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BM 1.04-1.06

Total questions: 75

Worksheet time: 3600secs

Name
Class
Date
1.

Which of the following is a true statement about projects:

a)

They rely on traditional management structures.

b)

They create goods, not services.

c)

They are short-term undertakings.

d)

Their processes are more important than their results.

2.

Every project creates a(n)

a)

deliverable

b)

new product

c)

company

d)

advertising plan

3.

Projects are different from business operations because business operations

a)

are special ventures.

b)

are permanent.

c)

use nontraditional management structures.

d)

have a definite beginning and end.

4.

Which of the following is an element of any project:

a)

Technology

b)

Outcome

c)

Natural resources

d)

Board of directors

5.

Which of the following is an example of a project that enhanced an existing product:

a)

The construction of the Empire State Building

b)

A medication that cures a life-threatening illness

c)

A software update for your computer

d)

The sequel to your favorite movie

6.

When the hybrid vehicle was introduced, it was an example of a project that

a)

created new technology.

b)

enhanced an existing project.

c)

created a new product using existing technology.

d)

used entirely new technology.

7.

Which of the following is a true statement regarding project managers:

a)

Anyone with the right skills can be a project manager.

b)

Project managers are usually top-level executives.

c)

Math and computing are the most important skills for project managers.

d)

Project managers are only distantly involved in the project.

8.

The project manager controls what the project will and will not do, known as the project’s

a)

budget

b)

plan

c)

schedule

d)

scope

9.

Which of the following is a true statement regarding a project champion:

a)

S/He is closely involved in the work of the project.

b)

S/He is the same person as the project manager.

c)

S/He can mobilize the necessary resources to get the project done.

d)

S/He is usually a low-ranking employee in the business.

10.

When a hurricane interrupted a business’s new product development, the project team had a plan for getting things back on track. This is an example of how project management

a)

helps businesses evaluate feasibility.

b)

allows employees to adapt to risk.

c)

requires a product champion.

d)

needs strong quality controls.

11.

The three common constraints on a project are scope, budget, and

a)

time

b)

technology

c)

ability

d)

laws

12.

When a project’s scope slowly gets bigger and bigger, it creates a challenge for project managers known as

a)

project creep.

b)

resource deficiency.

c)

communication gap.

d)

budget overage.

13.

Which of the following documents is drafted in the initiation stage of project management:

a)

Lessons-learned document

b)

Risk analysis

c)

Work breakdown structure

d)

Statement of work

14.

A project is officially authorized to begin by the

a)

registration documents.

b)

Initiation Papers.

c)

project charter.

d)

statement of work.

15.

Which of the following documents is drafted in the planning stage of project management:

a)

Project charter

b)

Statement of work

c)

Lessons-learned document

d)

Work breakdown structure

16.

Rules and regulations for keeping a project on track are known as

a)

governance mechanisms.

b)

project laws.

c)

risk inhibitors.

d)

execution standards.

17.

In which stage of project management does risk analysis take place?

a)

Initiation

b)

Planning

c)

Execution

d)

Closing

18.

In which stage of project management does the actual work of the project take place?

a)

Monitoring and controlling

b)

Planning

c)

Execution

d)

Closing

19.

In which stage of project management is the product delivered?

a)

Initiation

b)

Planning

c)

Monitoring and controlling

d)

Closing

20.

Which of the following is a benefit of using project management software:

a)

Improved efficiency

b)

Less need for management

c)

Smaller project team size

d)

Better governance mechanisms

21.

What project management stage involves determining when project tasks should be performed?

a)

evaluating

b)

monitoring

c)

processing

d)

scheduling

22.

Which is an element of any project?

a)

inventory

b)

outcome

c)

regulations

d)

technology

23.

What document is drafted in the planning stage of project management?

a)

project charter

b)

lessons learned

c)

statement of work (SOW)

d)

work breakdown structure (WBS)

24.

What document is drafted in the initiation stage of project management?

a)

risk analysis

b)

lessons learned

c)

statement of work (SOW)

d)

work breakdown structure (WBS_

25.

What project management stage involves determining whether a project is feasible?

a)

closing

b)

evaluating

c)

initiation

d)

processing

26.

One of the most important aspects of project management involves:

a)

setting goals

b)

buying supplies

c)

training employees

d)

identifying mistakes

27.

A project is officially authorized to begin by the:

a)

project charter

b)

initiation process

c)

statement of work (SOW)

d)

registration documents

28.

What are rules and regulations for keeping a project on track?

a)

design laws

b)

risk inhibitors

c)

execution standards

d)

governance mechanisms

29.

What is the primary purpose of a project charter in project management?

a)

To outline the project budget

b)

To authorize the project officially

c)

To list the project team members

d)

To define the project timeline

30.

Which stage of project management involves tracking the project's progress and performance?

a)

Initiation

b)

Execution

c)

Monitoring and controlling

d)

Closing

31.

Business use organizational design to structure their:

a)

people, information, and technology

b)

people, information, and competitors

c)

information, technology, and competitors

d)

technology, people, and competitor

32.

Because of a business’s organizational design, its employees are able to work together to come up with a brand-new product. The business’s employees are engaged in:

a)

division of labor.

b)

competition.

c)

authority.

d)

innovation.

33.

A well-planned organizational design helps a business to better compete because.....

a)

competitors don’t have organizational structures.

b)

it cuts down on communication.

c)

the business is more productive.

d)

the business has more money.

34.

The saying “form follows function” indicates that organizational design must fit with

organizational.....

a)

image

b)

objectives

c)

facilities

d)

income

35.

Mason is the vice president of marketing at his company. He directly supervises everyone

who works in the department. Mason has __________ authority.

a)

functional

b)

divisional

c)

line

d)

staff

36.

Keri works as a public relations consultant for a large corporation. She reviews issues and makes recommendations to managers. Keri has __________ authority.

a)

functional

b)

divisional

c)

line

d)

staff

37.

Nathan is a project manager in charge of four other employees. He has divided up responsibilities and assigned them to specific team members to work on. This is known as

a)

delegation

b)

innovation

c)

unity of command

d)

the scalar principle.

38.

At a hair salon, one employee washes customers’ hair, another employee cuts it, and another dries and styles it. This allows the employees to make the most efficient use of their time and

illustrates an organizational principle known as

a)

span of control

b)

division of labor

c)

authority

d)

innovation

39.

A business creates an organizational design in which no employee has to report to more than one manager at a time. This is following an organizational principle called

a)

unity of command

b)

the scalar principle

c)

span of control

d)

line authority

40.

Which principle of organizational design states that authority should flow in a clear, unbroken line from the top of an organization to the bottom?

a)

Span of control

b)

Staff authority

c)

Responsibility

d)

Scalar principle

41.

Which of the following terms refers to the flow of authority within an organization:

a)

Division of labor

b)

Functional structure

c)

Chain of command

d)

Innovation

42.

Steve manages employees who are highly skilled and need little supervision. Therefore, he can supervise quite a few employees at once. Steve’s span of control is

a)

open

b)

wide

c)

narrow

d)

tight

43.

Brynn manages employees who are new on the job and need quite a bit of supervision.

Therefore, she can only supervise a few employees at once. Brynn’s span of control is

a)

open

b)

wide

c)

narrow

d)

tight

44.

Which of the following describes the functional organizational structure:

a)

It includes traditional departments, such as sales and marketing.

b)

It is separated by divisions, such as product or process.

c)

It is a combination of two other organizational structures.

d)

It is the newest organizational structure being used.

45.

Which of the following is a benefit of using the functional organizational structure:

a)

It encourages creativity.

b)

It’s more flexible than other structures.

c)

It creates narrow perspectives for managers.

d)

It reduces the duplication of certain activities.

46.

Which of the following is a common way for a divisional organizational structure to be broken down:

a)

By manager

b)

By territory

c)

By function

d)

By job type

47.

A manufacturing company is well-suited for a divisional organizational structure broken down by

a)

job function

b)

customer type.

c)

product

d)

process

48.

A banking institution is well-suited for a divisional organizational structure broken down by

a)

job function

b)

customer type.

c)

product

d)

process

49.

Which of the following is an advantage of using the divisional organizational structure:

a)

It’s unpredictable in nature.

b)

It balances conflicting organizational objectives.

c)

It can create better customer experiences.

d)

It can encourage competition.

50.

Which of the following is a disadvantage of using the divisional organizational structure:

a)

Support staff may not have a permanent “home.”

b)

It’s less flexible than the functional structure.

c)

Its focus is too specific.

d)

It violates the unity of command principle.

51.

Which of the following describes the matrix organizational structure:

a)

It includes only traditional departments, such as sales and marketing.

b)

It is separated by product lines.

c)

It is a combination of two other organizational structures.

d)

It is the oldest organizational structure being used.

52.

Which of the following is a true statement about the matrix organizational structure:

a)

It lacks flexibility.

b)

It includes only line authority.

c)

It gives managers a wide span of control.

d)

It is useful for most types of organizations.

53.

Which of the following is an advantage of the matrix organizational structure:

a)

It makes good use of organizational resources.

b)

It is inexpensive to implement.

c)

It speeds up decision-making.

d)

It reduces the duplication of certain activities.

54.

Which of the following is a disadvantage of the matrix organizational structure:

a)

It makes the organization less competitive.

b)

It violates the unity of command principle.

c)

It cannot balance conflicting organizational objectives.

d)

It lacks flexibility.

55.

The amount of teamwork included in an organizational design is often referred to as

a)

division of labor

b)

delegation

c)

staff authority

d)

lateral relations

56.
Jill’s company just took on a new project, and she knows that she needs to decide which staff members will be in charge of each aspect of the project. Jill is
a)
staffing
b)
organizing
c)
planning
d)
controlling
57.
Which of the following tasks would a manager complete when organizing:
a)
Hiring employees
b)
Arranging an office space
c)
Training staff
d)
Writing a marketing plan
58.
A manager worked to streamline the production process and was able to save the company several thousands of dollars. This is an example of how organizing
a)
reduces waste and improves efficiency.
b)
unites company goals with the mission.
c)
increases employee conflict and turnover.
d)
can be improved through communication.
59.
How does organizing provide a sense of security for employees?
a)
They know exactly what is expected of them.
b)
They do not have to duplicate work.
c)
They know how their work supports company goals.
d)
They do not have to report to anyone.
60.
Whenever clients arrive at the Skin Solutions Dermatology office, the receptionists struggle to find their records. Clients fill out multiple forms with the same information, and they wait a long time to be seen by a doctor. Skin Solutions is losing a lot of patients quickly. This is an example of how
a)
organizing reduces the need for customer service.
b)
managers need to create strict organizational structures.
c)
poor organizing damages a company’s reputation.
d)
a lack of organizing leads to employee conflict and turnover.
61.
Organizing can help companies handle issues with __________ so employees know to whom to report and who is responsible for what.
a)
reputation
b)
efficiency
c)
tracking
d)
authority
62.
A company has a goal to launch a new product. After setting this goal, company management needs to
a)
design an organizational chart.
b)
determine the work needed to accomplish it.
c)
assign tasks to different departments.
d)
evaluate the effectiveness of this goal.
63.
When managers are grouping related tasks into departments or teams, they are
a)
instructing employees about how to spend their time.
b)
allocating the company’s resources.
c)
determining the organizational structure.
d)
analyzing the external business environment.
64.
Textronics, Inc. manufactures and sells its computer chips in six countries. It employs over 8,000 people worldwide. Which organizational structure makes the most sense for Textronics, Inc.?
a)
Divisional
b)
Functional
c)
Matrix
d)
Specialized
65.
Nick is the CEO of a business. The vice presidents of marketing, product development, finance, and operations all report to him, and they each have their own teams made up of several employees. This is a __________ structure.
a)
matrix
b)
divisional
c)
functional
d)
specialized
66.
Under what circumstances would a company adopt a matrix organizational structure?
a)
It has offices in several cities.
b)
It frequently uses cross-functional teams.
c)
It has fewer than 50 employees.
d)
It has mostly inexperienced employees.
67.
An organization with a wide span of control usually
a)
does not give managers enough direct reports.
b)
uses a divisional organizational structure.
c)
gives little control to the CEO.
d)
has a lack of middle managers.
68.
Brianna works for a marketing agency, and she is skilled at graphic design. She spends all of her time creating graphics, rather than working on any other aspects of the marketing campaign. Brianna is
a)
allocating resources.
b)
coordinating activities.
c)
an authoritative figure.
d)
a specialized worker.
69.
Which of the following is a benefit of the division of labor:
a)
More direct oversight
b)
Increased efficiency
c)
Teamwork opportunities
d)
Professional development
70.
Mitch’s boss placed him in charge of shipping at his company. Whenever anyone wants to ship a package, they need his approval and oversight. Mitch has
a)
organizing skills.
b)
authority.
c)
divisional control.
d)
specialization.
71.
A chain of command must have unity of command, which means that
a)
authority should flow from the top of the organization down.
b)
employees should only report to one supervisor.
c)
employees should focus on tasks related to one skill.
d)
the company should be organized in functional departments.
72.
Jon is always telling Petra what to do, but Petra doesn’t know whether or not Jon is her superior. Petra’s company needs
a)
to implement the scalar principle.
b)
to adopt division of labor.
c)
to use a divisional structure.
d)
to evaluate the results of organizing.
73.
Larissa tells her employees to spend one-third of their time on sales reports, one-third on answering emails, and one-third on generating new leads. This is an example of which step of the organizing process?
a)
Evaluate results
b)
Group tasks into structures
c)
Delegate authority
d)
Allocate resources
74.
How can managers coordinate employees’ activities?
a)
Tell them what to do.
b)
Give them the equipment they need.
c)
Share organizational charts with them.
d)
Evaluate their results.
75.
Yabbie’s BBQ just hired several new staff members, so it decides to increase the number of managers working at once. This is an example of how
a)
employees’ competence affects organizing decisions.
b)
the size of an organization affects organizing decisions.
c)
organizing must be done before staffing decisions are made.
d)
organizing keeps a business cohesive and coordinated.