WorksheetsQCI LEAN QUESTIONS AND ANSWER
Total questions: 164
Worksheet time: 1hrs 5mins
What is the correct sequence of doing Kaizen in a manufacturing plant where Kabir is the team leader?
Manual then machine then process
Machine then process
Manual and then machine
Process then machine then manual
One of the main purposes of Taguchi's approach was
To reduce the impact due to input variation
Improve quality in production
Improve product functions
Better quality control
Siya learned about Taguchi's method in her statistics class, which was a name given to an application of
Design of experiments
Process Quality control
Setting specification limits
Corrective action method
In the Quality Engineering approach, Nikita focused on developing
Stable process
Robust production technology
Select better manufacturing technology
Reduce rejections
When the rate of throughput goes up within the existing operating expense at Vanya's bakery, we call this
Efficiency
Productivity
Labour productivity
Gross margin increase
Saisha is working on a project and wants to improve her productivity. She believes that productivity is something that
Takes you faster towards your goal
Increases your output
Increases efficiency
Increases Quality
Rahul believes that productivity measures should drive the increase of
Throughput
Output
Reduces cost
Batch size
Aanya is analyzing the productivity of her bakery. She wants to determine the most appropriate formula for productivity. What should she use?
Throughput/Operating expenses
Sales/ No of workers
Sales/Operating expenses
Inventory turns
What is one of the key aspects of TPS?
It is easy to implement
Requires very little management intervention
Can be used in any production environment
It improves production very quickly
Why do Ishaan and Kiara practice lean principles in their manufacturing project?
To increase flow
To improve efficiency
To increase quality
To improve production quantities
Lean is applicable in repetitive production where
Volumes are low and variety high
High volume production
Where product life cycles are small
Customer satisfaction is very high
Avani's business implemented Lean principles, which had a direct impact on
Cash flow
Profit
ROI
All of these
What is the causal relation between 3M in Aarav's project?
Mura leads Muri leads Muda
Muda leads Muri and Mura
Mura and Muda lead to Muri
Muda leads to Mura leads to Muri
How do Mura and Muri impact the production system?
The variability due to Mura and Muri impacts flow
They cause unplanned loads
They only impact planning
They do not impact output
If a system at Ishika's manufacturing plant has high Mura and Muri
It will need excess capacity to maintain required throughput
Cost of operation will be low
Large safety stock will be needed
Better planning methods will be needed
When Mura and Muri are uncontrolled in Tisha's manufacturing process
The system does not recover from loss of output
Requires management intervention
Shop floor requires better management
Quality of products suffers
In a manufacturing company, Vanya is trying to identify the 7 wastes in their production process. She learns that of all the wastes, one form is considered the worst. Which waste is it?
Correction
Motion
Inventory
Overproduction
In a manufacturing plant, Ishika is trying to find a way to reduce overproduction. Which tool should she consider using?
Kanban system
SMED
5S
7 QC tools
Tara is organizing a school event and wants to eliminate wasteful practices. She learns about different types of Muda. Which type of Muda can be easily removed?
Type 1
Type 2
Type 3
Type 4
Aanya is working in a manufacturing plant and wants to improve the efficiency of her team by reducing unnecessary movements during the assembly process. Which tool will be useful in the elimination of waste of motion?
SMED
SQC
5S
U cell layout
Divya is analyzing the benefits of high OTIF in her logistics company. Which of the following is a benefit of high OTIF?
Reduced shipping costs
Improved supply chain efficiency
Increased customer loyalty
All of the above
Akhil is working on a project to improve the efficiency of his school's recycling program. He believes that by making small, continuous changes, he can enhance the program's effectiveness over time. What is the core idea of Kaizen?
To achieve perfection
To make incremental improvements
To reduce waste
To increase efficiency
Aanya is studying business management and comes across the term VUCA in her coursework. She learns that it is used to describe the challenging environment in which organizations operate today. What does VUCA stand for?
Volatility, Uncertainty, Complexity, Ambiguity
Velocity, Uncertainty, Complexity, Ambition
Volatility, Uncertainty, Change, Ambiguity
Velocity, Uncertainty, Change, Ambiguity
Aashi is leading a team in a rapidly changing market characterized by volatility, uncertainty, complexity, and ambiguity (VUCA). Which of the following is a key skill for Aashi as a leader in this environment?
Rigidity and inflexibility
Agility and adaptability
Resistance to change
Focus on routine tasks
What is demand in lean
which have quantity and code
which have item code, Quantity and Time
which Indicates Quantity
none of the above
Aarush is studying supply chain management and wants to understand its primary goal. He learns that it involves coordinating various activities to ensure that products are delivered to customers efficiently. What is the primary goal of supply chain management?
To reduce costs
To improve quality
To increase efficiency and meet customer demand
To minimize inventory levels
Eshaan is working on a project to improve the efficiency of his company's supply chain. He wants to implement a system that uses technology to share data and coordinate activities among supply chain partners. What is the term for this approach?
Supply chain visibility
Supply chain integration
Supply chain optimization
Supply chain automation
What is lead time
The time it takes to complete a process
The time between ordering and receiving materials
The time between customer order and delivery
The time spent on a specific task
Aashi runs a bakery and has produced too many loaves of bread for the day. What is a consequence of overproduction?
Increased customer satisfaction
Reduced inventory costs
Improved resource utilization
Excess inventory and waste
What is the impact of overproduction on the environment?
Reduced waste
Increased recycling
Conservation of resources
Excess waste and resource consumption
Ishika is planning a community event for her school. What is the primary purpose of planning?
To ensure execution
To identify goals and objectives
To allocate resources
To monitor progress
In a school project, Sneha and Ishaan are tasked with evaluating the quality of their team's performance. What is the primary purpose of quality measures?
To evaluate performance
To improve processes
To reduce costs
To increase productivity
In a manufacturing plant, Ishika is trying to implement a new process to minimize the time it takes to set up machines for different production runs. What is this technique called?
A lean manufacturing technique to reduce setup times
A quality control methodology
A supply chain management tool
A production scheduling system
In a manufacturing plant, Kabir is tasked with improving the efficiency of the production line. He decides to calculate OEE to better understand how well the equipment is performing.
To identify equipment failures
To optimize production scheduling
To evaluate equipment performance and identify areas for improvement
To reduce maintenance costs
Asher is trying to improve the efficiency of his factory's production line. Which of the following is a key principle for optimizing the flow of materials?
Push production
Pull production
Daily production
Batch production
In a busy restaurant, Aditi notices that the kitchen staff uses visual signals to indicate when they need more ingredients to prepare dishes. What is the term for these visual signals used to trigger material replenishment?
Kanban
Standardized work
Heijunka
Kaizen
In a manufacturing company, Krish is tasked with implementing Heijunka to optimize their production process. What is the primary goal of Heijunka?
To reduce inventory levels
To improve production efficiency
To level production volume and mix
To increase product variety
Ria is working in a manufacturing plant where they implement Jidoka principles. What is the benefit of Jidoka?
Increased efficiency
Improved quality
Reduced labor costs
Enhanced human-machine collaboration
In a manufacturing plant, Arjun notices that the production schedules are not consistent, leading to some days with too much work and others with too little. Which of the following is an example of "Mura"?
Producing defective products
Overproducing items
Uneven production schedules
Inefficient use of resources
In a busy manufacturing plant, Kavya noticed that the workers were often pushed to their limits, leading to exhaustion and mistakes. Which of the following is a consequence of "Muri"?
Reduced productivity
Increased quality
Improved safety
Decreased employee morale
Siya is working on a project to streamline the production process at her company. What is the purpose of a Value Stream Map (VSM)?
To identify waste
To improve efficiency
To increase productivity
To visualize the flow of value
Aarav is running a bakery and notices that he is producing more pastries than he can sell each day. What is an example of Overproduction waste?
Producing more than what is needed
Producing less than what is needed
Producing just in time
Producing with defects
Arnav is analyzing the cash flow of his new café. What is cash flow velocity?
The speed at which cash flows into a business
The speed at which cash flows out of a business
The rate at which cash is generated and used within a business
The amount of cash held by a business
What happens to ROI when cash velocity increases?
It decreases
It remains the same
It increases
It becomes irrelevant
Akhil is trying to determine the optimal batch size for his bakery to ensure that he meets customer demand without overproducing. What is the purpose of determining batch size?
To minimize production costs
To maximize production efficiency
To optimize inventory levels
To balance production capacity and demand
Naira is working on a project that requires her to assess the production capabilities of her team. What is the primary purpose of Rough Cut Capacity Planning (RCCP) in this context?
Detailed scheduling
Resource allocation
High-level capacity feasibility assessment
Demand forecasting
Tisha is studying the production process of a factory and learns about the four elements of throughput time. What are they?
Transportation, Processing, Inspection, and Delay
Production, Quality, Logistics, and Inventory
Supply, Manufacturing, Delivery, and Returns
Design, Testing, Packaging, and Shipping
In a manufacturing company, Neha is trying to identify different types of waste in their production process. She learns about Type Two Muda, which refers to certain activities that are not adding value but are still part of the process. What is Type Two Muda?
Non-value-added activities that are necessary for the process
Value-added activities that are essential for the process
Non-value-added activities that can be eliminated immediately
Activities that are unnecessary and can be eliminated
Sneha is managing a warehouse for a clothing company. What are the consequences of overproduction waste?
Increased inventory costs, excess storage needs, and potential obsolescence
Decreased inventory costs, reduced storage needs, and improved quality
Improved customer satisfaction, increased sales, and reduced lead times
Reduced production costs, improved efficiency, and enhanced quality
Nikita is analyzing the production process at her factory. She wants to monitor the processes over time to correct deviations and prevent defects. Which 7 QC Tool should she use?
Control Chart
Histogram
Scatter Diagram
Pareto Diagram
What is the main intent of Poka-Yoke
Error-proofing
Quick processing
Better Quality
Visual control
Poka -Yoke is the practice that helps in
Zero defect approach
Six sigma
SQC
Quality control
Poka Yoke provides
Judgement inspection
Informative inspection
Zero inspection
No inspection
Statistical Quality control techniques provides
Judgement inspection
Informative inspection
Process control capability
Remove inspection
What is the purpose of VSM
To identify waste
To add value
To create value
To do load levelling
Value is created during
Manufacturing
Inspection
Waiting
All of the above
VATI classification uses the point of view of
Flow of material
Plant layout
Size of production facility
Product manufacturing capability
If divergence is dominant
V Plant
A Plant
T Plant
I Plant
If convergence is dominant
A Plant
T Plant
V Plant
I Plant
If both convergence and divergence
T Plant
A Plant
V Plant
I Plant
I neither convergence nor divergence
I Plant
A Plant
T Plant
V Plant
Finished good inventory is high in
V Plant
A Plant
T Plant
I Plant
The technique to reduce setup change time is
Quick change over technique
Single minute exchange of die
Total presventive maintenance
Total Quality control
In SMED One of the key steps in separation of
Internal setups and external setups
Designing special tools
Automation
Designing multipurpose tools
External setup means
Work done while machine is operating
Work done outside the factory
Machine is scheduled for change over
Work done externally when machine is stopped
SMED says eliminate
Rework
Adjustments
Setups
Keeping spares
SMED conceptual stage which comes earliest
Streamlining external seup operation
Converting internal to external setups
Separating internal and external setups
Performing system checks
SMED strives to standardise
Form
Function
Size
Weight
Andon means
Automatic stopping machine
Visual control
Quality control
Auto loading
Why is Andon used
To identify machine status from distance
To identify if the machine is working
To identify if the worker at the machine
None of the above
One of the main use of Andon is to
Signal when there is a problem
Call the manager
To notify material shortage
None of the above
What is the purpose of DWM
Policy deployment in shop floor
Improving 5S
Motivating employees
Quality management
Andon can be specially designed to intimating
Break down
Quality issues
Setup progress
All of the above
DWM is a tool for improving in shop floor is
Quality
Communication
House keeping
Attendance
On shop floor DWM reduces
Management time
Rejection
Setup time
Break down
DWM is a practice which allows
Self governing on shop floor
The shop floor to know what management wants
Cost reduction
Supervisor to control better
DWM should improve
Visual control
Employee involvement
Delivery performance
All of the above
This is Distinguishing between necessary and unnecessary things and getting rid of what you do not need.
Sort
Sustain
Standardize
Set in order
What is the English equivalent of the Japanese word ‘Seiton’?
Sorting out
Systematic arrangement
Standardizing
Self-discipline
What is the English equivalent of the Japanese word ‘Seiso’?
Sorting out
Systematic arrangement
Scrub, shine, sweep
Self-discipline
What are the 5 phases of 5S?
Shine, Shut-Up, Sustain, Sort, Standardize
Sustain, Sort, Standardize, Sushi mi, Shine
Sort, Set in order, Shine, Standardize, Sustain
Sort, Sustain, Sushi, Shine, Standardize
Shine, Standardize, Sustain, Set-In-Order, Salami
Which of these benefits of 5S are of value to your company?
Improved employee morale
Improved safety
Increased productivity
Increased profitability
All of the above
What is the best description of Value Adding Activity?
Activity that adds value to the product in the eyes of customer
Activity that adds value to the product in the eyes of manufacturer
Activity that requires valuable resources
All the above
VSM is a lean tool and its main purpose is
Reducing tool change and toll setting time
Understanding the process ( Material and information flows) and improving
Implementing 5S to improve workplace
Reduce rejection
Which diagram is NOT a part of value stream mapping?
Current state drawing
Future state drawing
Process flow diagram
Implementation plan
Which letter from a VATI analysis would most likely represent the flow of material through the production process of manufacturing an orbital satellite?
A Plant
I Plant
V Plant
T Plant
Which tool is also known as 80-20 Rule
Histogram
Pareto diagram
Cause and effect diagram
Scatter diagram
The cost rework in a product Quality cost system is categorized as
Internal failure cost
Prevention cost
External failure cost
Appraisal costs
Cost of Quality is given by costs of
Prevention + Appraisals
Internal failure + external failure
Prevention + Appraisals + Internal failure + External failure
Appraisals + Internal failure
Two variables, x and y, are related. Variable x increases or decreases with y. Which of the following tools could best be used to graphically show this relationship?
Histogram
Control Charts
Pareto diagram
Scatter Plot
Which tool recognizes the relationship between potential causes and an effect or a problem.
Flow chart
Fish bore diagram
Pareto chart
Histogram
Types of Poka Yoke are
Warning type
Controlling type
Both A and B
None of the above
In Lean Terminology, what does Waste mean?
Part of any activity which is inevitable
Part of activity when operator is idle
Rejection of material because of quality related problems
Anything in the process that does not add value from the customer's perspective.
Fish bone diagram is also known as
Ishikawa diagram
Cause and effect diagram
Both A and B
None of the above
The tool used to show movement of product is:
Histogram
Control chart
Process flow chart
Scatter diagram
Pareto diagram is named after ________
Vilfredo Pareto
William Deming
Joseph Juran
Philip Crosby
Who formalized the concept of Poka-yoke?
Dr. Shigeo Shingo
Deming
Crosby
Juran
Which of the following is considered value-added work, rather than waste
Carrying the part to painting area.
Painting part
Repairing defective part
All the above
From The 7 QC tools which is to investigate the correlation of data?
Scatter Diagram
Check Sheet
Cause and Effect Diagram
Histogram
What do Yokeru and Poka mean respectively?
Avoid, inadvertent errors
Inadvertent errors, avoid
Inadvertent mistakes, avoid
Inadvertent errors, inadvertent mistakes
What is the primary focus of Lean manufacturing?
Minimizing waste
Enhancing employee satisfaction
Maximizing production speed
Increasing product variety
Which of the following is a key principle of Just-In-Time (JIT) production?
Standardizing processes
Producing in large batches
Reducing lead times
Increasing inventory levels
What is the main purpose of a value stream map?
To manage supplier relationships
To calculate production costs
To track employee performance
To visualize the flow of materials and information
Which of the following are NOT examples of Poka Yoke (mistake proofing)?
Elevator doors sensing when someone is in the doorway to prevent people from getting crushed.
Machine guards prevent people from reaching into dangerous machinery.
Designing of 3 pin electrical plug to prevent wrong connection
Operators following safety standards
MSME Competitive (Lean) Scheme is having two phases. Phase 1 is mainly focusing on For Manufacturing MSMEs. Phase 2 focuses on Inclusion of Service Sector MSMEs*
TRUE
FALSE
Not any
UDYAM Registration is a not a must requirement for registering under MSME Competitive (Lean) Scheme *
TRUE
FALSE
Under MSME Competitive (Lean) scheme all type of industries can be registered
TRUE
FALSE
Under MSME Competitive (Lean) scheme only MSMEs can be registered.*
TRUE
FALSE
Participation in MSME Competitive (Lean) scheme does not affect the profitability of the MSME*
TRUE
FALSE
The objective of the MSME Competitive (Lean) scheme is to enhance the Domestic and Global Competitiveness of MSMEs through the application of various Lean Techniques and Tools
TRUE
FALSE
MSME Competitive (Lean) Scheme can be attained in three Levels after registering and taking the Lean Pledge
TRUE
FALSE
MSME Competitive (Lean) Scheme have three levels, Level 1: BASIC, Level 2: INTERMEDIATE and Level 3: ADVANCED
TRUE
FALSE
MSME Competitive (Lean) Scheme have two levels LEAN, Level 1: BASIC, Level 2: and INTERMEDIATE
TRUE
FALSE
In MSME Competitive (Lean) Scheme, Level 1: BASIC is implemented through self On Line Learning
TRUE
FALSE
MSME Competitive (Lean) scheme results in
Reduction in Rejection
Optimization of Space in shop floor
Work place Safety
All of above
MSME Competitive (Lean) scheme results in
Reduction in Rejection
Securing environmental clearances from central and state governments
Reduction in accidents on city roads
All of above
MSME Competitive (Lean) scheme results in
Customer satisfaction
Knowledge and skill set of employees
Innovative work culture
All of above
MSME Competitive (Lean) Scheme have
Two levels LEAN, Level 1: BASIC, Level 2: INTERMEDIATE
Three levels, Level 1: BASIC, Level 2: and INTERMEDIATE and Level 3: ADVANCED
One level: BASIC
Four levels, Level 1: BASIC, Level 2: INTERMEDIATE Level 3: ADVANCED Level 4: SUPER ADVANCED
In MSME Competitive (Lean) scheme following companies can be registered
Micro MSMEs
Small MSMEs
Medium MSMEs
All of above
What are the major reason(s) the Japanese place such a high emphasis on housekeeping items in the 5S approach?
I. They figure that workplace organization and manufacturing are inseparable
II. They recognize that workplace organization must precede other high levels of performance
III. The Japanese tend to be a nation of tidy people
a. I only
b. I and II only
c. II and III only
d. I, II and III
I,II,III
The visual factory would be supported to the greatest extent by:
I. Muda
II. Kanban
III. Gemba IV. 5S
a. I and II
b. II and III
c. II and IV
d. lll and IV
Considering that all of the following terms have benefits, which would LEAST likely ailed product quality?
Muda
5S
Lean Manufacturing
Total Productive Maintenance
Standard work relies most heavily on which three tools?
I. Visual factory
II. 5S
III. Kanban
IV. EWMA (Exponentially Weighted Moving Average)
a. I, II and Ill
b. I, II and IV
c. I, lll and IV
d. II, III and IV
Overproduction, scrap, waiting, and excess motion are all forms of:
TPM
Muda
Kanban
CFM
The tool/technique most widely used by a number of automotive manufactures that supply products to Toyota on demand is called
Kanban
Muda
Poka-yoke
An Andon board
Which of the following Japanese techniques is most clearly identified with small incremental change?
Kaizen
Kanban
Poka-yoke
5S strategy
Goldratt's theory of constraints deals with money in relationship to three fundamental measurements for evaluating a system. Align the following measures with their monetary equivalents.
I - C, II - B, Ill - A
I - B, II - A, Ill - C
I - A, II - B, Ill - C
I- B, II - C, Ill - A
Which of the following are goals of TOC?
I. Increased throughput
II. Reduced inventory
III. Reduced operating expenses
IV. Capacity balanced with demand
I, II and III only
I, II and IV only
II, Ill and IV only
I, II, III and IV
Listed below are the seven most widely recognized forms of Muda or non-value added activities.
I. Overproduction
II. Inventory
III. Repair/reject
IV Motion
V. Processing
VI. Waiting
VII. Transport
Which two of the above are least likely to result in poor product quality?
I and II only
III and V only
IV and VI only
VI arid VII only
If one were to characterize the ground breaking work of Womack, in introducing the term Lean Production to the Western world, in one word, that word would be:
Muda
Distance
Value
Rhythm
Identify a non-value added activity that would be considered a form of processing Muda:
Any and all forms of transportation
An ergonomically sound workplace
Reshaping a product due to poor dies
Producing exact quantity needed by the customer
Which of the following conditions are driving companies to adopt a lean approach?
I. Higher performance requirements
II. Eliminating waste from the process
III. Reducing total costs
IV. Increasing capacity
I and IV only
II and III only
I, II and IV only
I, II, III and IV
When the term pull is used in lean thinking. Who is ultimately doing the pulling?
Downstream operations
The Takt Time
The Customer
The Cycle Time
Which of the following would be a device associated with the visual factory?
Standard work
Andon board
Queue time
Work cell
What is the best definition of takt time?
It is a calculated time element that equals customer demand
It is the speed at which parts must be manufactured in order to satisfy the Demand
It is the heartbeat of any Lean System
It is the application of Kaizen to continuous flow Manufacturing
Lean Tenets and techniques that best compliment the visual factory concept are:
I. Kanban III. 5 -Whys
II. Poka-yoke IV. 5 - S's
I, II, and III only
I, Ill, and IV only
I, II, and IV only
II, III, and IV only
One would say that the Kanban method would be most closely associated with
The elimination of non-value added activities in the process
The development of a future state process stream map
Making problems visible in a process, thus clarifying targets for improvement
The control of material flow
Poka-yoke uses a number of devices to mistake proof a process. Which of the following would least likely be included?
Fixture templates
Electric switches
Buzzer or light signals
Self-check inspections
Just in time (JIT) is collectively characterized by:
I. Producing the right items
II. Delivering the right items
Ill. In the right amounts
IV. At the right time
I and III only
I, II and IV only
II and III only
I, II, Ill and IV
In the SMED system what is the real meaning of the single minute concept?
That dies will be exchanged in 1 minute or less
That dies will be exchanged in less than 5 minutes
That dies will be exchanged in less than 10 minutes
That dies will be exchanged in less than 15 minutes
Lean thinking advocates that "up-stream" activity should create a "pull" effect, not a "push" effect
TRUE
FALSE
Lean thinking advocates that decision making should be elevated to the highest levels of an organization
TRUE
FALSE
Lean thinking is concerned with the elimination of non-value added activity.
TRUE
FALSE
Root cause analysis is not related to PokaYoke.
TRUE
FALSE
A PokaYoke system is closely related to mistake-proofing and defect prevention
TRUE
FALSE
A core belief underlying PokaYoke is: When people work together, zero defects is possible
TRUE
FALSE
Theory holds that if the 6S system is properly implemented, quality will naturally improve
TRUE
FALSE
The 6S system is partly based on the benefits of sound "housekeeping" principles
TRUE
FALSE
The 6S system involves sorting, straightening, scrubbing, safety, standardizing, and sustaining.
TRUE
FALSE
The concept of "complexity" is directly related to the 7W approach
TRUE
FALSE
The 7W approach is concerned with waste
TRUE
FALSE
The idea of "overproduction" is not a part of the 7W approach to improvement
TRUE
FALSE
The 6Ms are major "families" of possible causation
TRUE
FALSE
The 6M approach to problem solving can be enabled by using a fishbone diagram
TRUE
FALSE
The 6M approach is based on the analysis of process capability data
TRUE
FALSE
The Material, Methods, Machines, Manpower, Management focused approach to problem solving can be enabled by using a fishbone diagram
TRUE
FALSE
The 3Ms - Muda, Mura, Muri approach is based on the analysis of process capability data
TRUE
FALSE
Which of these is an advantage of single piece flow over batch processing?
It cuts the elapsed time between customer’s order and shipment of the order
It reduces inventory, labor energy and space required by batch and queue processing
It enables detection of quality problems early in the process
All of the above
In a fishbone cause and effect diagram, what does the central spine represent?
Secondary causes
Major cause
Major effect
None of the above
Which of the following statements is FALSE?
Kaizen is focused on small improvements as a result of ongoing efforts and innovation is focused on large, dramatic improvements as a result of big changes
Kaizen is a continuous process while Innovation is intermittent
Kaizen follows an approach of collectivism while Innovation has an approach of individualism
Change through Kaizen is volatile while change through innovation is gradual and constant
Which of the following is NOT a safety PPE (Personal Protective Equipment) in a manufacturing MSME?
Safety Helmet
Safety goggles
Safety shoes
Safety Horn
Which of the following is the focus of statistical process control?
Determining the efficiency of an operations system
Measuring the amount of re-work required to rectify faulty goods
Identifying the security needs of an operations system
Measuring and controlling process variations
Cause and Effect Diagram is known as
Ishikawa Diagram
4-M
Affinity Diagram
None of the above
One of the purposes of using a fishbone diagram is to:
Separate a problem into smaller components
Identify and classify sources of variations into major groups
Define the problem in sequential order
Show the relationship between parameters
