WorksheetsChapter 6-7 (ANSWERS MUST BE IN ALL CAPS)
Total questions: 96
Worksheet time: 1hrs 29mins
Also known as the information age
(a)
Defined as a group of interrelated technologies (electronic devices) for accessing, processing, and disseminating information
(a)
Refers to a transformation of culture and social organizations/structures over time.
(a)
A theory which strongly believes that technology shapes the culture, values, and social structures of society
(a)
This theory states that society is changing because of technology
(a)
One of the more outspoken critics of technological determinism is_
(a)
His theory states that society's progression is driven by multiple causes like economics, politics, and education
(a)
He believes that technology produces advancement if one allows it to
(a)
It is the opposite of technological determinism. This theory believes that human plays a vital role in shaping technology rather than technology shaping society.
(a)
This means that technological knowledge is used in the production of capital and machinery.
(a)
He assumes that technological change is not a mere improvement in the technical know-how. It should be preceded by sociological change also, a willingness and desire on the part of community to modify their social, political, and administrative institutions so as to make them fit with the new techniques of production and faster tempo of economic activity.
(a)
He believes that technology can be thought of as the change in the production process of material and human skills_
(a)
Process of technological change
Formulation of scientific principles
Application of these principles to technical problems
Development of technical inventions to the point of commercial exploitation
None of the above
Implies the discovery of new technique_ , while_ is the practical application of this in production for market
Invention, innovation
Innovation, Invention
Both A and B
All of the above
Refers to the activity of electronically buying or selling products and services on online platforms over the internet
(a)
It is also known as online business or e-business.
(a)
Refers to any kind of business or commercial transaction that includes sharing information across the internet
(a)
Focuses on the use of information and communication technology to enable the external activities and relationships of the business with individuals, groups, and other businesses
(a)
Enables the comprehensive digital execution of business processes between suppliers and their costumers via global public and private networks
(a)
This means a comprehensive usage of ICT not only within a business organization, but now through a more seamless linking and cooperation of information and communication systems of all involved business partners
(a)
The following are the constituent attributes of E-commerce
Digitalization of business
Focus on business processes
Usage of global network
New potential and opportunities for cooperation
None
Is the exchange of goods and services between (usually) independent organizations and/or persons supported by a comprehensive usage of powerful ICT systems and a globally standardized network infrastructure
(a)
5 Cs of E-commerce
Customer
Content
Commerce
Community
Collaboration
Also known as m-Commerce
(a)
Involves using wireless handheld devices like cell phones and tablets to conduct commercial transactions online, including the purchase and sale of products, online banking, and paying bills
(a)
A process through which organizations procure goods and services electronically
(a)
Refers to the use by government agencies of ICT that have the ability to transform relations with citizens, businesses, government employees, and other arms of government in the delivery of services
(a)
An approach to democracy which emphasizes equity, fairness, and inclusion
(a)
Role of the internet (E-commerce)
business enabler
lowered barriers
changed business model
used of online auction site
A type of e-commerce where businesses transact with another businesses
(a)
Manufacturer selling its products to wholesalers, retailers, or other manufacturers is the most common example of_
(a)
A business model that involves selling products and services directly to consumers, rather than to other businesses
(a)
In this model, other consumers are the buyers and sellers of goods.
(a)
This e-commerce business model provides more control over how products and services are priced
C2C
B2B
B2C
B2B2C
An e-commerce business model where companies transact with the government agencies on goods and services
(a)
Through this model, companies can build relationships with agencies through successful bids for contracts
(a)
This business model enables consumers to offer their goods and services to businesses
(a)
This model allows companies to bypass traditional third-party retailers, giving them greater control over their product distribution and costumer relationships. It also enables them to offer products at lower prices since they are not reliant on a middleman.
(a)
This model involves businesses selling products to other businesses, who then sell the same product to consumers.
(a)
This is the simplest type of e-commerce that lets you set up a storefront and take the customer's money through credit cards.
(a)
The following are the pros of dropshipping_
Low cost to start
low risk
streamline sales
none
The following are the cons of dropshipping_
High competition
Low margins
Inventory syncing
None
An e-commerce businesses that require a lot of investment at the start - you need to manage inventory and stock, keep track of customer orders and shipping information, and invest in the warehouse space itself
(a)
Pros of wholesaling
selling established products
brand familiarity
none
Cons of wholesaling
Product differentiation
Price control
Inventory management
Dealing with supply partners
A business model where you earn a commission or referral fee in exchange for driving customers to make a purchase from your affiliate partner
(a)
Pros of affiliate
Potential for passive income
Opportunity for collaborations
none
Cons of affiliate
Small profits
Requires a network
None
(a) your product is good for those people with a unique idea or a variation of a currently existing idea for a B2C or B2B business model
A product that is created by a manufacturer and sold under the business' name
(a)
A product created by a manufacturer and sold to various retailers under their own brand names_
(a)
Pros of manufacturing or making your own product
lowest cost per unit
more control
agility
none
Cons of manufacturing or making your own products
minimum order quantities
the perils of outsourcing
upfront investment
time-consuming
This business model charges customers a recurring fee- usually monthly or yearly- to access product or service
(a)
Pros of subscriptions
Predictable revenue
More cash on hand
Loyal customers
Easier cross-selling and upselling opportunities
Cons of subscription
High risk of churn
Varied products
Small issues, big problems
none
Is the underlying structure that dictates how your website functions, how data is stored and accessed, and how different components interact with each other
(a)
A good e-commerce architecture ensures your website is
fast
reliable
secure
scalable
The backbone of your online store
(a)
This is the user interface of your website- the layout, design, product pages, shopping cart, and checkout processes
(a)
It includes servers, databases, security measures, and all the applications that power your website
(a)
Your E-commerce architecture also includes how your website connects with other essential services, like payment gateways (e.g., PayPal), shipping providers (e.g., FedEx, UPS), and marketing tools (e.g., email marketing platforms, analytics dashboards).
(a)
The face of your online store, the part that customers directly interact with. It includes everything they see and experience:
(a)
The brains of your operation, handling the logic and processes that make your store work. It is where the “business rules” are implemented.
(a)
Is where all the critical information related to your E-commerce store is stored, organized, and accessed. It includes:
(a)
Is the foundation upon which your entire E-commerce platform is built. It provides the necessary computing resources and network infrastructure. I
(a)
This is the traditional approach where all components of the E-commerce system (presentation layer, business logic, and data layer) are tightly coupled and run as a single application.
(a)
Pros of monolithic architecture
Simpler to develop and deploy initially
Easier to test and debug
Can be cost-effective for smaller businesses
none
Cons of Monolithic architecture
Less flexible and harder to scale as the business grows
Changes to one component can affect the entire system
Can become complex and difficult to maintain over time
none
A type of e-commerce architecture that breaks down the E-commerce system into smaller, independent services that communicate with each other through APIs (Application Programming Interfaces). Each service focuses on a specific business function (e.g., product catalog, order management, payment processing).
(a)
Pros of microservice architecture
Highly scalable and flexible
Easier to update and maintain individual services without affecting others
Allows for faster development cycles and continuous deployment
none
Cons of microservice architecture
More complex to develop and manage initially
Requires careful planning and coordination between services
Can be more expensive to operate
none
A type of e-commerce architecture that decouples the front-end (presentation layer) from the back-end (business logic and data layer). The back-end becomes a set of APIs that deliver content and functionality to any front-end interface (website, mobile app, social media platform, etc.).
(a)
Pros of headless commerce
Unparalleled flexibility in design and user experience
Enables omnichannel commerce by delivering content to various touchpoints
Allows for faster innovation and experimentation with new front-end technologies
none
Cons of headless commerce
More complex to implement and requires strong API management
May require more development effort to build custom front-end experiences
none
This type of e-commerce architecture relies on cloud computing services (like AWS, Google Cloud, or Azure) to host and manage the E-commerce infrastructure.
(a)
Pros of cloud-based architecture
Highly scalable and reliable
Reduced upfront infrastructure costs
Access to a wide range of cloud services (databases, storage, security)
none
Cons of cloud-based architecture
Dependence on the cloud provider
Potential security and compliance concerns
Can be more expensive in the long run for high-traffic websites
none
A web-based, out-of-the-box solution where E-commerce functionalities are managed by a third-party provider. The provider—Shopify, for example— is responsible for maintaining, hosting, and upgrading existing settings.
(a)
Benefits of SaaS E-commerce architecture
Cost-effective
Maintenance-free
none
Drawbacks of SaaS E-commerce architecture
(a)
SHIFTS IN CONSUMER BEHAVIOR
(a)
Social and cultural effects of e-commerce adaptation
(a)
Changes in employment patterns
(a)
Privacy and security concerns
(a)
Influence of e-commerce on Small and Medium Enterprises (SMEs)
(a)
Ethical issues in e-commerce
(a)
Importance of e-commerce ethics
(a)
A form of advertising that uses the internet and digital technologies to connect with customers.
(a)
Digital marketing and traditional marketing share the same ultimate goal: generating product awareness and influencing purchasing decisions to drive sales. The main difference between traditional and digital marketing is that digital marketing uses internet-connected technologies to communicate and engage with targeted audiences.
TRUE
FALSE
IDK
NONE
Types of digital marketing
(a)
Benefits of digital marketing
(a)
DIGITAL MARKETING
(a)
Key performance indicators in digital marketing
(a)
A comprehensive strategy outlining how your company will use digital channels to promote its products and services.
(a)
7 steps to create a digital marketing plan
(a)
