WorksheetsUnit 1.03-1.05 Test
Total questions: 30
Worksheet time: 3hrs 30mins
What is the primary source of profits for commercial foodservice segments?
Sale of food and beverage to the public
Donations
Government funding
Membership fees
Which category do the majority of restaurants fall into?
Non-commercial
Commercial
Governmental
Charitable
Which segment is more likely to be found in schools and hospitals?
Commercial
Non-commercial
Retail
Hospitality
Which service type is designed for guests who want the most attentive service and are not in a rush?
Quick Service
Delivery
Full Service
Self-Service
Which of the following restaurant positions is NOT part of the Back of House?
Chef
General Manager
Line Cook
Steward
Sally has worked as a bartender, host, waiter, and is looking to become a general manager of a restaurant. Sally has always worked in which restaurant department?
Back of House
Front of House
Olivia, Isabella, and Ava are having dinner at a new restaurant. The restaurant's menu is designed to be shared, so all of their dishes are brought out and placed in the middle of the table for the women to help themselves. This describes what style of service?
English
Continental
Russian
Tapas
American service is defined by plating food in the kitchen and placing it in front of the correct guest. Why has this become the standard style of service for restaurants?
It is efficient, cost effective, and does not require highly trained wait staff.
Chefs are control freaks.
It makes the dining experience more memorable.
It creates a more relaxed atmosphere.
The primary marketing tool in most restaurants is the...?
decor
menu
manager
service
When designing a menu, which menu concept should be placed in a highly visible area on the menu, because it is inexpensive for the restaurant to produce and popular with guests?
Dogs
Plowhorses
Stars
Puzzles
What is the least expensive mode of transportation?
Air
Bus
Uber
Train
Which of the following is an example of rapid transit?
Speeding to work
Amtrak
Subway system in NYC
Local bus routes
In the United States, who manages airport passenger security?
International Airport Transportation Association
The main connecting cities into which domestic airlines feed flights and provide services to their aircraft, such as catering and maintenance, are called
Hub cities
Capitals
Maintenance cities
Terminals
Which document is valid for international travel around the world?
Driver's License
Visa
Passport
REAL ID
While traveling the east coast of the U.S., a family visits Savannah, Georgia, for the historic homes tour. What type of tourism is this?
Eco
Dark
Sustainable
Heritage
A family travels to Amsterdam, the Netherlands, to visit the Anne Frank House. This is an example of which type of tourism?
Heritage
Dark
Ecotourism
Sustainable
When you visit Barcelona just becase you've always wanted to, this is an example of:
personal motivation
logistical motivation
business pressure
destination marketing
When a destination cannot support the number of visitors, it is called
undertourism.
overtourism.
ecotourism.
sustainable tourism.
Which of the following is NOT an example of the positive impacts of tourism on destination economies?
Increase in number of businesses
Increase in local tax base
Increased unemployment
More skilled and educated workforce
Clubs frequently offer
full convention facilities
exclusivity and social status
lower quality food
limited guest service
A couple enjoys playing golf, lounging by the swimming pool, and socializing. Which type of club should they join?
City
Dining
Yacht
Country
In the hospitality and tourism industry, gaming refers to
gambling and casinos
lottery and bingo
electronic video games
public sweepstakes
A newlywed couple is looking over resort options for their honeymoon. They plan to book a stay at a resort that offers turn-down service, private concierge, and limousine service to & from the airport. What kind of resort is this?
all inclusive
luxury
theme park
casino
What is the primary purpose of a Destination Marketing Organization (DMO)?
sell airline tickets to tourists
manage local restaurants & hotels
promote & market a specific destination to potential visitors
organize international sporting events
An event, attended by industry professionals & businesses, that has companies showcase their products and services to gain clients is called a?
trade show
consumer show
conference
incentive meeting
SMERFs typically hold meetings and conventions on a more limited budget. The acronym stands for Social/Sports, Military, Educational,
Reception & faction
Religious & fraternal
Resource & facility
Religious & faculty
Smithson Inc. set up a 5-day retreat for its top sales personnel at a beach resort. The team is encouraged to bring their families, and the entire retreat will be paid for by Smithson as a reward for work well done. This type of event is a(n)
convention
incentive meeting
bonus
conference
Which is an example of a natural attraction?
the Taj Mahal
the Statue of Liberty
the Grand Canyon
Walt Disney World
Which attraction features rides, shows, food and beverages centered around a specific concept?
Theme Park
National Park
State Park
Amusement Park
