Free Printable BUSINESS CULTURE TEST BANK

Worksheets

BUSINESS CULTURE TEST BANK

Total questions: 104

Worksheet time: 39mins

Name

Class

Date

Glass ceiling is invisible barriers that prevent women from advancing in their careers and reaching high-level management positions.

True

False

Culture is Acquired knowledge that people use to interpret experience and generate social behavior. This knowledge forms values, attitudes

True

False

According to Luthans & Doh, although Japanese culture is generally highly collectivist, individualism in Japan is on the rise.

True

False

According to Luthans & Doh, China is moving away from a collectivist culture, and there is a need to promote other values.

True

False

According to Luthans & Doh, independence, self-reliance, individualism, competition, efficiency, and directness are prominent cultural values of Japan.

True

False

According to Luthans & Doh, collectivism, group consensus, group harmony, cooperation, patience, and indirectness are prominent cultural values of the United States.

True

False

Collectivism, group consensus, group harmony, cooperation, patience, and indirectness are prominent cultural values of Japan.

True

False

Independence, self-reliance, individualism, competition, efficiency, and directness are prominent cultural values of the United States.

True

False

Hofstede’s Cultural Dimensions include Power distance, Uncertainty avoidance, Individualism/, Masculinity/femininity, Time orientation, Indulgence/Restraint

True

False

10.

According to Hofstede, power distance is the extent to which less powerful members accept that power is distributed unequally.

True

False

11.

According to Hofstede, in high power distance countries, people blindly obey superiors, and organizational structures are centralized and tall.

True

False

12.

According to Hofstede, in low power distance countries, organizational structures are flatter and decentralized, with a smaller ratio of supervisors to employees.

True

False

13.

According to Hofstede, high power distance countries are Russia, China, India, Mexico, Brazil

True

False

14.

According to Hofstede, low power distance countries include Canada, the USA, and Northern European countries.

True

False

15.

According to Hofstede, high power distance countries are Canada, the USA, North European countries

True

False

16.

According to Hofstede, low power distance countries are Russia, China, India, Mexico, Brazil

True

False

17.

According to Hofstede, uncertainty avoidance is the extent to which people feel threatened by ambiguous situations; they create beliefs to avoid such situations.

True

False

18.

According to Hofstede, high uncertainty avoidance countries are Japan, South Korea, Agentina

True

False

19.

According to Hofstede, low uncertainty avoidance countries are New Zealand, Australia, North European countries, USA, Canada.

True

False

20.

According to Hofstede, high uncertainty avoidance countries are New Zealand, Australia, North European countries, USA, Canada.

True

False

21.

According to Hofstede, low uncertainty avoidance countries are Japan, South Korea, Agentina

True

False

22.

According to Hofstede, individualism is the tendency of people to look after themselves and their immediate family only. In these cultures, there is greater individual initiative, and promotions are based on performance.

True

False

23.

According to Hofstede, collectivism is the tendency of people to belong to groups or collectives and to look after each other in exchange for loyalty. In these cultures, there is less individual initiative, and promotions are based on seniority.

True

False

24.

According to Hofstede, … (a) is the tendency of people to look after themselves and their immediate family only. In these cultures, there is greater individual initiative, and promotions are based on performance.

25.

According to Hofstede,… (a) is the tendency of people to belong to groups or collectives and to look after each other in exchange for loyalty. In these cultures, there is less individual initiative, and promotions are based on seniority.

26.

According to Hofstede, Japan, China is collectivist countries.

True

False

27.

According to Hofstede, USA, Canada is individualist countries.

True

False

28.

According to Hofstede, USA, Canada is collectivist countries.

True

False

29.

According to Hofstede, Japan, China is individualist countries.

True

False

30.

According to Hofstede, wealthy countries have higher individualism scores than poorer countries.

True

False

31.

According to Hofstede, in high masculine cultures, the dominant social values are success, money, and things.

True

False

32.

According to Hofstede, in high feminine cultures, people tend to care for others and prioritize quality of life, emphasizing cooperation, a friendly atmosphere, and group decision-making.

True

False

33.

According to Hofstede, in indulgent cultures, people tend to encourage instant gratification of natural human needs, freely satisfy their desires, express happiness openly, participate in more sports and activities, and are more extroverted.

True

False

34.

According to Hofstede, in restrained cultures, people tend to control their behavior based on social norms, express less happiness, and are more introverted.

True

False

35.

According to Hofstede, in … (a) cultures, people tend to encourage instant gratification of natural human needs, freely satisfy their desires, express happiness openly, participate in more sports and activities, and are more extroverted.

36.

According to Hofstede, in … (a) cultures, people tend to control their behavior based on social norms, express less happiness, and are more introverted.

37.

According to Luthans & Doh, Organizational culture is shared values and beliefs enabling members to understand their roles and the norms of the organization.

True

False

38.

According to Hofstede, the national cultural values of employees may significantly impact their organizational performance. However, organizations cannot easily change the cultural values that employees bring to the workplace.

True

False

39.

According to Laurent, far from reducing national differences, organizational culture maintains and enhances them.

True

False

40.

What is the type of organizational culture in this case?: A Dutch delegation was shocked when the Brazilian owner of a company introduced his relatively junior accountant as the key coordinator of a big joint venture!. The Brazilians pointed out that the young man was the best possible choice since he was the nephew of the owner. Who could be more trustworthy than that! (Luthans & Doh)

(a)

41.

What is the type of organizational culture in this case?: An American manager responsible for initiating change in a German company, had eventually discovered that his mistake was not having formalized the changes to structure or job descriptions. In the absence of a new organization chart, this type of company was unable to change.

(a)

42.

Potential Problems Associated with Cultural Diversity are Mistrust, Perceptual problems, (preconceived), Inaccurate biase, Miscommunication.

True

False

43.

The advantages of cultural diversity include enhanced creativity, better ideas and decisions, prevention of groupthink, and improved relationships with customers.

True

False

44.

In high-context societies, messages are often highly coded and implicit.

True

False

45.

In low-context societies, messages are explicit, and the speaker says precisely what they mean.

True

False

46.

In low-context societies, messages are often highly coded and implicit

True

False

47.

In high-context societies, messages are explicit, and the speaker says precisely what they mean.

True

False

48.

In… (a) societies, messages are often highly coded and implicit

49.

In … (a) societies, messages are explicit and the speaker says precisely what he/she means.

50.

Communication barriers include language barriers, perceptual barriers, and nonverbal communication barriers

True

False

51.

Nonverbal communication barriers include kinesics, proxemics, chronemics, and chromatics.

True

False

52.

(a) includes kinesics, proxemics, chronemics, and chromatics.

53.

Kinesics refers to communication through body movements and facial expressions, such as eye contact, posture, and gestures.

True

False

54.

… (a) refer to communication through body movements and facial expressions, such as eye contact, posture, and gestures.

55.

Perceptual barriers are evident in advertising messages, with countless blunders occurring when words are misinterpreted.

True

False

56.

… (a) are evident in advertising messages, with countless blunders occurring when words are misinterpreted.

57.

Proxemics is the use of physical space to convey messages.

True

False

58.

In cultures with a monochronic time schedule, tasks are done in a linear fashion.

True

False

59.

In cultures with a polychronic time schedule, people tend to do several things at the same time.

True

False

60.

In culture with a polychronic time schedule, tasks are done in a linear fashion.

True

False

61.

In culture with a monochronic time schedule, people tend to do several things at the same time.

True

False

62.

In cultures with a (a) time schedule, tasks are done in a linear fashion.

63.

In cultures with a … (a) time schedule, people tend to do several things at the same time.

64.

Chromatics is the use of color to communicate messages.

True

False

65.

Name at least one type of communication barrier in this case: "An American businessman gave 4 antique clocks wrapped in white paper to a prospective client in China. However, the words in Mandarin for clock and the number 4 are similar to the word for death, and white is a funeral color in many Asian countries. The symbolism was so powerful that the man lost the deal!" (Luthans & Doh)

(a)

66.

Managerial decision-making is the process of choosing a course of action among alternatives.

True

False

67.

According to Luthans and Doh, when making decisions, the level of managerial involvement in procedures depends on the structure of the subsidiary and the locus of decision-making.

True

False

68.

In centralized organizations, most important decisions are made at the top, and in decentralized organizations, decisions are delegated to operating personnel.

True

False

69.

In decentralized organizations, most important decisions are made at the top, and in centralized organizations, decisions are delegated to operating personnel.

True

False

70.

According to Luthans and Doh, if there are highly competent managers in the host country, we should encourage decentralization.

True

False

71.

According to Luthans and Doh, if there are highly competent managers in the host country, we should encourage centralization.

True

False

72.

"Ringisei” refers to decision-making by consensus in Japan, where decisions can only be accepted or rejected through consensus at every level.

True

False

73.

… (a) refers to decision-making by consensus in Japan, where decisions can only be accepted or rejected through consensus at every level.

74.

According to Luthans & Doh, when making decision, French tend to spend ample time on searching for and evaluating alternatives, and the level of control is quite high.

True

False

75.

According to Luthans & Doh, when making decision, Danes tend to choose options that can be started and implemented quickly, placing less emphasis on control.

True

False

76.

Total Quality Management (TQM) is an organizational strategy and set of techniques designed to deliver high-quality products and services to customers.

True

False

77.

… (a) is an organizational strategy and set of techniques designed to deliver high-quality products and services to customers.

78.

TQM techniques include concurrent engineering/interfunctional teams, rewards and recognition, employee empowerment, and ongoing training to achieve continual improvement (kaizen).

True

False

79.

Concurrent interfunctional teams consist of designers, engineers, production specialists, and customers who work together to develop new products.

True

False

80.

… (a) consist of designers, engineers, production specialists, and customers who work together to develop new products.

81.

According to Luthans and Doh, today, MNCs that adopt a TQM approach are customer-driven. They use TQM techniques to tailor their output to customer needs and require the same approach from their suppliers.

True

False

82.

According to Luthans and Doh, recognition that works well in one country may be ineffective in another. Americans tend to prefer individual recognition, while the Japanese tend to prefer group rewards.

True

False

83.

According to Luthans and Doh, Americans tend to prefer group rewards, while the Japanese tend to prefer individual recognition.

True

False

84.

Home-country nationals are expatriate managers who are citizens of the country where the multinational corporation is headquartered.

True

False

85.

According to Luthans and Doh, there is a trend away from using home-country nationals due to costs and the increasing availability of host-country and third-country nationals.

True

False

86.

Common reasons for using host-country nationals include familiarity with the culture, knowledge of the language, good public relations, and lower costs

True

False

87.

Common reasons for using … (a) include familiarity with the culture, knowledge of the language, good public relations, and lower costs

88.

Third-country nationals are managers who are citizens of countries other than the one in which the multinational corporation (MNC) is headquartered or the country where they are assigned to work.

True

False

89.

… (a) are managers who are citizens of countries other than the one in which the multinational corporation (MNC) is headquartered or the country where they are assigned to work.

90.

Third-country nationals are individuals from a host country or a third country who are assigned to work in the home country.

True

False

91.

Inpatriates are individuals from a host country or a third country who are assigned to work in the home country.

True

False

92.

… (a) are individuals from a host country or a third country who are assigned to work in the home country.

93.

Benefits of inpatriates include developing global core competencies, multilingual and multi-experienced personnel, cost-effectiveness, and the ability to compensate for labor shortages in certain areas.

True

False

94.

Benefits of (a) include developing global core competencies, multilingual and multi-experienced personnel (often referred to as 'global managers' or 'transnational managers'), cost-effectiveness, and the ability to compensate for labor shortages in certain areas.

95.

According to Luthans and Doh, the trend of using inpatriates is decreasing due to costs and the increasing availability of host-country and third-country nationals.

True

False

96.

According to Luthans and Doh, the trend of using inpatriates is increasing because they possess global core competencies

True

False

97.

An ethnocentric multinational corporation (MNC) places home-office personnel in charge of key international management positions.

True

False

98.

An … (a) MNC places home-office personnel in charge of key international management positions.

99.

A polycentric multinational corporation (MNC) places local nationals in key positions and allows these managers to appoint and develop their own teams.

True

False

100.

A … (a) MNC places local nationals in key positions and allows these managers to appoint and develop their own teams.

101.

A regiocentric multinational corporation (MNC) relies on local managers from a specific geographic region to manage operations in and around that area.

True

False

102.

A… (a) MNC relies on local managers from a specific geographic region to manage operations in and around that area.

103.

A geocentric multinational corporation (MNC) seeks to integrate diverse regions through a global approach to decision-making. Assignments are based on qualifications, and all subsidiary managers are regarded as equal to those at headquarters.

True

False

104.

A … (a) MNCseeks to integrate diverse regions through a global approach to decision-making. Assignments are based on qualifications, and all subsidiary managers are regarded as equal to those at headquarters.

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BUSINESS CULTURE TEST BANK

Total questions: 104

Worksheet time: 39mins

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