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OPSMGT 255 Wk2: Strategy & Decision Analysis

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

A strategy is

a)

an action plan to achieve a mission.

b)

the purpose for which an organisation is established.

c)

a function area of a firm

d)

the goal that is to be achieved.

2.

Three levels of Strategy Hierarchy includes:

a)

Corporate level,

Business level, and

Finance

b)

Corporate level,

Business level, and

Functional level

c)

Corporate level,

Marketing strategy,

and Operations Strategy

d)

Operations department,

Marketing department,

and Finance department

3.

Which of the following is NOT a strategic OM decision?

a)

quality

b)

procurement

c)

layout design

d)

marketing

4.

A core competency is

a)

a common vision that

unites an organization, provides

consistency in decisions

b)

the essential capabilities that create a firm's sustainable competitive advantage

c)

characteristics of a product

or service that qualify it to be

considered for purchase

d)

when you've been doing lots of sit-ups and have really good core muscles

5.

The characteristics of a product or service that wins orders in the marketplace

a)

Order winners

b)

Quality Dimensions

c)

Order Qualifier

d)

Orders

6.

Once established, competitive advantages last forever whether the firm is in a high technology environment or not.

a)

True

b)

False

7.

Which decision-making criteria can be described as optimistic?

a)

maximin

b)

minimax regret

c)

equal likelyhood

d)

maximax

8.

The maximum value you would be willing to pay to know the future state is called

a)

expected value of perfect information

b)
value of future predictions
c)

expected value of maximax

d)
cost of uncertainty
9.

Airlines such as JetStar, Ryan Air and Air Asia compete on:

a)

Flexibility

b)

Quality

c)

Cost

d)

Comfortability

10.

Clothing company Zara competes on

a)

quality

b)

service

c)

cost

d)

speed