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Worksheets

Types of Employment Roles and Responsibilities

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What is the responsibility of a Chambermaid?

a)

Oversees food and drink services

b)

Cleans guest rooms and ensures amenities are stocked

c)

Prepares ingredients

d)

Develops marketing strategies

2.

Being 'Organised' according to the specific personal attributes employers seek means:

a)

Having a neat and tidy workspace

b)

Being able to manage time effectively

c)

Keeping track of tasks and deadlines

d)

All of the above

3.

What attribute is described as relating well to customers and resolving conflicts diplomatically?

a)

Empathy

b)

Technical Skills

c)

Punctuality

d)

Creativity

4.

A Cleaner is responsible for:

a)

Managing a team of employees

b)

Cleaning and maintaining cleanliness

c)

Preparing financial reports

d)

Conducting market research

5.

The responsibilities of a Chef de Partie include:

a)

Managing a specific section of the kitchen

b)

Overseeing the entire kitchen staff

c)

Handling customer complaints

d)

Designing the restaurant's menu

6.

The responsibilities of a Pastry Chef include:

a)

Baking and decorating pastries

b)

Managing the kitchen staff

c)

Ordering kitchen supplies

d)

All of the above

7.

What are the responsibilities of an Apprentice?

a)

Learning and assisting in tasks

b)

Managing the entire team

c)

Making executive decisions

d)

None of the above

8.

To ensure equipment is functioning properly, you should:

a)

Conduct regular maintenance and repairs

b)

Ignore minor issues until they become major

c)

Rely solely on user feedback

d)

Wait for equipment to break down before fixing

9.

Who coordinates waiting staff and ensures smooth table service? (a)  

Choose from the below words

Concierge

Head Waiter

Valet

Receptionist

10.

What does a Sous-Chef do? (a)   (b)  

Choose from the below words

Assists the executive chef and supervises in their absence

Specialises in a specific area of cooking

Creates baked goods

Cleans utensils

11.

What is the responsibility of a Commis Chef? (a)  

Choose from the below words

Performs basic cooking tasks under supervision

Oversees dining room operations

Manages bookings

Conducts repairs

12.

What is the difference between a Sous-Chef and a Chef de Partie?

a)

A Sous-Chef is responsible for overseeing the kitchen staff, while a Chef de Partie is in charge of a specific section of the kitchen.

b)

A Sous-Chef is in charge of a specific section of the kitchen, while a Chef de Partie oversees the entire kitchen staff.

c)

A Sous-Chef and a Chef de Partie have the same responsibilities in the kitchen.

d)

A Sous-Chef is responsible for creating the menu, while a Chef de Partie is responsible for ordering ingredients.

13.

What is the role of an Executive Chef?

a)

Oversees dining room operations

b)

Manages inventory and supplies

c)

Oversees food and drink services

14.

8. Good communication skills are important for a Receptionist because:

a)

they help in managing administrative tasks efficiently.

b)

they ensure clear and effective interaction with clients and staff.

c)

they allow for better organization of files and documents.

d)

they enable the receptionist to work independently.

15.

9. Which of the following experiences are beneficial for someone in housekeeping?

a)

Experience in cleaning and organizing

b)

Experience in cooking gourmet meals

c)

Experience in financial accounting

d)

Experience in software development