WorksheetsJLB 12223 CHAPTER 5.SEGEMENTATION
Total questions: 70
Worksheet time: 45mins
________ can be a poor predictor of a person's health, work or family status, needs, or buying power.
Occupation
Education
Ethnicity
Religion
Age
________ segmentation divides the market into segments based on variables such as age, life-cycle stage, gender, income, occupation, education, religion, ethnicity, and generation.
Geographic
Benefit
Occasion
Psychographic
Demographic
Marketers who use ________ often segment their markets by consumer lifestyles and base their marketing strategies on lifestyle appeals.
demographic segmentation
geographic segmentation
benefit segmentation
psychographic segmentation
occasion segmentation
Which of the following variables are the most popular for marketers to use in segmenting customer groups?
ethical
psychographic
demographic
behavioral
geographic
Which of the following refers to a behavioral segmentation variable that involves segmenting markets into nonusers, ex-users, potential users, first-time users, and regular users of a product?
user status
usage rates
gender status
income status
loyalty status
These are the reasons why Marketers can't appeal to the same buyers EXCEPT;
buyers are too numerous.
buyers are too widely scattered.
buyers have different needs and preferences.
buyers have same personalities and lifestyles.
'A set of buyers sharing common needs or characteristics that the company decides to serve’. This statement refers to______.
market
target market
consumer
consumer behaviour
'The set of all actual and potential buyers of a product or service’. This statement refers to _______.
market
target market
marketers
consumer behaviour
A business will offer the same products to all consumers and promote them in almost the same way. This refers to>>>>.
mass Marketing
niche marketing
concentrated marketing
__________ involves marketer aiming product at a particular, often tiny, segment of a market.
Mass marketing
Niche marketing
Undifferentiated marketing
“The act of dividing the markets into specific groups of consumers/buyers who share common needs and who might require separate products/and or marketing mixes”. This is the definition of _____.
segmentation
targeting
positioning
demographic
“The act of developing measures of segment and selecting one or more of the market segments to enter” is the definition of _____.
segmentation
targeting
positioning
demographic
“The act of designing an offer so that it occupies a distinct and valued place in the minds of the target customers” is the definition of _______.
segmentation
targeting
positioning
demographic
Geographical segmentation is dividing a market into different units such as ____________.
age, gender and income
race, religion and family status
states, regions and cities
user status, usage rate and loyalty status.
“The act of designing an offer so that it occupies a distinct and valued place in the minds of the target customers” is the definition of _______.
segmentation
targeting
positioning
demographic
These are the bases of demographic segmentation, EXCEPT _______.
density
gender
occupation
family characteristics
Segmenting the market based on the consumers' economic situation is also known as _________ segmentation.
loyalty status
income
gender
usage rate
___________ segmentation is the process of dividing a market of potential buyers into different groups of people with similar ways of living.
lifestyle
personality
demographic
behavioural
__________ segmentation divides buyers into groups based on their knowledge, attitudes, uses or responses to a product.
Geographic
Demographic
Psychographic
Behavioural
To segment consumers based on user status, marketers will divide the consumers into these categories.
Light, medium and heavy product users.
Loyal, somewhat loyal and not loyal.
Nonusers, ex-users, potential users, first time users, and regular users of the product
To segment consumers based on usage rate, marketers will divide the consumers into these categories.
Light, medium and heavy product users.
Loyal, somewhat loyal and not loyal.
Nonusers, ex-users, potential users, first time users, and regular users of the product
Select all the factors that is important in evaluating market segments.
Current segment size and growth potential.
Product availability.
Segment attractiveness.
Company objectives and resources.
Select all the factors that is important in evaluating market segments.
Current segment size and growth potential.
Product availability.
Segment attractiveness.
Company objectives and resources.
What is differentiated marketing?
aim products at most sections of the market
different products are targeted to different groups of people
focuses on certain section of a market
focuses on individual and local marketing
What is micro marketing?
aim products at most sections of the market
different products are targeted to different groups of people
focuses on certain section of a market
focuses on individual and local marketing
_____________ is tailoring products and marketing programmes to the needs and preferences of individual customers.
Local marketing
Individual marketing
Micro marketing
Niche marketing
Which of these statements reflects positioning strategy of product differentiation?
Brands can be differentiated on features, performance, or style and design.
Through speedy, convenient or careful delivery
Hiring and training better people than their competitors
Convey product’s distinctive benefits and positioning.
Which of these statements reflects positioning strategy of service differentiation?
Brands can be differentiated on features, performance, or style and design.
Through speedy, convenient or careful delivery
Hiring and training better people than their competitors
Convey product’s distinctive benefits and positioning.
Which of these statements reflects positioning strategy of service differentiation?
Brands can be differentiated on features, performance, or style and design.
Through speedy, convenient or careful delivery
Hiring and training better people than their competitors
Convey product’s distinctive benefits and positioning.
Which of these statements reflects positioning strategy of service differentiation?
Brands can be differentiated on features, performance, or style and design.
Through speedy, convenient or careful delivery
Hiring and training better people than their competitors
Convey product’s distinctive benefits and positioning.
Which of these statements reflects positioning strategy of people differentiation?
Brands can be differentiated on features, performance, or style and design.
Through speedy, convenient or careful delivery
Hiring and training better people than their competitors
Convey product’s distinctive benefits and positioning.
The process of dividing a market of potential customers into groups based on different characteristics is called
Market Segmentation
Market Analysis
Demographics
Consumer identification
The term "Demographics" refers to
Grouping potential customers based on their beliefs and preferences
Grouping potential customers based on whether or not they have purchased a product in the past
Grouping potential customers using statistical data such as age, race and gender
Grouping potential customers based on where they live
Which of these is NOT a Demographic characteristic, or a statistical way of grouping people that is tracked in the US Census?
Age
Household Income
Race
Political preference
Which of these is NOT a Demographic characteristic, or a statistical way of grouping people that is tracked in the US Census?
Age
Household Income
Race
Political preference
Which of these answer includes ONLY examples of demographics?
Marital status, religion, ethnicity
Household income, gender, race
Age, geographical location, gender
Race, age, hobbies
Segmenting a market based on customers' attitudes, opinions, and interests is called
Demographics
Psychographics
Geographics
Market Segmentation
Which of these answer includes ONLY examples of psychographics?
Interests, opinions, attitudes
Household income, beliefs, race
Age, geographical location, gender
Ethnicity, age, hobbies
When a business divides its market on the basis of where its customers live is called
geographic segmentation
demographic segmentation
psychographic segmentation
behavioral segmentation
Segmenting a market based on customers' buying habits is an example of
demographic segmentation
psychographic segmentation
behavioral segmentation
geographic segmentation
Demographics includes grouping customers based on which three of these characteristics?
Marital status
Gender
Ethnicity
Buying habits
Targeting a group of potential consumers using psychographic characteristics might include using data about
music preferences
race
age
gender
Targeting a group of potential consumers using geographic data might be a great idea for which types of businesses?
A private school
A dry cleaning business
A restaurant
A political candidate
A business' target market includes
Everyone
All the people who might use a product or service
The specific people that the company is aiming to reach with its marketing and sales efforts
One segment of the market
Which of the following groups would NOT be included in a saddle-making business' target market?
Horses
Horse owners
Horseback riding teachers
Horse trainers
A description of a customer or set of customers that includes demographic, geographic, and psychographic characteristics, as well as buying patterns, is called a
Market segment
Target market
Demographic breakdown
Customer Profile
These are the reasons why Marketers can't appeal to the same buyers EXCEPT;
buyers are too numerous.
buyers are too widely scattered.
buyers have different needs and preferences.
buyers have same personalities and lifestyles.
__________ involves marketer aiming product at a particular, often tiny, segment of a market.
Mass marketing
Niche marketing
Undifferentiated marketing
The particular market segment at which a business aims its products is known as the:
Target Market
Unique Selling Point
Main Market
Market Leader
Which of the following is an advantage of using market segmentation?
It allows a business to charge higher prices
It lets a business invest more in plant and machinery
It saves business money by avoiding the need for TV advertising
It allows a business to target its promotional strategy more effectively.
What is a disadvantage of using market segmentation?
You can't sell your products to everyone
It is rarely effective
It requires additional market research
Not everyone likes tangerines
The term "Demographics" refers to
Grouping potential customers based on their beliefs and preferences
Grouping potential customers based on whether or not they have purchased a product in the past
Grouping potential customers using statistical data such as age, race and gender
Grouping potential customers based on where they live
Segmenting a market based on customers' attitudes, opinions, and interests is called
Demographics
Psychographics
Geographics
Market Segmentation
Which of these answer includes ONLY examples of psychographics?
Interests, opinions, attitudes
Household income, beliefs, race
Age, geographical location, gender
Ethnicity, age, hobbies
When a business divides its market on the basis of where its customers live is called
geographic segmentation
demographic segmentation
psychographic segmentation
behavioral segmentation
Segmenting a market based on customers' buying habits is an example of
demographic segmentation
psychographic segmentation
behavioral segmentation
geographic segmentation
Positioning is a means of displaying, in two or more dimensions, the locations of products, brands, or groups of producers in customers' minds
True
False
To position a product, a manufacturer must develop a marketing mix to influence potential consumer's overall image of that product.
True
False
Niche marketing offers smaller companies an opportunity to compete by focusing their limited resources on serving niches that may be unimportant to or overlooked by larger companies.
True
False
Damia produces children clothing, targeting first -time mothers in the baby boomer generation. Damia uses demographic segmentation variables.
True
False
Why is market segmentation a key to successful marketing strategy?
Many groups of customers have different needs and preferences.
It helps define customer needs and wants more precisely.
It helps more accurately define marketing objectives and allocate resources.
All of the above are reasons that segmentation is important to marketing strategy
Which of the following does not describe undifferentiated targeting?
Undifferentiated targeting views the market as one big market with no individual segments
Undifferentiated targeting is a strategy for the first firm to enter an industry
Undifferentiated targeting selects a specific niche within which to market
Undifferentiated targeting can save companies money on production and marketing
Consumer goods marketers commonly use one or more of the following characteristics to segment markets. The bases they use are geography, demographics, psychographics, benefits sought, and usage rate. Market segmentation on the basis of personality, motives, lifestyles and geodemographics is
Geographic
Demographics
Psychographics
Benefits sought
Early to Rise hot air balloon company targets people who are adventurous and funloving. This is an example of .
Demographic segmentation
Usage rate segmentation
Benefit segmentation
Psychographic segmentation
When Burger King targets different groups from children and teens to adults and seniors with different ads and media, it is practicing __________segmentation.
Demographic
Age & life cycle
Psychographic
Behavioral
The process of evaluating each segment's attractiveness and selecting one or more of those segments is called market:
Segmentation
Positioning
Targeting
Selection
Cola Zero is a no calorie cola that is targeted at health-conscious consumers. Therefore, Coca cola is using ________ segmentation.
Benefit
Lifestyle
Motive
Age
A (n) _____________ is a group of individuals or organizations sharing one or more characteristics that cause them to have relatively similar product needs.
Market base
Market segment
Aggregated market
Segmentation base
