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Assertive Communication

Total questions: 66

Worksheet time: 33mins

Name
Class
Date
1.

Apa yang dimaksud dengan gaya komunikasi?

a)

Cara berbicara di depan umum

b)

Hanya komunikasi nonverbal

c)

Cara berinteraksi dengan orang lain

d)

Hanya komunikasi verbal

2.

Apa ciri-ciri dari komunikasi pasif?

a)

Sulit mengungkapkan pendapat

b)

Mendominasi percakapan

c)

Menggunakan sarkasme

d)

Kontak mata tajam

3.

Apa konsekuensi dari komunikasi agresif?

a)

Mengurangi kesalahpahaman

b)

Membina hubungan yang sehat

c)

Meningkatkan kepercayaan diri

d)

Merusak hubungan dengan orang lain

4.

Apa yang menjadi ciri dari komunikasi pasif-agresif?

a)

Menghargai pendapat orang lain

b)

Mendengarkan dengan baik

c)

Sikap pasif di permukaan

d)

Kontak mata yang kuat

5.

Apa yang dimaksud dengan komunikasi asertif?

a)

Mengungkapkan kebutuhan dengan percaya diri

b)

Mendominasi percakapan

c)

Menghindari konflik

d)

Menggunakan bahasa tubuh yang buruk

6.

Apa teknik dasar pertama dalam komunikasi asertif?

a)

Practice saying no

b)

Keep emotions in check

c)

Assess your style

d)

Use body language

7.

Mengapa penting untuk menggunakan pernyataan 'saya'?

a)

Untuk menyampaikan pikiran tanpa menyalahkan

b)

Untuk mengurangi kontak mata

c)

Untuk menghindari konflik

d)

Untuk mendominasi percakapan

8.

Apa yang harus dilakukan saat menolak permintaan?

a)

Menggunakan sarkasme

b)

Menghindari kontak mata

c)

Memberikan penjelasan panjang

d)

Menggunakan pendekatan langsung

9.

Apa yang dimaksud dengan 'keep emotions in check'?

a)

Mengabaikan perasaan orang lain

b)

Meningkatkan emosi saat berbicara

c)

Menggunakan emosi untuk mendominasi

d)

Mengendalikan emosi saat berkomunikasi

10.

Apa yang sebaiknya dilakukan sebelum berkomunikasi?

a)

Menggunakan bahasa tubuh yang buruk

b)

Berbicara tanpa rencana

c)

Menghindari persiapan

d)

Rehearse what you want to say

11.

Apa yang dapat membantu meningkatkan kepercayaan diri dalam komunikasi?

a)

Latihan berbicara dengan lantang

b)

Menghindari berbicara

c)

Menggunakan bahasa yang rumit

d)

Berbicara tanpa persiapan

12.

Apa yang harus dilakukan untuk membangun keterampilan komunikasi?

a)

Menghindari situasi komunikasi

b)

Menggunakan bahasa yang tidak jelas

c)

Berbicara di depan banyak orang

d)

Start small

13.

Apa yang menjadi ciri dari komunikasi agresif?

a)

Mendengarkan dengan baik

b)

Menggunakan pernyataan 'saya'

c)

Menghargai pendapat orang lain

d)

Mendominasi percakapan

14.

Apa yang dapat menyebabkan kesalahpahaman dalam komunikasi pasif-agresif?

a)

Menggunakan pernyataan 'saya'

b)

Berbicara dengan percaya diri

c)

Ekspresi wajah tidak sesuai dengan kata-kata

d)

Mendengarkan dengan baik

15.

Apa yang sebaiknya dilakukan untuk memperbaiki cara penyampaian pesan?

a)

Mintalah umpan balik

b)

Berbicara tanpa mendengarkan

c)

Menghindari umpan balik

d)

Menggunakan bahasa yang ambigu

16.

Apa yang dimaksud dengan pendapat?

a)

Data statistik

b)

Saran dari orang lain

c)

Sudut pandang pribadi mengenai suatu masalah

d)

Informasi yang dapat diverifikasi

17.

Mengapa penting untuk mempertahankan posisi tubuh tegak saat berkomunikasi?

a)

Agar terlihat lebih tinggi

b)

Untuk menghindari kontak mata

c)

Untuk menunjukkan keterlibatan dan ketertarikan

d)

Agar tidak terlihat lelah

18.

Apa yang harus dilakukan untuk menghindari reaksi impulsif saat menghadapi kritik?

a)

Mengabaikan kritik

b)

Menyilangkan tangan

c)

Memberikan waktu untuk menenangkan diri

d)

Berbicara langsung tanpa berpikir

19.

Apa yang dimaksud dengan kritik konstruktif?

a)

Kritik yang merendahkan

b)

Kritik yang disertai saran untuk perbaikan

c)

Kritik yang tidak memiliki dasar

d)

Kritik yang bersifat pribadi

20.

Apa langkah pertama dalam mengungkapkan pendapat?

a)

Merekap pendapat

b)

Memberikan bukti

c)

Menyampaikan kritik

d)

Menyatakan pendapat pribadi dengan jelas

21.

Apa yang harus dilakukan saat menerima kritik destruktif?

a)

Menyetujui semua kritik

b)

Mendengarkan tanpa interupsi

c)

Mengabaikan kritik

d)

Menyerang balik

22.

Apa yang dimaksud dengan 'fogging' dalam menanggapi kritik?

a)

Menyerang balik kritik

b)

Setuju sebagian kecil dari kritik

c)

Menyetujui semua kritik

d)

Mengabaikan kritik

23.

Mengapa penting untuk mengenali respons emosional?

a)

Untuk memahami perasaan dan mengelola reaksi

b)

Agar bisa marah lebih baik

c)

Untuk menghindari kritik

d)

Agar tidak perlu berkomunikasi

24.

Apa yang harus dilakukan setelah berlatih keterampilan asertif?

a)

Menyalahkan orang lain

b)

Mengabaikan hasil

c)

Evaluasi dan sesuaikan pendekatan

d)

Berhenti berlatih

25.

Apa yang dimaksud dengan 'negatif assertion'?

a)

Menyerang balik kritik

b)

Menerima kritik dengan lapang dada

c)

Mengabaikan kritik

d)

Menyetujui semua kritik

26.

Apa yang harus dilakukan saat memberikan justifikasi pendapat?

a)

Menyampaikan kritik

b)

Mengabaikan pendapat orang lain

c)

Memberikan alasan atau bukti yang mendukung

d)

Menyetujui semua pendapat

27.

Apa yang harus dihindari saat berkomunikasi?

a)

Posisi tubuh tegak

b)

Menyilangkan tangan atau kaki

c)

Ekspresi wajah positif

d)

Kontak mata

28.

Apa tujuan dari mengungkapkan pendapat?

a)

Membangun pemahaman bersama

b)

Menghindari komunikasi

c)

Menyerang pendapat orang lain

d)

Menyembunyikan pendapat

29.

Apa yang harus dilakukan untuk meningkatkan komunikasi yang efektif?

a)

Menanggapi kritik secara defensif

b)

Menanggapi kritik secara asertif

c)

Mengabaikan kritik

d)

Menyalahkan orang lain

30.

Apa yang dimaksud dengan 'negatif inquiry'?

a)

Mendengarkan kritik tanpa interupsi

b)

Menyerang balik kritik

c)

Mengabaikan kritik

d)

Menyetujui semua kritik

31.

How can I be more assertive in my communication?

a)
  • Assertive communication is a way of communicating that expresses our thoughts and feelings in an indirect and passive way.

b)
  • Assertive communication is always the best option, regardless of the situation.

c)

we can be more assertive in our communication by practicing the expression of our thoughts and feelings clearly and directly, but without being aggressive.

d)
  • Assertive communication is a way of communicating that prioritizes the needs and desires of others, even at the expense of our own.

32.

How can I be more assertive in my communication?

a)
  • Assertive communication is a way of communicating that expresses our thoughts and feelings in an indirect and passive way.

b)
  • Assertive communication is always the best option, regardless of the situation.

c)

we can be more assertive in our communication by practicing the expression of our thoughts and feelings clearly and directly, but without being aggressive.

d)
  • Assertive communication is a way of communicating that prioritizes the needs and desires of others, even at the expense of our own.

33.

What are some benefits of assertive communication?

a)
  • Assertive communication is a way of communicating that expresses our thoughts and feelings in an indirect and passive way.

b)
  • Assertive communication is a way of communicating that respects the rights and needs of others, even at the expense of our own.

c)
  • Assertive communication is always the best option, regardless of the situation.

d)

Assertive communication can help us to express our thoughts and feelings clearly and directly, build healthier relationships, and avoid conflict.

34.

What are some benefits of assertive communication?

a)
  • Assertive communication is a way of communicating that expresses our thoughts and feelings in an indirect and passive way.

b)
  • Assertive communication is a way of communicating that respects the rights and needs of others, even at the expense of our own.

c)
  • Assertive communication is always the best option, regardless of the situation.

d)

Assertive communication can help us to express our thoughts and feelings clearly and directly, build healthier relationships, and avoid conflict.

35.

What is the difference between passive and assertive communication?

a)

Passive communication prioritizes the needs and desires of others, while assertive communication prioritizes the needs and desires of both parties.

b)
  • Passive communication is always the best option, while assertive communication is always the worst option.

c)

Passive communication is a way of communicating that expresses our thoughts and feelings clearly and directly, while assertive communication is a way of communicating that expresses our thoughts and feelings in an indirect and passive way

36.

Assertive communication is a way of communicating that expresses our thoughts and feelings in an indirect and passive way.

a)

False

b)

True

37.

Assertive communication is a way of communicating that prioritizes the needs and desires of others, even at the expense of our own.

a)

True

b)

False

38.

Assertive communication is a way of communicating that expresses our thoughts and feelings clearly and directly, but without being aggressive.

a)

True

b)

False

39.
  • Assertive communication is always the best option, regardless of the situation.

a)
  • False

b)

True

40.

Assertive communication is a way of communicating that respects the rights and needs of both parties

a)

True

b)

False

41.

Which of these phrases would you consider assertive?

a)

This is how it will be done and any counter arguments on this issue will not be entertained

b)

I will definitely agree with your opinions but you should also understand how I feel about it.

c)

I have a different view on this but it is OK, I will do what you say

42.

able to make decisions quickly and confidently, or showing this quality

a)

pushy

b)

forceful

c)

confident

d)

decisive

43.

the ability to understand and share the feelings of another

a)

confident

b)

assertive

c)

empathic

d)

forceful

44.

having no uncertainty about one's own abilities, correctness, successfulness, etc.

a)

assertive

b)

passive

c)

confident

d)

cautious

45.

having or showing a confident and forceful personality

a)

passive

b)

assertive

c)

aggressive

d)

confident

46.

What words describe better an aggressive communication?

(There is more than one answer)

a)

Talking loud

b)

Yells

c)

Embarrased

d)

Out of control

47.

What words describe better a passive communication?

(There is more than one answer)

a)

Shy

b)

Scary

c)

Talking loud

d)

Quiet

48.

What is the name of the model presented before?

a)

IRREAL

b)

ACTIVE

c)

IDEAL

d)

ACTUAL

49.

How would you approach a difficult situation in an assertive way? 

(There is more than one answer correct)

a)

Staring at people.

b)

Control your anger.

c)

Stay quiet.

d)

All of the above.

50.

One of this is not assertive. Choose only the correct answer.

(There is more than one answer)

a)

I would like you to respect my point of view.

b)

I'll think about it and get back to you.

c)

I'm not able to understand the way you understand the concepts.

d)

Thanks, but I need some time to myself right now.

51.

Which of the following sentences is assertive?

a)

Thanks for thinking of me, but I think I'll pass on this one.

b)

I'm clear about my decisions and it will not be changed for any reason.

c)

You are my boss and I will listen to you.

d)

You are better than me in many aspects.

52.

Which are the kind of mindsets explained before?

a)

Passive, Assertive and Aggressive

b)

Passive, Assertive and Active

c)

Happy, Assertive and Sad

d)

Excited, Assertive and Aggression

53.

IDEAL Model is:

a)

Identity, Develop, Extend, Ask, Listen

b)

Ideal, Decode, Extensive, Attention, Leadership

c)

Identify, Decode, Execute, Attend, Learn

d)

Identify, Describe, Express, Ask, List

54.

Which one of this answer is assertive?

a)

Talking low, Quiet and Mean

b)

Smiling, Asking and Confident

c)

Hitting, Yells and Shy

d)

Embarrased, Out of Control and Glares

55.

What are the 3 C's?

a)

Clear, Confident and Centralized

b)

Clear, Conscience and Controlled

c)

Clear, Confident and Controlled

d)

Clear, Conscience and Completed

56.

This is a good example of assertive communication

a)

True

b)

False

57.

Which e-mail should Brenda send?

a)
b)
58.

This is a good example of assertive communication from me.

a)

True. I am using the broken record technique.

b)

False. I am just repeating myself and it sounds aggressive.

59.

Being assertive means solving things yourself and never escalating matters.

a)

True

b)

False

60.

"I don't know why you can't see this is the right way to do it!"

a)

Aggressive

b)

Assertive

c)

Passive

61.

“Thanks for thinking of me, but I’m going to say no this time.”

a)

Aggressive

b)

Assertive

c)

Passive

62.

"I'll just go with whatever the group decides."

a)

Aggressive

b)

Assertive

c)

Passive

63.

A person who has a tendency to give up, or give in without standing up for their rights and needs

a)

Aggressive

b)

Assertive

c)

Passive

64.

A person that is overly forceful, pushy, hostile or otherwise attacking in approach is known as

a)

Aggressive

b)

Assertive

c)

Passive

65.

When a person states his/her position in a firm but positive manner is

a)

Aggressive

b)

Assertive

c)

Passive

66.

Non-assertive behavior can lead to lowself confidence, stress, and anxiety.

a)

True

b)

False