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Lean Six Sigma - Intro & Define Chapters

Total questions: 20

Worksheet time: 14mins

Name
Class
Date
1.

Ways to solve problems within a company that are different and "out of the box"

a)

TQM

b)

Transformation of Thinking

c)

NVA

d)

DMAIC

2.

Take Order, Pick up Order, Deliver Order are examples of which SIPOC process?

a)

Supply

b)

Process

c)

Output

d)

Customer

3.

Team leaders report primarily to the

a)

Team Members

b)

Coach

c)

Champion

4.

_____ is a tool that is used in the DEFINE phase of lean Six Sigma DMAIC, and can be used in finding the root of a problem.

a)

VOC

b)

SIPOC

c)

CPOQ

d)

DPU

5.

SIPOC stands for

a)

Suppliers, Involve, Process, Outputs, Customers

b)

Surplus, Inputs, Process, Outputs, Customers

c)

Suppliers, Inputs, Provide, Outputs, Customers

d)

Suppliers, Inputs, Process, Outputs, Customers

6.

Which company created Six Sigma?

a)

Samsung

b)

Iceland

c)

Motorola

d)

Lidl

7.

The project charter is

a)

an agreement between the an advisor and the team

b)

an agreement between partners and the team

c)

an agreement between leadership and the team

d)

an agreement between leadership and friends

8.

This is an example of ?

a)

Transformation of thinking

b)

Kaizen

c)

TQM

d)

NVA

9.

The definition of Lean is to concentrate effort on _____ while improving process flow to achieve speed and agility at lower cost.

a)

defect removal

b)

removing waste

c)

overtime reduction

d)

rework reduction

10.

After WWII this company had a defective assembly line. They adopted the Dr. Deming continuous improvement philosophy to eliminate inefficiency. What company?

a)

Subaru

b)

Toyota

c)

GMC

d)

Honda

11.

An example of a micro-improvement could be

a)

Go to bed earlier

b)

Wake up late

c)

Eat breakfast slowly

d)

Have no idea what you are going to wear

12.

It is good practice to always stop a meeting on time, even if it's not finished.

a)

True

b)

False

13.

What are the 3 main parts to a project charter?

a)

Project Purpose, Business Impact, Scope

b)

Project Purpose, Business Impact, DMAIC

c)

Project Purpose, Organizational definition, Scope

d)

Quality, Business Impact, Scope

14.

Which principle focuses in reduced lead time and wastes?

a)

Six Sigma

b)

Lean

c)

Continuous Improvement

15.
Six Sigma increases customer satisfaction. This statement is
a)
True
b)
False
16.

What is Dr. Deming known for?

a)

continual improvement of quality

b)

Toyota

c)

Japanese assembly lines

d)

thinking

17.

In this process team members should bring a diverse set of ideas, knowledge and experience to help find a solution

a)

Innovation

b)

Team-based problem solving

c)

TQM

d)

NVA

18.
PDCA means
a)
Plan , Do, Cost, Act
b)
Plan , Do, Check, Act
c)
Plan , Do, Check, Appreciate
d)
Plan, Do, Care, Act
19.

Having to repeat details missed in a meeting can be viewed as NVA time. What does NVA stands for _____?

a)

Non-value add

b)

No violation allowed

c)

Non-value actions

d)

Next vehicle action

20.

1. What does DMAIC stand for?

a)

Define, Measure, Analyze, Interact, Control

b)

Define, Measure, Analyze, Improve, Control

c)

Define, Measure, Analyze, Implement, Control

d)

None of the above