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Baiscs of Management

Total questions: 150

Worksheet time: 50mins

Name
Class
Date
1.

Which of the following is not a function of management?

a)

planning

b)

staffing

c)

co-operation

d)

controlling

2.

Management is

a)

an art

b)

a science

c)

both art and science

d)

neither

3.

Policy formulation is the function of

a)

top level management

b)

middle level management

c)

operational management

d)

All of the above

4.

Find the odd one out

a)

board of directors

b)

chief executive

c)

foremen

d)

shareholders

5.

How are principles of management formed

a)

In a laboratory

b)

By experiences of management

c)

By experiences of customers

d)

By propagation of social scientists

6.

Henry Fayol was a

a)

Social scientists

b)

Mining engineer

c)

Accountant

d)

Production engineer

7.

Which of the following statement best described the principle of 'Division of work '

a)

work should be divided into small tasks

b)

labour should be divided

c)

resource should be divided among jobs

d)

it leads to specialisation

8.

Which of the following is Not a principle of management given by Taylor

a)

Science, not rule of Thumb

b)

Functional foremanship

c)

Maximum ,not restricted output

d)

Harmony not discord

9.

The principals of management are significant because of

a)

increase in efficiency

b)

Initiative

c)

optimum utilisation of resources

d)

Adaptation of changing technology

10.

Management should find ' One best way ' to perform a task. Which technique of Scientific management is defined in this sentence

a)

Time study

b)

Motion study

c)

Fatigue study

d)

Method study

11.

Which of the following best describe 'Mental revolution '

a)

it implies change of attitude

b)

the management workers should not play the game of one upmanship

c)

both management and workers require each other

d)

workers should be paid more wages

12.

Observe the following management principles and pick the odd one out. Justify your answer

a)

unity of command

b)

unity of direction

c)

maximum output

d)

equity

13.

Which of the following is not the functional areas of management ?

a)

Production Management

b)

Marketing Management

c)

Personnel Management

d)

Information Management

14.

Which of following is not among the levels of management ?

a)

Top level management

b)

Intermediate Level

c)

Middle level management

d)

Lower level management

15.

Which scholar's definition on management is " Management is the art of getting things done through and with people in formally organised groups" ?

a)

Harold Koontz

b)

J.N. Schulze

c)

S. George

d)

Henry Fayol

16.

______________ is the decision making body of an organization ?

a)

Decentralisation

b)

Administration

c)

Functional organisation

d)

Leadership

17.

Which among the following is not a nature of Management principles ?

a)

Rigid

b)

Universal

c)

Relative

d)

Human nature

18.

Who is known as 'the Father of Modern Theory of Management' ?

a)

Harold Koontz.

b)

Henry Fayol

c)

F.W. Taylor

d)

Max Weber

19.

Which of the following is not a Management Principle ?

a)

Order

b)

Discipline

c)

Equity

d)

Cooperation

20.

Which of the following is not a function of management ?

a)

Planning

b)

profit earning

c)

Staffing

d)

Budgeting

21.

Which among the following is not a subsidiary function of management?

a)

Decision making

b)

Innovation

c)

Communication

d)

Motivation

22.

Who is known as the father of scientific management?

a)

F.W. Taylor

b)

Max Weber

c)

Henry Fayol

d)

S.George

23.

management is need at ............

a)

Top level

b)

Middle level

c)

lower level

d)

all levels

24.

Top management is concerned with ..................

a)

carrying suggestions upwards

b)

maintaining liaison with the outside world

c)

transmitting orders downwards

d)

none of these

25.

management is called a process because............

a)

it is applicable to the manufacturing process

b)

it is relevant for social organisation

c)

it involves a series of action

d)

All of above

26.

Administration is............

a)

policy making

b)

Active direction to get things done

c)

executing the policy

d)

None of these

27.

management is .............

a)

tangible

b)

intangible

c)

fictitious

d)

All of the above

28.

middle management..........

a)

consists of departmental managers

b)

motivates lower management

c)

Both a&b

d)

None of these

29.

Top management consists of ......

a)

financial managers

b)

sales manager

c)

personnel manager

d)

Board of Directors and chief executives

30.

co-ordination means..............

a)

organising activities

b)

Directing activities

c)

synchronizing activities

d)

both a&b

31.

Administration is an activities at................

a)

lower level

b)

Middle level

c)

Higher level

d)

both a&b

32.

The essence of management is ...............

a)

co-ordination

b)

planning

c)

organising

d)

Directing

33.

which of the following is not true?

a)

management is a social process

b)

management is universal

c)

management is an art

d)

management is always bureaucratic

34.

.............. is defined as the functions of getting things done through people.

a)

management

b)

science

c)

art

d)

both a&b

35.

management is............ function

a)

dynamic

b)

controlling

c)

directing

d)

planning

36.

Administration is a ........function

a)

management

b)

planning

c)

directing

d)

All of the above

37.

The term hierarchy implies.........

a)

departmentalisation

b)

a definite ranking order

c)

specialisation

d)

None of these

38.

The main aim of Taylor was to..................

a)

improve labour relations

b)

improve productivity

c)

To attempt a general theory of management

d)

None of these

39.

method study is ..................

a)

preliminary survey of production Process

b)

study of the movement of a work

c)

study of operational efficiency

d)

All of the above

40.

Henry fayol is well known...........

a)

As the father of scientific management

b)

for formulating general principles of management

c)

for promoting trade unionism

d)

None of these

41.

unity of command implies

a)

A subordinate should receive orders from all the superiors

b)

individuals must sacrifice in the larger interest

c)

be accountable to one and only one superior

d)

None of these

42.

purpose of time study is ...........

a)

to remove wastage of time

b)

to give timely assistance

c)

to determine fair days work

d)

watching time

43.

The scientific technique of task setting is known as ......................

a)

work study

b)

motion study

c)

time study

d)

method study

44.

scientific analysis of work under scientific management requires......

a)

time study

b)

motion study

c)

Both a&b

d)

work study

45.

Authority refers to ..................

a)

Getting work done

b)

right to get work done

c)

being in a managerial position

d)

scalar chain

46.

Which among the following involves in planning process?

a)

Selection of objective

b)

determine the way to achieve objective

c)

both A and B

d)

None of the above

47.

Which among the following is a single use plan?

a)

Objectives

b)

Policies

c)

Rules

d)

Budget

48.

______________ is a time table of work ?

a)

Budget

b)

Project

c)

Programmes

d)

Schedules

49.

Which among the following is not an element of co-ordination

a)

integration

b)

balancing

c)

proper timing

d)

directing

50.

Find the odd one out

a)

goals

b)

objective

c)

polices

d)

motivation

51.

Buget is an instrument of

a)

planning only

b)

control only

c)

both planning and control

d)

none of these

52.

.................... are the prescribe guidelines for conducting an action

a)

Rules

b)

Method

c)

Budget

d)

policy

53.

The purpose and the aim for which the organisation is set up and operate is called

a)

objective

b)

strategy

c)

policy

d)

procedure

54.

It is a function of management which refers to the process of integrating the activities of different units of organisation to achieve the organisation goals. This is called

a)

Actuating

b)

controlling

c)

co-ordination

d)

planning

55.

planning is

a)

forward looking

b)

backward looking

c)

both forward and backward looking

d)

none of the above

56.

operational planning is undertaken at..................

a)

Top level

b)

lower level

c)

middle level

d)

All of these

57.

.................... are guides to action

a)

strategy

b)

planning

c)

policies

d)

procedure

58.

.............. as a special type of plan prepared for meeting the challenges of competitors and other environmental forces.

a)

policies

b)

objectives

c)

strategy

d)

procedure

59.

............... are goals established to guide the efforts of the company and each of its components

a)

objectives

b)

strategy

c)

policies

d)

procedure

60.

.............. is also known as management by result

a)

management by subordinate

b)

management by objectives

c)

management by art

d)

management by planning

61.

........... co-ordination refers to the description of the behaviour and relationships of the organisation

a)

vertical

b)

Horizontal

c)

procedural

d)

substantive

62.

............. is a systematic way of handling regular events

a)

procedure

b)

rules

c)

policies

d)

strategy

63.

Which among the following is not a type or forms of organisation?

a)

Formal Organisation

b)

Project organisation

c)

Committee organisation

d)

Line organisation

64.

Which scholar introduced the functional type of organisation?

a)

F.W. Taylor

b)

Chester Bernard

c)

Allen

d)

Max Weber

65.

Which of the following statement is true?

a)

there is scope for specialisation in line Organisation

b)

it is difficult to fix responsibility in line Organisation

c)

the line of authority in line Organisation is vertical

d)

line Organisation is only suitable for large-scale operation

66.

Which of the following is right about authority?

a)

authority is informal

b)

not to achieve organisational goal

c)

there is existence of right

d)

cannot be delegated

67.

Which among the following is not a feature of accountability?

a)

can be delegated

b)

always upward

c)

unitary

d)

should be specific standards

68.

Which among the following is considered as a reluctance on the path of subordinates in delegation?

a)

Perfectionism

b)

Fear of criticism

c)

Autocratic attitude

d)

Absence of control

69.

Which among the following is a factor determining centralisation?

a)

Integration

b)

Desire for independence

c)

Availability of managers

d)

Control techniques

70.

organising is ...................

a)

A remedy for all types of problems

b)

ensure accurate forecasting

c)

None of these

d)

All of these

71.

Organising process involves .......

a)

division of work

b)

grouping of identical work

c)

All of these

d)

None of these

72.

Formal organisation is ................

a)

created by management

b)

A result of social interaction

c)

To satisfy cultural needs

d)

None of these

73.

organising deals with..............

a)

division of work

b)

decentralising activities

c)

centralisation activities

d)

All of these

74.

The process of organising consists of ..........................

a)

division of work into job

b)

establishing authority relationships

c)

Both a&b

d)

None of these

75.

Authority refers to ..................

a)

Getting work done

b)

right to get work done

c)

being in a management position

d)

None of these

76.

principles of specialisation requires...............

a)

Division of labour

b)

centralisation of work

c)

decentralisation of work

d)

None of these

77.

Delegation is .............

a)

Getting things done by others

b)

fixing of responsibility

c)

Assigning the task

d)

unity of command

78.

Accountability means ........

a)

Delegation

b)

responsibility

c)

Authority

d)

Answerability

79.

Which of the following is not an element of delegation

a)

accountability

b)

authority

c)

responsibility

d)

informal organisation

80.

centralisation refers to

a)

retention of decision making authority

b)

dispersal of decision making authority

c)

creating divisions as profit centres

d)

opening new centres of branches

81.

Span of management refers to

a)

number of managers

b)

length of term for which a manager is appointed

c)

number of subordinate under a superior

d)

number of members in top management

82.

A network of social relationship that arise spontaneously due to the interaction at work is called

a)

formal organisation

b)

informal organisation

c)

Decentralisation

d)

delegation

83.

Which of the following does not follow the scalar chain

a)

Functional structure

b)

Divisional structure

c)

Formal organisation

d)

Informal organisation

84.

The form of organisation known for giving rise to rumours is called

a)

centralised organisation

b)

functional organisation

c)

decentralised organisation

d)

informal organisation

85.

Groping of activities on the basis of products line is a part of

a)

delegated organisations

b)

divisional organisations

c)

functional organisation

d)

autonomous organisation

86.

Identification and groping of activities to be undertaken and assigning them of different departments is

a)

planning

b)

directing

c)

organising

d)

co-ordinating

87.

Find out the odd

a)

well defined structure

b)

official line communication

c)

well planned relation

d)

social interaction

88.

The right to give orders and power to obedient is

a)

Responsibility

b)

Accountability

c)

Authority

d)

Delegation

89.

The process of sharing authority by superior to subordinate is

a)

Delegation

b)

Accountability

c)

Centralisation

d)

Responsibility

90.

The fame work within which managerial and operating tasks are performed is called

a)

staffing

b)

organisation structure

c)

job design

d)

departmentation

91.

....................... is the obligation of a subordinate to properly perform the assigned duty

a)

authority

b)

responsibility

c)

accountability

d)

decentralisation

92.

Identity the odd one from the following

a)

Notice

b)

memos

c)

orders

d)

complains

93.

Which among the following is true for formal organisation

a)

it is not clear

b)

to satisfy the members

c)

importance to persons and feelings

d)

to fulfill the firm's goal

94.

______________ is the managerial function of guiding nursing and reading people to the attainment of objectives?

a)

Controlling

b)

Direction

c)

Planning

d)

Organising

95.

Which type of leader allow complete delegation of authority?

a)

Creative leaders

b)

Persuasive leaders

c)

Laissez faire leaders

d)

Intellectual leaders

96.

Which among the following is not a quality for a leader?

a)

Charming personality

b)

Ability to take decision

c)

Communication skill

d)

Lazy attitude

97.

Under which style of leadership the leader completely delegate the authority to the subordinates?

a)

Free rein leadership

b)

Paternalistic leadership

c)

Participative leadership

d)

Authoritarian leadership

98.

Which among the following is not a style of grid in the managerial grid by Blake and Mouton?

a)

Task management

b)

Innovation management

c)

Middle road

d)

Country club

99.

Which leadership Theory suggest that "leaders are born not made"?

a)

Trait theory

b)

Situational theory

c)

Great man theory

d)

Behavioural theory

100.

Which among the following is a characteristics of motivation?

a)

Internal feeling

b)

Simple process

c)

One time process

d)

Not a goal oriented process

101.

Which theory explains that there are two separate factors influence motivation?

a)

Adam's Equity theory.

b)

Maslow's need hierarchy theory

c)

Herzberg's hygiene theory.

d)

McGregor's Theory X and Theory Y

102.

Which among the following is not a type of budget?

a)

Materials budget

b)

Information budget

c)

Production budget

d)

Cash budget

103.

________________ is the point at which there is no profit or no loss ?

a)

Maximum profit point

b)

Minimum loss point

c)

Break even point.

d)

Break down point

104.

The heart of management is

a)

planning

b)

organising

c)

directing

d)

controlling

105.

Which among the following is not an element of direction

a)

motivation

b)

communication

c)

delegation

d)

supervision

106.

The motivation theory which classifies need in hierarchical order is developed by

a)

Fred Luthans

b)

Scott

c)

Abraham Maslow

d)

Peter. F. Drucker

107.

Which of the following is a financial incentive

a)

promotion

b)

stock incentive

c)

job security

d)

employees participation

108.

Grapevine is

a)

formal communication

b)

barrier communication

c)

lateral communication

d)

informal communication

109.

The highest level need in the need hierarchy of Abraham Maslow

a)

safety needs

b)

belongingness need

c)

self actualisation need

d)

prestige need

110.

Ability of a leader to look things from others point of view is

a)

Empathy

b)

Sympathy

c)

Responsibility

d)

Apathy

111.

Find the odd one out

a)

supervision

b)

leadership

c)

co-ordination

d)

communication

112.

Leadership style which takes decisions with subordinate is

a)

Democratic leadership

b)

autocratic leadership

c)

Laissez -faire leadership

d)

paternalistic leadership

113.

An efficient control system helps to

a)

accomplished organisational objectives

b)

boosts employees morale

c)

judges accurancy of standards

d)

all of the above

114.

Controlling function of management is

a)

forward looking

b)

backward looking

c)

forward as well as backward looking

d)

none of these

115.

Management audit is a technique to keep a check on the performance of

a)

company

b)

management of the company

c)

shareholders

d)

customers

116.

Budgetary control requires the preparation of

a)

training schedule

b)

budget

c)

network diagram

d)

responsibility centres

117.

Who introduced quality circle in its present form in 1962?

a)

Edwin Flippo

b)

Dr. Ishikawa

c)

F.W. Taylor

d)

Edward Demin

118.

The employee problem solving group to improve product quality is known as __________ ?

a)

Quality group

b)

Quantity circle

c)

Quality circle

d)

Group circle

119.

The senior official responsible for facilitating and guiding Q.C activities in his area is known as ___________ ?

a)

Leader

b)

Facilitator

c)

Follower

d)

Member

120.

What is the full form of TQM ?

a)

Total quality measurement

b)

Total quantity management

c)

Typical quality management

d)

Total quality management

121.

Which among the following is not a technique of TQM ?

a)

Re-engineering

b)

Quality measurement

c)

Bench marking

d)

Empowerment

122.

___________ is known as rethinking and redesigning of the core business process ?

a)

Quality circle

b)

Bench marking

c)

Business process reengineering

d)

Empowerment

123.

Which among the following is not an element of Kaizen ?

a)

Individual work

b)

Quality circle

c)

Personal discipline

d)

improved morale

124.

Which among the following is not an area of Kaizen activity ?

a)

Quality

b)

Cost

c)

Data handling.

d)

Delivery

125.

Well governing group of workers who voluntarily meet regularly is

a)

Quality Circle

b)

Total Quality Management

c)

Six sigma

d)

Kaizen

126.

Defects free product creats by

a)

kaizen

b)

six sigma

c)

Quality circle

d)

Total quality management

127.

The fundamental rethinking and radical design of business process

a)

business process reengineering

b)

six sigma

c)

quality quality

d)

total quality management

128.

Total quality management focus on

a)

customer satisfaction

b)

profit maximization

c)

improve efficiency

d)

none of the above

129.

The employees who take up six sigma implementation are called

a)

champions

b)

green belts

c)

master black belts

d)

black belts

130.

............... is a voluntary group of persons having a common cause.

a)

quality circle

b)

co-ordination

c)

co-oco-operation

d)

None of these

131.

Expand TQM

a)

Total Quality Management

b)

Total Quantity Management

c)

Total Quality Method

d)

Total Quality mythology

132.

........... is fundamental rethinking and redesign of business

a)

Business process outsourcing

b)

Business process Reengineering

c)

quality circle

d)

None of these

133.

............... is a set of techniques and tools for improving the capability of business process

a)

Quality circle

b)

six sigma

c)

management

d)

All of these

134.

Expand CTQ

a)

critical To Quality

b)

continue To Quantity

c)

control To Quality

d)

critical To Quantity

135.

According to empirical approach , management is a ----------

a)

study of experience of managers

b)

Decision making

c)

A system of logical process

d)

Depends upon the relationship among people.

136.

Management by Objectives concept was developed by -------

a)

Peter.F.Drucker

b)

Fayol

c)

Chester Bernard

d)

None

137.

MBO offers the basis for assessing the -----------------

a)

Techniques

b)

performance

c)

Authority

d)

subject

138.

The principle of management by exception is to relieve top level executive from ---------

a)

perfprmance

b)

production

c)

Routine matters

d)

None

139.

The line of authority from the chief executives to the lowest level of organisation is called-----

a)

Unity of command

b)

Unity of direction

c)

Scalar Chain

d)

Order

140.

Code of conduct is an example of -------

a)

Controllable premise

b)

Semi-controllable

c)

Uncontrollable

d)

None of the above.

141.

A small programme is called ------

a)

Schedule

b)

Project

c)

Budget

d)

None

142.

Guide post of managerial action is ------

a)

Rule

b)

Policy

c)

Programme

d)

Strategy.

143.

Policies are ------

a)

Short-range plan

b)

Medium –term plan

c)

Long –range plan

d)

All

144.

A sequence of activities to implement the policy is ---

a)

Programme

b)

Budget

c)

Plan

d)

Procedure

145.

Planning is --------------process

a)

directing

b)

thinking

c)

forecasting

d)

none of these

146.

Lower level management is concerned with the tactical administrative plans which are -----------

a)

long range plans

b)

short range plans

c)

medium range plans

d)

none of these

147.

Policies are flexible where as procedure are --------

a)

specific

b)

detailed

c)

Rigid

d)

All

148.

-----------is described as interpretative planning

a)

Procedure

b)

Strategy

c)

Policies

d)

none of the above.

149.

--------------indicates the exact manner in which the integrated serious of activities will have to be performed.

a)

Procedures

b)

Planning

c)

Organising

d)

staffing

150.

Organisational decisions are made by ------

a)

Directors

b)

Managers

c)

Managing directors

d)

None of these