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TOPIC 1 AMG20503

Total questions: 16

Worksheet time: 16mins

Name
Class
Date
1.

Fred the football coach must meet with the media and answer questions about team performance after every game. Which one of Mintzberg's managerial roles is Fred fulfilling?

a)

Speaker

b)

Spokesperson

c)

Disseminator

d)

Monitor

2.

Rita is the regional manager for a clothing retailer. She attends a ribbon cutting ceremony every time a new store opens for business. Which one of Mintzberg's managerial roles is she fulfilling?

a)

Figurehead

b)

Liaison

c)

Leader

d)

Communicator

3.

Which category of roles does Sara the store manager use when she makes up the weekly schedule for her employees?

a)

Directive

b)

Decisional

c)

Interpersonal

d)

Informational

4.

Which of the following is not an example of a decisional role?

a)

resource allocator.

b)

disturbance handler.

c)

negotiator.

d)

figurehead.

5.

According to Mintzberg, managerial roles can be broken down into interpersonal, informational, and

a)

liaison.

b)

decisional.

c)

technical.

d)

conceptual.

6.

Taking visitors to dinner and attending ribbon-cutting ceremonies are part of the

a)

Figure Head Role

b)

Leadership Role

c)

Liaison Role.

7.

The manager who transmits information that might be of value to the organization to others is carrying out the role of

a)

disseminator

b)

monitor

c)

spokesperson

8.

Initiates change, such as innovations or new strategies, in the organization

a)

the entrepreneur,

b)

the disturbance handler,

c)

the resource allocator,

d)

the negotiator

9.

They bargain with supplier, customers and others for better quality, lower prices, better delivery and prices etc.

a)

Negotiators

b)

Resource Allocators

c)

Entrepreneurs

d)

Spokesmen

10.

Which of the following is NOT definition of Management?

a)

The process of administering and coordinating resources effectively to achieve the goals of the organization

b)

The process of planning, organizing, leading, & controlling that encompasses human, material, financial & information resources

c)

The process of planning, organizing, leading & controlling to achieve stated organizational goals

d)

The process of preparing detailed financial statements to show targeted financial results expected in a future time frame.

11.

Which of the following is NOT a Basic Skills of Managers?

a)

Technical skills

b)

Human skills

c)

Conceptual skills

d)

Financial skills

12.

The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.

a)

interpersonal

b)

informational

c)

technical

d)

decisional

13.

Negotiator refers to ..........roles according to Mintzberg's managerial roles

a)

interpersonal

b)

informational

c)

decisional

14.

Tom's ability to complete activities efficiently and effectively with and through other people is known as ________.

a)

leadership

b)

management

c)

entrepreneurship

d)

delegation

15.

Involving collecting, receiving and disseminating information.

a)

Managerial roles

b)

Informational roles

c)

Interpersonal roles

d)

Decisional roles

16.

•Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization are...

a)

MIDDLE Managers

b)

Top Managers

c)

FIRST- LINE Managers