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Unit 1.03-1.05 Test

Total questions: 30

Worksheet time: 3hrs 30mins

Name
Class
Date
1.

What is the primary source of profits for commercial foodservice segments?

a)

Sale of food and beverage to the public

b)

Donations

c)

Government funding

d)

Membership fees

2.

Which category do the majority of restaurants fall into?

a)

Non-commercial

b)

Commercial

c)

Governmental

d)

Charitable

3.

Which segment is more likely to be found in schools and hospitals?

a)

Commercial

b)

Non-commercial

c)

Retail

d)

Hospitality

4.

Which service type is designed for guests who want the most attentive service and are not in a rush?

a)

Quick Service

b)

Delivery

c)

Full Service

d)

Self-Service

5.

Which of the following restaurant positions is NOT part of the Back of House?

a)

Chef

b)

General Manager

c)

Line Cook

d)

Steward

6.

Sally has worked as a bartender, host, waiter, and is looking to become a general manager of a restaurant. Sally has always worked in which restaurant department?

a)

Back of House

b)

Front of House

7.

Olivia, Isabella, and Ava are having dinner at a new restaurant. The restaurant's menu is designed to be shared, so all of their dishes are brought out and placed in the middle of the table for the women to help themselves. This describes what style of service?

a)

English

b)

Continental

c)

Russian

d)

Tapas

8.

American service is defined by plating food in the kitchen and placing it in front of the correct guest. Why has this become the standard style of service for restaurants?

a)

It is efficient, cost effective, and does not require highly trained wait staff.

b)

Chefs are control freaks.

c)

It makes the dining experience more memorable.

d)

It creates a more relaxed atmosphere.

9.

The primary marketing tool in most restaurants is the...?

a)

decor

b)

menu

c)

manager

d)

service

10.

When designing a menu, which menu concept should be placed in a highly visible area on the menu, because it is inexpensive for the restaurant to produce and popular with guests?

a)

Dogs

b)

Plowhorses

c)

Stars

d)

Puzzles

11.

What is the least expensive mode of transportation?

a)

Air

b)

Bus

c)

Uber

d)

Train

12.

Which of the following is an example of rapid transit?

a)

Speeding to work

b)

Amtrak

c)

Subway system in NYC

d)

Local bus routes

13.

In the United States, who manages airport passenger security?

a)
Airline Security Services
b)
Transportation Security Administration (TSA)
c)
Federal Aviation Administration (FAA)
d)

International Airport Transportation Association

14.

The main connecting cities into which domestic airlines feed flights and provide services to their aircraft, such as catering and maintenance, are called

a)

Hub cities

b)

Capitals

c)

Maintenance cities

d)

Terminals

15.

Which document is valid for international travel around the world?

a)

Driver's License

b)

Visa

c)

Passport

d)

REAL ID

16.

While traveling the east coast of the U.S., a family visits Savannah, Georgia, for the historic homes tour. What type of tourism is this?

a)

Eco

b)

Dark

c)

Sustainable

d)

Heritage

17.

A family travels to Amsterdam, the Netherlands, to visit the Anne Frank House. This is an example of which type of tourism?

a)

Heritage

b)

Dark

c)

Ecotourism

d)

Sustainable

18.

When you visit Barcelona just becase you've always wanted to, this is an example of:

a)

personal motivation

b)

logistical motivation

c)

business pressure

d)

destination marketing

19.

When a destination cannot support the number of visitors, it is called

a)

undertourism.

b)

overtourism.

c)

ecotourism.

d)

sustainable tourism.

20.

Which of the following is NOT an example of the positive impacts of tourism on destination economies?

a)

Increase in number of businesses

b)

Increase in local tax base

c)

Increased unemployment

d)

More skilled and educated workforce

21.

Clubs frequently offer

a)

full convention facilities

b)

exclusivity and social status

c)

lower quality food

d)

limited guest service

22.

A couple enjoys playing golf, lounging by the swimming pool, and socializing. Which type of club should they join?

a)

City

b)

Dining

c)

Yacht

d)

Country

23.

In the hospitality and tourism industry, gaming refers to

a)

gambling and casinos

b)

lottery and bingo

c)

electronic video games

d)

public sweepstakes

24.

A newlywed couple is looking over resort options for their honeymoon. They plan to book a stay at a resort that offers turn-down service, private concierge, and limousine service to & from the airport. What kind of resort is this?

a)

all inclusive

b)

luxury

c)

theme park

d)

casino

25.

What is the primary purpose of a Destination Marketing Organization (DMO)?

a)

sell airline tickets to tourists

b)

manage local restaurants & hotels

c)

promote & market a specific destination to potential visitors

d)

organize international sporting events

26.

An event, attended by industry professionals & businesses, that has companies showcase their products and services to gain clients is called a?

a)

trade show

b)

consumer show

c)

conference

d)

incentive meeting

27.

SMERFs typically hold meetings and conventions on a more limited budget. The acronym stands for Social/Sports, Military, Educational,

a)

Reception & faction

b)

Religious & fraternal

c)

Resource & facility

d)

Religious & faculty

28.

Smithson Inc. set up a 5-day retreat for its top sales personnel at a beach resort. The team is encouraged to bring their families, and the entire retreat will be paid for by Smithson as a reward for work well done. This type of event is a(n)

a)

convention

b)

incentive meeting

c)

bonus

d)

conference

29.

Which is an example of a natural attraction?

a)

the Taj Mahal

b)

the Statue of Liberty

c)

the Grand Canyon

d)

Walt Disney World

30.

Which attraction features rides, shows, food and beverages centered around a specific concept?

a)

Theme Park

b)

National Park

c)

State Park

d)

Amusement Park