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Calidad y Gestión

Total questions: 41

Worksheet time: 21mins

Name
Class
Date
1.

What does ISO mean?

a)

Institute of Operating Systems

b)

International Organization for Standardization

c)

International Security Organization

d)

National Standardization Institute

2.

What does SGC mean?

a)

Quality Management System

b)

General Quality Service

c)

Quality Management System

d)

General Control System

3.

What does SIPOC mean?

a)

Supplier, Inputs, Process, Ouputs, Customer

b)

Supplier, Inquirys, Production, Output, Claims

c)

Survey, Inputs, Product, Outline, Customer

d)

Supplier, Integration, Productivity, Outputs, Customer

4.

What is a control plan?

a)

Document detailing quality standards

b)

Plan to supervise and maintain control of a production process

c)

Procedure to correct defects in products

d)

Record of production control activities

5.

What is an FMEA?

a)

A technique to evaluate the ways a process can fail and the effects of those failures

b)

Statistical Process Control

c)

Quality control

d)

Production control

6.

What is a pokayoke?

a)

A system that prevents human errors in the production process

b)

A continuous improvement technique

c)

A quality control system in machines

d)

Visual inspection procedure

7.

What is SPC?

a)

Controlled Production System

b)

Statistical Process Control

c)

Quality Product Supervision

d)

Pollutant Prevention System

8.

What is CPK?

a)

Process capability index

b)

Quality measurement system

c)

Production and quality control

d)

Probability of error index

9.

What is an 8D?

a)

A systematic approach to problem-solving

b)

A quality audit method

c)

Defect control system

d)

Supply chain analysis

10.

Select 2 tools to analyze problems:

a)

8D

b)

Control Plan

c)

5 Whys

d)

Spaguetti Diagram

11.

What is a procedure?

a)

A series of detailed steps to perform a specific task

b)

A quality review process

c)

A document that establishes the company's objectives

d)

A quality inspection record

12.

What is the purpose of a risk analysis?

a)

To identify, evaluate, and mitigate potential problems before they occur

b)

To verify product quality

c)

To define production costs

d)

To optimize manufacturing processes

13.

What does SWOT mean?

a)

Strengths, Weaknesses, Opportunities, Threats

b)

Phases, Options, Challenges, Alternatives

c)

Formation, Organization, Direction, Action

d)

Factors, Opportunities, Development, Alternatives

14.

What is the purpose of SWOT?

a)

To analyze the internal and external situation of an organization

b)

To improve quality control

c)

To verify employee performance

d)

To optimize the production cycle

15.

What is an AQL?

a)

A standard to define acceptance limits for defects in lot inspection

b)

A continuous improvement procedure

c)

A metric to measure process efficiency

d)

An indicator of costs and production

16.

What are the different stages of product development (EP, FEP, PP, PS)?

a)

Engineering Pilot, Final Engineering Pilot, Production Pilot, Production Start

b)

Product Evaluation, Product Finalization, Production Process, Safety Test

c)

Product Study, Efficiency Finalization, Production Process, Safety Prototype

d)

Preliminary Evaluation, Production Process, Product Finalization, Product Safety

17.

What does FEP mean?

a)

Final Test Completion Prototype

b)

Preliminary Product Evaluation

c)

Final Engineering Pilot

d)

Finalization of the Production Process

18.

What does PP mean?

a)

Product Process

b)

Production Pilot

c)

Product Prototype

d)

Production Preparation

19.

What does PRD mean?

a)

Product Requirement Document

b)

Design Review Plan

c)

Development Requirement Process

d)

Document Review Procedure

20.

Who is responsible for evaluating the product against the PRD requirements?

a)

Laboratories

b)

Production

c)

Audit

d)

Engineering

21.

What does GQMP mean?

a)

Global Quality Manufacturing Policy

b)

Quality and Manufacturing Process Guide

c)

Quality Management in Manufacturing and Production

d)

General Quality Management Procedure

22.

What does PPMs mean?

a)

Parts per million

b)

Machinery Production Process

c)

Waste Prevention Procedure

d)

Prototype Manufacturing Product

23.

What are PPMs?

a)

A metric of defects per million parts produced

b)

An indicator of production times

c)

A quality standard for mass production

d)

A waste measurement system

24.

What is DPMO?

a)

Defects per Operational Sample

b)

Defects Per Million Opportunities

c)

Decisions per Million Opportunities

d)

Average Delay in Thousand Operations

25.

What are DPMO?

a)

To measure the defect rate in a process

b)

To evaluate efficiency in manufacturing

c)

To determine response time in production

d)

To calculate productivity of an assembly line

26.

What is a work permit?

a)

An authorization to hire workers

b)

A document that allows activities to be performed safely under certain conditions

c)

A permit to operate machinery

d)

An access pass to the workplace

27.

Is a permit necessary to work at height?

a)

True

b)

False

28.

An area that is not designed for continuous occupancy and has limited access. What does this definition refer to?

a)

Restricted space

b)

Hazardous area

c)

Confined space

d)

Evacuation zone

29.

Is it necessary to obtain a license to operate forklifts? Is this true or false?

a)

True

b)

False

30.

What is a document that authorizes an installation to operate, based on legal and safety requirements?

a)

Work permit

b)

Operating license

c)

Compliance certificate

d)

Safety procedure

31.

What is a contingency plan?

a)

A plan that establishes actions to take in case of emergencies or unforeseen situations

b)

An operations manual

c)

A list of potential risks

d)

An evacuation system

32.

What is an emergency lamp?

a)

A type of bulb for industrial lighting

b)

A light source that automatically activates during a power outage

c)

A maintenance tool

d)

A device for inspecting installations

33.

What is the purpose of a fire extinguisher?

a)

To measure temperature in an area

b)

To extinguish fires

c)

To detect smoke

d)

To reduce explosion risk

34.

What types of fire extinguishers exist?

a)

Class A, B, C

b)

Class A, B, C, D, K

c)

Class I, II, III

d)

Water, powder, and chemical extinguishers

35.

What does ESCP mean?

a)

External Supplier Compliance Program

b)

Ethical Supply Chain Program

c)

Environmental Sustainability Control Process

d)

Employee Safety and Compliance Plan

36.

What does ESD mean?

a)

Electrostatic Discharge

b)

Emergency System Device

c)

Equipment Safety Directive

d)

Electrical Safety Division

37.

What does SST mean?

a)

Job Supervision System

b)

Safety and Sustainability at Work

c)

Safety and Health at Work

d)

Health and Work System

38.

What does SCAN mean?

a)

Supplier Compliance Assessment Network

b)

Supplier Code Audit Network

c)

Supplier Collaboration and Networking

d)

Supplier Compliance Audit Network

39.

What does CTPAT mean?

a)

Corporate Trade Partnership Against Terrorism

b)

Customs Trade Partnership Against Terrorism

c)

Compliance and Trade Partnership for Anti-Theft

d)

Comprehensive Trade Partnership and Audit Team

40.

What does CAPA mean?

a)

Compliance and Prevention Audit

b)

Corporate Action Plan and Assessment

c)

Corrective Action Preventive Action

d)

Control Audit and Process Action

41.

What is the purpose of a '5 Whys'?

a)

To define production objectives

b)

To identify the root cause of a problem through a series of questions

c)

To measure process efficiency

d)

To analyze the product life cycle