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WorksheetsPrinciples of Management Questions
Total questions: 25
Worksheet time: 19mins
Patricia and her friends all take their cars to Monty's Mechanics because Monty's has demonstrated the ability to figure out complex problems and repair cars. Monty and his mechanics demonstrate ________ skills.
conceptual
human
technical
intuitive
organizing
According to Mintzberg, a manager who outlines future organizational goals to employees at company meetings, opens new buildings, or states the company's ethical guidelines, is playing the role of a
figurehead
liaison
spokesperson
negotiator
monitor
At which level of management would this question be relevant: How should employees be organized to allow them to make the best use of resources?
middle management
supervisor
first-line management
all levels of management
top management
How do middle managers contribute toward increasing the effectiveness of an organization?
They ensure that their department does not go over budget.
They change the way departments interact with each other.
They monitor each other's performance.
They suggest to top managers how goals should be changed.
They establish new organizational goals.
_____ involves simplifying, shrinking, or downsizing an organization's operations to lower operating costs.
Restructuring
Dissemination
In sourcing
Empowering
Outsourcing
What term refers to a specific set of departmental skills, knowledge, and experience that allows an organization to outperform its competitors?
principal managerial tasks
organizational structure
managerial actions
differentiation of management
core competency
_____ refers to an organization's ability to outperform others because it produces desired goods or services more efficiently and effectively than they do.
Empowerment
Dissemination
Turnaround management
Competitive advantage
Restructuring
Lenny works for a nonprofit, and his job is to work with other companies to find opportunities and create agreements for joint projects that support his organization's mission. Which of Mintzberg's managerial roles is Lenny demonstrating?
entrepreneur
disseminator
negotiator
leader
figurehead
_____ is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve company goals.
Organizational structure
Organizational performance
Empowerment
Corporate culture
Core competency
A(n) ________ includes people who work together and possess similar skills or use the same knowledge, tools, or techniques to perform their jobs.
control function
self-managed team
company
workforce
department
The United States has outsourced over a million jobs a year to other countries. What countries have been outsourced to the most?
Mexico, Canada, and China
India, Indonesia, and China
Philippines, Guatemala, and China
Japan, China, and South Korea
China, Mexico, and India
When the board of directors of an automotive parts company reviewed reports on the company?s performance to see if it was meeting its previously stated performance goals, it made suggestions for improvement. The board was demonstrating the ________ function of management.
planning
leading
organizing
controlling
restructuring
A manager who has the ability to understand, lead, and control the behavior of employees shows a capacity for _______ skills.
human
conceptual
qualitative
scientific
technical
A publishing company uses information technology to allow groups of employees to supervise their own activities by giving team members real-time information about group performance. This is an example of a(n) ________ team.
facilitated
controlled
independent
self-managed
flat
The two main causes of global crises or disasters are _________ causes.
climate and terrorist
environmental and political
geographic and political
natural and human
local and global
Efficiency is a measure of
how productively resources are used to achieve a goal.
how easily managers can alter the way they perform their activities to respond to actions of their competitors.
the degree of novelty of innovation in products or production.
the appropriateness of the goals that managers have selected for the organization to pursue.
the speed with which a manager responds to an unforeseen event in the organization.
The most senior manager at a company is the
CMO.
CEO.
COO.
Director.
CFO.
District Clothier applied for a patent for a new kind of undergarment that incorporated a refrigerated gel pack for marathon runners to keep them cool. This company demonstrated
quality.
empowerment.
innovation.
responsiveness.
efficiency.
Hasim's company has a history of choosing appropriate goals and achieving them. By definition, this company demonstrates
efficiency.
effectiveness.
empowerment.
competency.
flexibility.
What involves giving employees more authority and responsibility over how they perform their work activities?
turnaround management
rite of enhancement
restructuring
empowerment
outsourcing
As director of human resources, Leah is responsible for creating a formal system of task and reporting relationships to enable employees to meet organizational goals. Leah is demonstrating the _______ function of management.
leading
organizing
restructuring
controlling
planning
Parul is a manager in a fast-food restaurant, and she supervises employees who serve the food. As such, Parul is a _______ manager.
first-line
middle
human resource
product
top
According to Mintzberg, management is often ______, which can hinder decision making.
reflective
chaotic
deliberate
too relaxed
unemotional
As a manager, what type of skill would you need to use if you had to decide if falling sales were a result of a faulty product or an ineffective marketing plan?
conceptual skill
human skill
technical skill
intuitive skill
negotiating skill
The managerial task of leading requires managers to
inspire employees and articulate a vision.
find new and innovative ways to produce and provide goods and services.
evaluate how well an organization achieved its goals.
develop strategies to produce goods and services more efficiently than competitors.
decide what organizational goals to pursue, what actions to take, and how to use resources.
