WorksheetsDay 3 and Day 4 Knowledge check
Total questions: 20
Worksheet time: 11mins
Why to explain stone settings during pitching studded Jewellery?
It helps to customer to know craftsmanship and complexity
To know the reason behind product pricing
Customers to know the effort that goes behind making a beautiful piece of Jewellery
Ensures customers about product strength and durability
Non of the above
What is the Making charges for the 9KT, Solis collection per piece?
5000/Gram
4600/Piece
3500/Peice
As per the Gold rate
Which setting provides maximum visibility for the gemstone while offering a secure hold and light play from top and side?
Bezel Setting
Pave Setting
Gypsy Setting
Channel Setting
Prong Setting
If customer fails to pay every month and on time payment, Will there be any effects ?
Yes, 100% Bouns will not be given to the customer
Any month, any time, the customer can pay the due amount, 100% bonus will be given
Which setting arranges small faceted diamonds together to create the appearance of a flower?
Aquila Setting
Napoli Setting
Grain / Bead Setting
Tension Setting
Select the option which is not a Gemstone setting?
Prong Setting
Composite Setting
Grain Setting
Napoli Setting
None of the above
What are the benefits for you? Making schemes enrollments?
It help to earn 5% incentives per scheme
It helps to build future customers and sales
It helps to build the long term relationships with the brand
It also benefits the customers to have ongoing offers
None of the above
What are the terms and conditions of IIS?
All jewelry can be purchased
ORRA diamond studded, Platinum, solitaires, spiritual collections can be bought
GCGB can't be purchased
Cash refund wont be given in this scheme
What are the importance of the Gem stone's settings?
To put more metal and make some extra money
Settings do play a crucial role in light play
Settings hold diamond/Gemstone firmly in any studded Jewellery
Depending on type, size and number of gemstone(s), different types of settings are used
What is the Target as of now for shceme enrollment?
25% BE ratio
35% BE ratio
4 per Sales executive
30% BE ratio
Select the 5 steps approach to over come sales Objection ?
Listen
Understand
Acknowledge
Respond & Confirm
All the above
In the product knowledge- while decoding the Tag - "TS" & "SN" refers to?
Semi mount and Small Necklace
Tanmaniya and Set Earing
Tanmaniya set and Set necklace
All the above
Select the right key points about Madhumalati Collection that we have to share with all the customers.
Light weight yet heavy look
It is with Modern design/3d design
Perfect for gifting & Self
Flexible EMI option with minimum down payment
None of the above
"D3" code is referring to what Diamond's?
G-H - Color
&
S I - Clarity
J-K - Color
&
S I -Clarity
H-I - Color
&
V S -Clarity
E-F - Color
&
I F -Clarity
What would the deduction charges for pre-maturing the IIS & GIS scheme?
10% of one Installment
& Complete one installment amount
08% of one Installment
& Complete one installment amount
12% of one Installment
& Complete one installment amount
15% of one Installment
& Complete one installment amount
Auto pay can be stopped in between the payments months?
Yes customer can pause
No customer can't pause
Who's your THE BEST friend from this Batch???
What are the Retail Metrics that basically we must be aware of?
Walk-in Vs Coversion
ABV Vs ABS
Google Review
Customer Complaints
All the above
What is the strategy works for High Intent customer?
He just make him to be comfortable in the store
Motivate the customer matching with the same energy
Just attend as normal customer
I don't do such observations
Scheme and Bills cash amount can be collected by visiting customer place?
Yes, before 30 min of the billing
Yes, before 4 hour of the billing
No, We should not collect cash from customer place
Yes, personal account can be given
