WorksheetsEmail Etiquette for Business English
Total questions: 27
Worksheet time: 20mins
"Good morning," is an example of a _________.
Greeting
Signature
Closing
Subject
Why shouldn't you write an email like a text message?
It leaves out important email parts like greetings, closings, and signature
Grammar rules are often not followed
The message is too informal
All of these
Where do you put a short descriptive summary of your message?
To: field
Subject: field
Attachment: field
Post Script
The greeting should be on the same line as the main message.
True
False
Sincerely, Regards, and Thank you, are examples of what?
Greeting
Closing
Signature
Subject
Why should you not write in ALL CAPS?
It comes off as yelling
It takes longer to read
It looks unprofessional
All of these
What is the purpose of the 'Cc' field in an email?
To add a subject
To attach files
To send a copy of the email to additional recipients
To write the main message
Which part of an email contains the main content?
Subject
Body
Greeting
Signature
What should you include at the end of a professional email?
A joke
Your favorite quote
A closing and your signature
Nothing
Choose the best way to rewrite this email: Did I miss anything?
Did I miss anything important?
What did I miss?
What did I miss during 2nd block on January 19th?
Ms. Horgan, what did I miss?
What's the BEST way to rewrite this email?
Dear Ms. Lopez,
You didn't enter my grade yet. Can you do it?
Sincerely,
Sally Student
Dear Ms. Lopez,
My grade is not updated yet. Can you update it?
Sincerely,
Sally Student
Dear Ms. Lopez,
My grade is not updated yet. I am getting in trouble at home. Can you fix it?
Sincerely,
Sally Student
Dear Ms. Lopez,
My grade is not updated yet. When possible, can my grade be updated? Thank you for your time.
Sincerely,
Sally Student
How long should you wait for a response after sending a professional email?
24 hours
2 business days
1 hour
Send an email every day until you receive a response
How long should you wait for a response after sending a professional email?
24 hours
2 business days
1 hour
Send an email every day until you receive a response
Select all that apply: Which elements are essential for all emails?
Subject
Greeting
Body
Closing
Signature
How many words should be in your subject line?
1-5
5-10
10-15
15-20
Select all that apply: Which of the following are appropriate closings to send to teachers?
Thank you,
Sincerely,
Hugs and Kisses,
TTYL,
What should be included in the signature of your emails?
Just your first name
Just your last name
Your first AND last name
Your first name, your last name, & your birthday
Select the best way to phrase the following question: "I was wondering if I could have an extension."
I was wondering if I could have an extension.
I was wondering if I could have an extension?
Can I please have an extension?
Can I have an extension?
What does "email etiquette" mean?
correct behavior for writing and answering email
proper way to reply to any messages online
rules for writing papers
N/A we text instead of use emails
What parts of this email are MISSING?
Subject
Greeting
Body
Closing
Signature
Select the more formal phrase:
Can you...
When you have an opportunity...
Select the more formal phrase:
Thank you very much.
Thanks!
FILL IN THE BLANK:
When privacy is required for multiple recipients of an email, you should address the email to YOURSELF and then (a) all other recipients.
Select the more formal phrase:
I am writing you regarding...
I was wondering if...
The (a) should be kept short and simple, but not vague
Proofread every email you send
True
False
