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WorksheetsBT- CH-1TO 7
Total questions: 25
Worksheet time: 13mins
Which of the following is NOT a key feature of an organisation?
Controlled performance
Collective goals
Social arrangements
Creation of a product or service
Which of the following organisations is normally found in the public sector?
Schools
Charities
Businesses
NONE
The public sector is normally concerned with:
making profit from the sale of goods
providing services to specific groups funded from charitable donations
the provision of basic government services
raising funds by subscriptions from members to provide common services
'An organisation that is owned and democratically controlled by its members.'
To which type of organisation does this definition relate?
Charities
Non-governmental organisations
Co-operatives
Private limited companies
Which of the following is a disadvantage of a functional structure?
Lack of economies of scale
Absence of standardisation
Specialists feel isolated
Empire building
P Co is a company that makes a single product. It has very standardised ways of
manufacturing this product which are used in all its factories. There are many rules and
procedures to follow. Identify which one of the following structural configurations (as
popularised by Mintzberg) P most closely conforms to.
Professional bureaucracy
Divisional
Machine bureaucracy
Simple
P is a firm of accountants, which prepares financial statements for its customers. According
to Mintzberg's organisational model, the junior accountants who prepare customer
financial statements would be classified within which of the following building blocks?
Operating core
Technostructure
Middle line
Support staff
John begins a new job at a company. He discovers that, unlike his previous job, all staff
members dress casually. According to Schein, which level of culture is John observing?
Artefacts
Espoused values
Informal rules
Basic assumptions
Which of the following is one of the three levels of culture described by Schein?
Things that are short term only, such as staffing levels
Things that are difficult to identify as they are unseen and often unconscious
Things that endure, such as organisational hierarchy
Things that initially appear superficial, such as timekeeping rules
Which TWO of the following are cultural types identified by Handy?
(i) Role
(ii) Person
(iii) Bureaucratic
(iv) Individual
(ii) and (iii) only
(i) and (iii) only
(i), (ii) and (iii) only
(i) and (ii) only
Spreadsheet packages are primarily used to analyse and sort data.
Is this statement TRUE or FALSE?
True
False
none
none
U Co has recently commissioned a report into the potential sales of a prototype product that
it has developed. The report is extremely detailed and filled with jargon. The management of
U are finding it difficult to follow the report's findings.
Which of the following criteria of good quality information is NOT being met by this report?
Relevant
Complete
Accurate
Understandable
BT. BUSINESS AND TECHNOLOGY
Which of the following is a reasonable drawback of using a database?
Any system failures may cause widespread disruption and loss of information
It is difficult for two people to use it at the same time
The quantity of information is limited to just a few thousand records
Costs of setting it up often outweigh the benefits of using it
Which of the following is an advantage of using an accounting package over a manual
accounting system?
Set-up costs tend to be lower
Recording transactions is usually faster
Little training is usually required
Better for small businesses with low volumes of transactions
BT: BUSINESS AND TECHNOLOGY
58 Stakeholders can be classified in several different ways, including:
Primary
(ii)
External
(iii) Connected
(iv) Secondary
Which TWO categories would pressure groups usually be included within?
(i) and (iii)
(i) and (iv)
(ii) and (iv)
none
A IS a arge company w oses ares are owne ya arge num ero n v ua nves ors,
who do not wish to engage with company's decision making despite having full rights to do
so. When using Mendelow's matrix this stakeholder group would be classed as:
minimal effort
keep informed
keep satisfied
key players
A company is using a communication strategy aimed at explaining the rationale behind its
actions to its stakeholders. Using Mendelow's matrix, these stakeholders would be
categorised as 'minimal effort'.
Is this statement TRUE or FALSE?
True
False
NONE
NONE
According to Mendelow, which of the following is an appropriate approach to take towards
stakeholders who have low levels of power and low levels of interest
minimal effort
keep informed
keep satisfied
key players
EXTERNAL ANALYSIS - POLITICAL AND LEGAL FACTORS
63 Which of the following would a transport company monitor under the Political heading as
part of a PEST analysis?
Tracking systems to monitor driver hours/anti-theft devices/developments in tyre
technology
State of the economy/oil price movements/a rise in interest rates
Fuel tax/congestion charges in cities/plans to build new roads
Predicted car numbers and usage/public concerns over safety
Under typical employment protection legislation, which of the following would be
classified as an 'unfair' reason for the dismissal of an employee?
The employee was a member of a trade union
The employee was guilty of misconduct
The employee's job became redundant
The employee had a lack of qualifications or capability for the job
Consider the following statements:
1
2
A political system can be defined as 'a complete set of institutions, political
organisations and interest groups, the relationship between those institutions and the
political rules and norms that govern their functions.'
Nationalisation of an industry often involves government selling some of its assets in
a bid to promote competition.
Which of these statements is/are correct?
I only
2 only
Both
Neither
Supra-national sources of legal authority include:
United Nations resolutions
US legislation
UK Government legislation
UK High Court decisions
BT: BUSINESS AND TECHNOLOGY
68 Data Protection legislation, such as The Data Protection Act in the UK, typically focuses on:
issues concerning data held about incorporated entities
rights of the individual with regards to withholding information about oneself
the way data about the individual is to be obtained, used and stored
aligning the information requirements between different countries
Consider the following two scenarios.
(i) Alex wants to request his personal credit report from a credit file company for free,
using typical data protection legislation.
(ii) Alex receives a large amount of unsolicited (junk) mail. Using the data protection act,
he wishes to have these marketing activities blocked.
In which of these scenarios would typical data protection legislation support Alex?
(i) only
(ii) only
Both
Neither
Which of the following is NOT a typical requirement of consumer rights legislation?
The seller must have legal title to the goods being sold
Goods sold must be fit for purpose
Item descriptions must be accurate
Goods must be reasonably priced
