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WorksheetsPLEASE LET MONDAY BE OVER
Total questions: 74
Worksheet time: 1hrs 1mins
Refers to letters exchanged for business-related activities such as requests, inquiries, orders, and complaints. It should be should be concise, tactful, and accurate.
(a)
It includes any written communication with a potential employer that can create either a positive or negative impression.
(a)
Identifies the writer, including their name, address, and contact details
(a)
Indicates when the letter was written. It is placed between the letterhead and the inside address.
(a)
Identifies the recipient’s name, position, company, and address. It is positioned immediately below the date.
(a)
A formal greeting addressed to the recipient
(a)
Dear Sir/Ma’am: (Highly Formal)
Respectfully yours, Respectfully, Very respectfully
Very truly yours, Yours very truly, Yours truly
Sincerely yours, Yours, Cordially yours
As ever, Best regards, Kindest regards, Regards
Dear Sir/Ma’am: (Formal)
Respectfully yours, Respectfully, Very respectfully
Very truly yours, Yours very truly, Yours truly
Sincerely yours, Yours, Cordially yours
As ever, Best regards, Kindest regards, Regards
Dear Mr. Ramos: (Less Formal)
Respectfully yours, Respectfully, Very respectfully
Very truly yours, Yours very truly, Yours truly
Sincerely yours, Yours, Cordially yours
As ever, Best regards, Kindest regards, Regards
Dear John: (Informal)
Respectfully yours, Respectfully, Very respectfully
Very truly yours, Yours very truly, Yours truly
Sincerely yours, Yours, Cordially yours
As ever, Best regards, Kindest regards, Regards
It contains the main message of the letter. Paragraphs are single-spaced, with doublespacing between them for clarity
(a)
A polite expression used to end the letter.
(a)
Includes the sender’s signature and typed name, which can be formatted in all caps (e.g., HARRY DAMUS) or in title case (e.g., Harry Damus)
(a)
Used when addressing the entire company but directing the letter to a specific individual.
Attention Line (ATTN:)
Identification Initials
Enclosure Notation (ENC:)
Copy Notation (CC:)
Postscript (P.S.)
Indicate the typist’s initials if the sender did not personally type the document.
Attention Line (ATTN:)
Identification Initials
Enclosure Notation (ENC:)
Copy Notation (CC:)
Postscript (P.S.)
Refers to any attachments included with the letter.
Attention Line (ATTN:)
Identification Initials
Enclosure Notation (ENC:)
Copy Notation (CC:)
Postscript (P.S.)
Identifies secondary recipients of the letter.
Attention Line (ATTN:)
Identification Initials
Enclosure Notation (ENC:)
Copy Notation (CC:)
Postscript (P.S.)
Used to add a personal note or additional information not included in the body of the letter.
Attention Line (ATTN:)
Identification Initials
Enclosure Notation (ENC:)
Copy Notation (CC:)
Postscript (P.S.)
Most commonly used.
• All elements of the letter (heading, date, inside address, salutation, body, complimentary close, and signature) are left-aligned.
• There is no indentation in paragraphs; each paragraph starts at the left margin.
• This format is the most commonly used in business correspondence due to its simplicity and clarity.
FULL BLOCK
MODIFIED BLOCK
SEMI-BLOCK
Widely used format.
• The date, complimentary close, and signature block are right-aligned instead of left-aligned.
• The body paragraphs remain left-aligned, with no indentation.
• This format gives a more balanced and traditional appearance while maintaining professionalism.
FULL BLOCK
MODIFIED BLOCK
SEMI-BLOCK
Least used format.
• The date, complimentary close, and signature block are right-aligned.
• However, the body paragraphs are indented (usually 0.5 inches or one tab space).
• This format is the most formal and is often used for professional letters with a more polished yet approachable tone.
FULL BLOCK
MODIFIED BLOCK
SEMI-BLOCK
It is used to inform or persuade individuals within an organization.
(a)
The word memo comes from the Latin (a) , meaning "to remember."
Memos follow the (a) structure, presenting the most important information first.
Identifies the department or office, including its address and contact details.(Memorandum)
(a)
Indicates the recipient’s name and title. (Memorandum)
(a)
Indicates the sender’s name. The sender should affix their initials to the right of their name for verification. (Memorandum)
(a)
Provides a chronological record for reference. (Memorandum)
(a)
Clearly states the main topic of the memo. (Memorandum)
(a)
Contains the main message of the memo. (Memorandum)
(a)
The term (a) is preferred over the outdated "Re."
Provides clear directions or procedures for the reader to follow.
Instruction Memorandum
Request Memorandum
Announcement Memorandum
Transmittal Memorandum
Authorization Memorandum
Asks the recipient to provide information or take specific action.
Instruction Memorandum
Request Memorandum
Announcement Memorandum
Transmittal Memorandum
Authorization Memorandum
Communicates important updates about events, people, or changes.
Instruction Memorandum
Request Memorandum
Announcement Memorandum
Transmittal Memorandum
Authorization Memorandum
Serves as a cover note for an attached formal or detailed document.
Instruction Memorandum
Request Memorandum
Announcement Memorandum
Transmittal Memorandum
Authorization Memorandum
Grants permission or approval for a specific action.
Instruction Memorandum
Request Memorandum
Announcement Memorandum
Transmittal Memorandum
Authorization Memorandum
It is a digital communication method used to send and receive messages over the Internet or other computer networks.
(a)
Email enables users to exchange (a) along with attachments such as documents, images, and other files.
Specifies the primary recipient(s) of the email.
(a)
Sends a copy of the email to additional recipients who should be informed but are not the main audience.
(a)
Sends a copy to recipients without revealing their addresses to others.
(a)
A brief summary of the email’s purpose.
(a)
A greeting to the recipient (e.g., Dear Mr. Smith, or Hello, Jane,)
(a)
The main content of the email, typically structured into clear paragraphs.
(a)
A polite ending phrase (e.g., Best regards, Sincerely,).
(a)
Can be included in the email signature for formal or business emails. (Optional)
(a)
It is a formal document or communication written to request information, clarification, or details about a specific subject, service, product, or opportunity. The purpose of this letter is to gather necessary information in a polite and professional manner, often to help the writer make an informed decision or take the next steps in a process.
(a)
It is a formal business document sent in response and provides a detailed breakdown of the terms and conditions for a proposed transaction, including product descriptions, pricing, payment terms, delivery schedules, and other relevant details. The purpose of this is to inform a potential buyer about the cost and availability of requested products or services while setting the stage for a business agreement.
(a)
It is a formal business correspondence that expresses your intention to apply for a position in a specific organization.
(a)
A job application letter is also known as (a)
Written when responding to a job advertisement.
Solicited Application Letter
Unsolicited Application Letter
Sent without a job advertisement, expressing interest in potential job openings.
Solicited Application Letter
Unsolicited Application Letter
A brief document summarizing an individual's education, work experience, skills, and qualifications. It serves as a marketing tool tailored for job applications, highlighting an applicant's suitability for a role.
(a)
The term "resumé" comes from the French word "résumé," meaning " (a) ."
A ______ is a printed document, whereas an ____ is a digital version that can be shared online, stored, and searched for keywords—making it more accessible and cost-effective.
(a)
• State your purpose for writing.
• Mention how you learned about the job (e.g., job ad, website, referral).
• Include an engaging statement to grab the employer’s attention.
• Express enthusiasm for the company by learning something about them.
Introduction
Body
Conclusion
• Highlight relevant experience, education, and skills.
• Explain how your qualifications benefit the company.
• Reference specific details in your resumé that support your suitability for the role.
Introduction
Body
Conclusion
• Express interest in an interview.
• Provide contact details.
• Show enthusiasm for a response.
• Politely thank the employer.
Introduction
Body
Conclusion
A comprehensive document detailing academic background, research, work experience, and achievements. Used in academia, research, and medical fields for grants, fellowships, and teaching positions.
(a)
A personal document listing details such as name, date of birth, gender, marital status, and education. Used for government jobs, personal records, and arranged marriages in some countries.
(a)
Preferred by employers; lists jobs from most to least recent.
Reverse Chronological
Functional
Targeted
Combination
Focuses on skills, ideal for career changers or fresh graduates.
Reverse Chronological
Functional
Targeted
Combination
Tailored to match a specific job posting point-for-point.
Reverse Chronological
Functional
Targeted
Combination
Blends reverse chronological and functional styles.
Reverse Chronological
Functional
Targeted
Combination
PARTS OF RESUME
• Include your name, address, phone number, and professional email.
• Omit personal details like marital status or religion.
• Use bold formatting for emphasis.
(a)
PARTS OF RESUME
• One to four sentences highlighting key skills, experience, and achievements.
• Written in third person, active voice.
(For professionals with 5+ years of experience)
(a)
PARTS OF RESUME
• States job title, function, and value proposition.
(For entry-level applicants)
(a)
PARTS OF RESUME
• List most recent job first. Include company name, role, dates, and responsibilities.
(a)
PARTS OF RESUME
• List most recent degree first, including school, graduation year, and honors.
(a)
PARTS OF RESUME
• Highlight technical, managerial, and interpersonal skills.
(a)
PARTS OF RESUME
• List relevant training programs or certifications.
(if-applicable)
(a)
PARTS OF RESUME
• Mention memberships in industry-related associations.
(if-applicable)
(a)
PARTS OF RESUME
• Highlight significant recognitions.
(if-applicable)
(a)
PARTS OF RESUME
• Either state "Available upon request" or list up to three professional references with their contact details.
(a)
