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12. Golden Rule of Patient Identification Video

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Why is it important for a phlebotomist to ask a patient to spell their first and last name?

a)

To ensure the patient can spell

b)

To verify the patient's identity accurately

c)

To test the patient's memory

d)

To make the process longer

2.

What should be done if a patient is unable to communicate their information due to unconsciousness or cognitive impairment?

a)

Skip the identification process

b)

Ask a family member or caregiver to provide the information

c)

Assume the identity based on appearance

d)

Use the patient's ID card only

3.

What is the primary reason for documenting the name of the identifier when a third party provides patient information?

a)

To have a record of who was present

b)

To ensure accountability and traceability

c)

To fill out paperwork

d)

To make the process more formal

4.

Explain why simply asking a patient to confirm the name you verbalize is not sufficient in some cases.

a)

It is a waste of time

b)

Patients might not understand the question

c)

Patients with similar sounding names can lead to errors

d)

It is against hospital policy

5.

What could be the consequences of failing to follow the standardized protocol for identifying patients?

a)

Delayed service

b)

Catastrophic outcomes for the patient

c)

Increased paperwork

d)

Longer wait times

6.

Discuss the importance of resolving any discrepancies in patient identification before sample collection.

a)

It ensures the process is quick

b)

It prevents potential medical errors

c)

It is a legal requirement

d)

It makes the staff look professional

7.

What is the role of a phlebotomist in the patient identification process?

a)

To collect blood samples only

b)

To ensure accurate patient identification before sample collection

c)

To diagnose the patient

d)

To provide medical treatment

8.

Why might a phlebotomist ask a patient to state their full name and date of birth?

a)

To make conversation

b)

To verify the patient's identity

c)

To fill out forms

d)

To test the patient's memory

9.

Analyze the potential risks involved if a third party provides incorrect patient information.

a)

It could lead to minor delays

b)

It could result in incorrect medical treatment

c)

It could cause confusion among staff

d)

It could lead to a loss of patient records

10.

What should be done if there is a discrepancy in the patient information provided by a third party?

a)

Ignore it and proceed

b)

Resolve and correct it before proceeding

c)

Document it and continue

d)

Ask another staff member to handle it

11.

Evaluate the effectiveness of using a standardized protocol for patient identification in healthcare settings.

a)

It is unnecessary and time-consuming

b)

It ensures patient safety and reduces errors

c)

It is only useful in large hospitals

d)

It complicates the identification process

12.

What is the significance of asking a patient to spell their name during the identification process?

a)

To test their spelling skills

b)

To ensure the correct spelling is recorded

c)

To make the process more interactive

d)

To follow hospital tradition

13.

How can healthcare providers ensure the accuracy of patient identification when language barriers exist?

a)

Use translation services or bilingual staff

b)

Assume the patient's identity based on appearance

c)

Skip the identification process

d)

Use only written communication

14.

What is the importance of having a family member or caregiver provide patient information when the patient is unable to do so?

a)

It speeds up the process

b)

It ensures accurate and reliable information

c)

It is a legal requirement

d)

It makes the family feel involved

15.

Reflect on the potential impact of not documenting the name of the identifier when a third party provides patient information.

a)

It could lead to a lack of accountability

b)

It would have no impact

c)

It would simplify the process

d)

It would reduce paperwork

16.

The __% of wristbands that are either missing or contain missinformation about the patient

a)

>5%

b)

>7%

c)

>10%

d)

>2%

17.

At least160,000 adverse patient events occur each year in the US because patitent or specimen identification errors happened.

a)

True

b)

False

18.

15% of all transfusion deaths occur as a result of the phlebotomist not properly identifying the patient or mislabeling the tube of blood.

a)

True

b)

False

19.

If the writstband is present, but not attached, placed on a bed rail or setting on the bedside table, it cannot be used as a valid form of identification and the patient cannot be drawn until the id band is affixed.

a)

True

b)

False

20.

The golden rule for patient identification is make no exceptions.

a)

True

b)

False