift shop located near a popular beach hotel. Rich is trying to convince his father to install a POS system in the shop. Rich tells his father that it will help them keep of:

a)

inventory, price changes, and loyalty programs.

b)

market fluctuations, stock exchanges, and inflation.

c)

barcodes, receipts, and customer names.

d)

employee education, qualification, and experience.

10.

On average, how many times does a person need to see a brand to remember it?

a)

3-5 times

b)

5-7 times

c)

6-8 times

d)

15-20 times

11.

What is the term used to describe certain common goals related to profit, revenue, advertising, and targeted demographics?

a)

marketing mix

b)

sales objectives

c)

targeted marketing

d)

customer service

12.

Vernell is thinking through a way to tell the world who her company is, what they want to be, and who they are trying to reach. What is Vernell considering?

a)

targeting

b)

branding

c)

incentivizing

d)

loyalty

13.

Websites like LinkedIn allow you to create profiles in which you can interact with the brands you like, contact people you would like to connect with, blog about your interests, and develop a larger network of colleagues. What are sites like these called?

a)

networking sites

b)

interpersonal sites

c)

online portfolio sites

d)

dating sites

14.

Nazir is a photographer looking to showcase his wide array of work in the hopes of finding more clients. He doesn’t want to create a whole website and sending out resumes doesn’t effectively show his talents. What would be the MOST effective tool for Nazir to use to reach and find more clients?

a)

a flyer sent out by mail

b)

a sidewalk art show

c)

an online portfolio

d)

a mass email

15.

When a business uses a combination of controllable factors to strengthen and solidify their brand, what are they creating?

a)

marketing mix

b)

brand strategy

c)

targeted marketing

d)

influencer strategy