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Principles of Management Questions

Total questions: 25

Worksheet time: 19mins

Name
Class
Date
1.

Patricia and her friends all take their cars to Monty's Mechanics because Monty's has demonstrated the ability to figure out complex problems and repair cars. Monty and his mechanics demonstrate ________ skills.

a)

conceptual

b)

human

c)

technical

d)

intuitive

e)

organizing

2.

According to Mintzberg, a manager who outlines future organizational goals to employees at company meetings, opens new buildings, or states the company's ethical guidelines, is playing the role of a

a)

figurehead

b)

liaison

c)

spokesperson

d)

negotiator

e)

monitor

3.

At which level of management would this question be relevant: How should employees be organized to allow them to make the best use of resources?

a)

middle management

b)

supervisor

c)

first-line management

d)

all levels of management

e)

top management

4.

How do middle managers contribute toward increasing the effectiveness of an organization?

a)

They ensure that their department does not go over budget.

b)

They change the way departments interact with each other.

c)

They monitor each other's performance.

d)

They suggest to top managers how goals should be changed.

e)

They establish new organizational goals.

5.

_____ involves simplifying, shrinking, or downsizing an organization's operations to lower operating costs.

a)

Restructuring

b)

Dissemination

c)

In sourcing

d)

Empowering

e)

Outsourcing

6.

What term refers to a specific set of departmental skills, knowledge, and experience that allows an organization to outperform its competitors?

a)

principal managerial tasks

b)

organizational structure

c)

managerial actions

d)

differentiation of management

e)

core competency

7.

_____ refers to an organization's ability to outperform others because it produces desired goods or services more efficiently and effectively than they do.

a)

Empowerment

b)

Dissemination

c)

Turnaround management

d)

Competitive advantage

e)

Restructuring

8.

Lenny works for a nonprofit, and his job is to work with other companies to find opportunities and create agreements for joint projects that support his organization's mission. Which of Mintzberg's managerial roles is Lenny demonstrating?

a)

entrepreneur

b)

disseminator

c)

negotiator

d)

leader

e)

figurehead

9.

_____ is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve company goals.

a)

Organizational structure

b)

Organizational performance

c)

Empowerment

d)

Corporate culture

e)

Core competency

10.

A(n) ________ includes people who work together and possess similar skills or use the same knowledge, tools, or techniques to perform their jobs.

a)

control function

b)

self-managed team

c)

company

d)

workforce

e)

department

11.

The United States has outsourced over a million jobs a year to other countries. What countries have been outsourced to the most?

a)

Mexico, Canada, and China

b)

India, Indonesia, and China

c)

Philippines, Guatemala, and China

d)

Japan, China, and South Korea

e)

China, Mexico, and India

12.

When the board of directors of an automotive parts company reviewed reports on the company?s performance to see if it was meeting its previously stated performance goals, it made suggestions for improvement. The board was demonstrating the ________ function of management.

a)

planning

b)

leading

c)

organizing

d)

controlling

e)

restructuring

13.

A manager who has the ability to understand, lead, and control the behavior of employees shows a capacity for _______ skills.

a)

human

b)

conceptual

c)

qualitative

d)

scientific

e)

technical

14.

A publishing company uses information technology to allow groups of employees to supervise their own activities by giving team members real-time information about group performance. This is an example of a(n) ________ team.

a)

facilitated

b)

controlled

c)

independent

d)

self-managed

e)

flat

15.

The two main causes of global crises or disasters are _________ causes.

a)

climate and terrorist

b)

environmental and political

c)

geographic and political

d)

natural and human

e)

local and global

16.

Efficiency is a measure of

a)

how productively resources are used to achieve a goal.

b)

how easily managers can alter the way they perform their activities to respond to actions of their competitors.

c)

the degree of novelty of innovation in products or production.

d)

the appropriateness of the goals that managers have selected for the organization to pursue.

e)

the speed with which a manager responds to an unforeseen event in the organization.

17.

The most senior manager at a company is the

a)

CMO.

b)

CEO.

c)

COO.

d)

Director.

e)

CFO.

18.

District Clothier applied for a patent for a new kind of undergarment that incorporated a refrigerated gel pack for marathon runners to keep them cool. This company demonstrated

a)

quality.

b)

empowerment.

c)

innovation.

d)

responsiveness.

e)

efficiency.

19.

Hasim's company has a history of choosing appropriate goals and achieving them. By definition, this company demonstrates

a)

efficiency.

b)

effectiveness.

c)

empowerment.

d)

competency.

e)

flexibility.

20.

What involves giving employees more authority and responsibility over how they perform their work activities?

a)

turnaround management

b)

rite of enhancement

c)

restructuring

d)

empowerment

e)

outsourcing

21.

As director of human resources, Leah is responsible for creating a formal system of task and reporting relationships to enable employees to meet organizational goals. Leah is demonstrating the _______ function of management.

a)

leading

b)

organizing

c)

restructuring

d)

controlling

e)

planning

22.

Parul is a manager in a fast-food restaurant, and she supervises employees who serve the food. As such, Parul is a _______ manager.

a)

first-line

b)

middle

c)

human resource

d)

product

e)

top

23.

According to Mintzberg, management is often ______, which can hinder decision making.

a)

reflective

b)

chaotic

c)

deliberate

d)

too relaxed

e)

unemotional

24.

As a manager, what type of skill would you need to use if you had to decide if falling sales were a result of a faulty product or an ineffective marketing plan?

a)

conceptual skill

b)

human skill

c)

technical skill

d)

intuitive skill

e)

negotiating skill

25.

The managerial task of leading requires managers to

a)

inspire employees and articulate a vision.

b)

find new and innovative ways to produce and provide goods and services.

c)

evaluate how well an organization achieved its goals.

d)

develop strategies to produce goods and services more efficiently than competitors.

e)

decide what organizational goals to pursue, what actions to take, and how to use resources.